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Review Of Berlin Hotel0123401234

Sargaasan, Gandhinagar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    101 Ratings, 30 Reviews

    excellent
    30%
    very good
    26%
    average
    22%
    poor
    12%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 5
    • 2
    • 4
    • 3
    • 2
    • 2
    • 4

    Rating Categories

    • Location2.5
    • Food1.7
    • Value For Money2.0
    • Facilities1.7
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the spaciousness of the rooms and the good location, with easy access to public transport and restaurants. However, many have pointed out issues like cleanliness, poor washroom facilities, and a lack of hygiene, with reports of staff attitudes being inconsistent. Some guests found the breakfast limited and expressed concerns about value for money.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    karshan.

    Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future

    Travel Month: Oct 2025

    Room: Super Deluxe Room

    1.0

    shady place, unhygenic , please avoid, probably unethical servi

    family

    Bed bugs, damp smell, room help asking for extra money everystep, Bad attitude of staff, and to add more, fishy things going on at the property in terms of people given preference based on money. Smoking in many rooms , so false claim of non smoking hotel. Washrooms broken, toiletries worst smelling. Pathetic experience. Would not recommend family or any one to go because of low prices. No hygine and no restaurant, cockroaches in lobby. Lobby lift had cockroaches and big flies. Highly disappointed.

    Travel Month: May 2025

    Room: Super Deluxe Room

    5.0

    Excellent hotel and service and stap every thing is good and room olso new i

    zarina p.loyalty-iconsolo

    Baht acha hotel he service bhi baht bad-hiya he stap exlant he or location bhi bad-hiya he everything is good

    Travel Month: Feb 2025

    Room: Super Deluxe Room

    Berlin Hotel has replied on Thu May 01 16:50:19 IST 2025

    Thank you so much! We’re delighted to know you enjoyed the hotel, service, staff, and location. We look forward to welcoming you again!

    4.0

    Good Stay

    anita b.family

    The overall experience was good. The location was good as the public transport was easily available from there good amount of restaurant were also available

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Super Deluxe Room

    Berlin Hotel has replied on Mon Aug 12 14:15:08 IST 2024

    “Thank u so much for sharing your experience with us.”

    5.0

    Very good experience.

    parth s.business

    Hotel berlin is located in a very nice location. Very easy to communicate specifically for the gift city. Hotel staff was very cooperative and well mannered. The rooms are spacious and clean.

    Travel Month: Jun 2024

    Room: Super Deluxe Room

    Berlin Hotel has replied on Mon Aug 12 14:15:44 IST 2024

    “Thank u so much for sharing your experience with us.”

    5.0

    Great experience

    aves s.family

    Hotel was nice, nice staff clean and good service my experience was great at this hotel budget hotel good to go

    Travel Month: Feb 2024

    Room: Super Deluxe Room

    Berlin Hotel has replied on Sat Oct 19 17:22:59 IST 2024

    Thank you for your positive review! We're thrilled to hear that you had a great experience with us. Our team works hard to ensure clean rooms and excellent service, and it’s wonderful to know that you appreciated it. We hope to welcome you back for another enjoyable stay soon!

    1.0

    not visit here. It's horrible

    pradeep m.family

    Very pathetic. Do not recommend this hotel to any one. Very worst experience, request to. Never ever suggested. this hotel. Will. Spoil your traveling experience.

    Travel Month: Dec 2023

    Room: EXCUTIVE ROOM

    • user photos
    • user photos
    • user photos

    Berlin Hotel has replied on Sat Oct 19 17:24:54 IST 2024

    We’re sorry to hear about your disappointing experience. Your feedback is important to us, and we take such matters seriously. We’ll work on improving our services. Thank you for sharing your thoughts.

    5.0

    Excellent Stay

    anil d.loyalty-icon

    Good place to stay and connectivity-wise good place to select

    Travel Month: Nov 2023

    Room: EXCUTIVE ROOM

    • user photos

    Berlin Hotel has replied on Sat Oct 19 17:24:00 IST 2024

    Thank you for your fantastic review! We’re delighted to hear you enjoyed your stay and found our location convenient. We look forward to welcoming you back soon!

    1.0

    No value for money

    suraj v.loyalty-iconsolo

    My stay was at the property very bad. No value for money paid. Room was not properly clean, quilt cover has stains marks. Bathroom shower nob broken. Very limited breakfast which is included only 1 very small portion of breakfast given. Tv set top box was not recharged.

    Travel Month: Aug 2023

    Room: EXCUTIVE ROOM

    Berlin Hotel has replied on Sat Oct 19 17:26:03 IST 2024

    We apologize for your disappointing experience and appreciate your feedback. Cleanliness and quality service are priorities for us, and we will address your concerns to ensure better experiences in the future. Thank you for bringing this to our attention.

    1.0

    Terrible Stay

    rohit j.

    Not a pleasant stay. Water was leaking in the washroom. And the worst part, lights went off for over 3 hrs in the night and the generator wasn't working. Would not recommend this hotel to someone in the future.

    Travel Month: Jul 2023

    Room: EXCUTIVE ROOM

    3.0

    Average Stay

    rasikkumar c.loyalty-icon

    birlin hotel no availability hot water. reception not sitting area. not available room fan only available. tv only setup box is missing. remote is available battery is missing. order food delivery time is ok. quality is not good. overall full building 🏫 houseqipng is bed.. a/c is available.

    Travel Month: May 2023

    Room: EXCUTIVE ROOM

    5.0

    Awesome experience

    mrunal v.couple

    Services & hospitality is awesome. We got the services in early morning & midnight too.

    Travel Month: Apr 2023

    Room: EXCUTIVE ROOM

    3.0

    Average Stay

    jagdish d.

    ok. 1.accommodation rooms were big. 2. cleanliness average. i don't think too much importance is given. not cleaned even on request 3. staff not interested 4. breakfast was bread butter 8 slices for 4 of us and a bowl of poha with ghatiya 5. bathrooms size ok but not clean. as i was there for an exam it did not matter much. it's a good bachelors den. but for cleanliness i would rate it 1 * staff and food 1*. i think priced on higher side. tea was cutting masala chai in unclean cups

    Travel Month: Apr 2023

    Room: EXCUTIVE ROOM

    4.0

    Good Stay

    navya b.couple

    Good stay for couples&family best location

    Travel Month: Feb 2023

    Room: EXCUTIVE ROOM

    4.0

    Good experience

    olive s.group

    The rooms were decent, staff were very cordial and obliging, food was good. They have separate dining area where we can eat as a group also. We had only one issue. For extra bed, cot was not given just a mattress on the floor, it was not very convenient. Overall pleasant stay.

    Travel Month: Jan 2023 (4-Night Stay)

    Room: EXCUTIVE ROOM

    3.0

    Average Stay

    sejal.

    The hotel was okay to stay in but not as great as the amount charged.

    Travel Month: Jan 2023

    Room: EXCUTIVE ROOM

    5.0

    Good

    vishal r.business

    Good stay room are very nice and clenay

    Travel Month: Jan 2023

    Room: EXCUTIVE ROOM

    5.0

    Excellent Stay

    vikram y.

    Great stay. Nice spacious clean rooms. And the best part was a smooth check-in experience. No

    Travel Month: Jan 2023

    Room: EXCUTIVE ROOM

    4.0

    Good stay

    vatsal j.couple

    Hotel staff and behaviour is good also cleaning is good

    Travel Month: Jan 2023

    Room: EXCUTIVE ROOM

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    pranjali j.family

    The location was no where near to the description and pictures. The rooms had no water. The hotel service and staff was rude.

    Travel Month: Dec 2022

    Room: EXCUTIVE ROOM

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