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Review Of BALAJI RESIDENCY OPPOSITE TO KOYAMBEDU BUS STAND & METRO STATION

Koyambedu, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    142 Ratings, 104 Reviews

    excellent
    18%
    very good
    28%
    average
    23%
    poor
    13%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 2
    • 2
    • 1
    • 5
    • 3
    • 1
    • 3
    • 2

    Rating Categories

    • Location3.9
    • Cleanliness3.6
    • Room3.7
    • Value For Money3.5
    • Food2.5
    • Facilities3.3
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    Reviews Summary

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    The property is located conveniently close to the Omni bus stand, making it a good spot for transit travelers. Guests noted that the rooms are small but clean, suitable mainly for business trips. While some appreciated the helpful staff, many reported poor service and rude behavior, especially at reception. Breakfast options are limited and often disappointing. The absence of a restaurant and cleanliness issues were common complaints, making it a mixed experience for guests.

    Sort by:

    Positive first
    1.0

    This residency wast

    john a.business

    It was observed that Room Ac low only,another one mosquitoes so not worth money

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Premium Deluxe

    BALAJI RESIDENCY OPPOSITE TO KOYAMBEDU BUS STAND & METRO STATION has replied on Fri Aug 01 15:31:18 IST 2025

    Dear John A, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    1.0

    Totally very Bad,

    s m.loyalty-iconcouple

    Room very poor, Reception very poor, Food very bad, Room small size , Staff no respect , 24hrs Check out illa, Room cleaning illa,

    Travel Month: Mar 2025

    Room: Deluxe AC Room

    • user photos
    • user photos

    BALAJI RESIDENCY OPPOSITE TO KOYAMBEDU BUS STAND & METRO STATION has replied on Wed Apr 16 09:40:50 IST 2025

    Dear S Muniraj, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    2.0

    Very bad

    ashish m.business

    Very bad service. They do know to how serve with customer on hotel industry. Argue with me and misbehave with me when my senior office staff wants to visit but thy not allowed.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe AC Room

    BALAJI RESIDENCY OPPOSITE TO KOYAMBEDU BUS STAND & METRO STATION has replied on Sat Dec 21 15:19:50 IST 2024

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here.and we'd love another opportunity to wow you.

    3.0

    Average Stay

    vinod k.loyalty-iconbusiness

    No dedicated parking. No restaurant. Service poor. Ordered breakfast and not delivered even after one hour. The staff was rude. Not suitable for decent guys. It's just a dormitory stuff. Avoid if you're not travel-ling by bus.

    Travel Month: Dec 2024

    Room: Deluxe AC Room

    BALAJI RESIDENCY OPPOSITE TO KOYAMBEDU BUS STAND & METRO STATION has replied on Sat Dec 21 15:18:14 IST 2024

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here.and we'd love another opportunity to wow you.

    1.0

    Avoid balaji residency

    br p.loyalty-iconsolo

    Unfriendly staff, rude behaviour, took offence when i brought to their notice that the air conditioning is not working.

    Travel Month: Nov 2024

    Room: Deluxe AC Room

    BALAJI RESIDENCY OPPOSITE TO KOYAMBEDU BUS STAND & METRO STATION has replied on Fri Nov 08 14:52:35 IST 2024

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here.and we'd love another opportunity to wow you.

    1.0

    Early checkin they asked 700 rupees

    mohamed a.loyalty-iconfamily

    And we reached early one hour before time they asked one day rate it’s totally unfair and later he said to pay 1000 we came by far from chennai not even helping mind. They full of money minded

    Travel Month: Oct 2023

    Room: Deluxe A/C Room

    4.0

    Stay at balaji residency

    suresh v.couple

    Room was ok with basic amenities. Good service. Advantage of being in central location was able to move to places using bus, auto, metro or cab.

    Travel Month: Sep 2023

    Room: Deluxe A/C Room

    3.0

    Stay at balaji residency, chennai

    jk s.loyalty-iconbusiness

    It's good location if have planing business trip as this property located at omni bus stop & you may not need to pay or auto charges only for pick & drop from bus. Local conveyance is easily accessible as it's located at bus stand. Rooms are small, but adequate for business trip. Chairs are not tidy & may need to upgrade or may be cleaned well to use. It's not advisable to stay with family as locality is poor & badly maintained. Early check in charged 500 inr by reception counter, inspite of early check in requested in my mm t booking app and paid 125 inr extra.

    Travel Month: Aug 2023

    Room: Deluxe A/C Room

    2.0

    Staff is very helpful but hotel property is poor

    anil s.family

    Manager shankar and prakash was very helpful. Hotel property is very poor. I stayed cause i had no other option available.

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Deluxe A/C Room

    3.0

    Not worthy for the money.

    banudasan v.family

    1. The fan only runs at 5. If you try to change it to 4, 3, 2 or 1, it stops. 2. The centralised ac was very insufficient. 3. The breakfast (for which we paid along with the room rent) was very bad. We had to go out for breakfast, from the second day. 4. The place is totally unfit for family guests.

    Travel Month: Apr 2023

    Room: Deluxe A/C Room

    5.0

    Excellent Stay

    kulandaivelu s.solo

    Good ambience and service, ac could be better in single room.

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Deluxe A/C Room

    4.0

    Good Stay

    deepak t.

    At balaji residency, staff was good and cooperative, i stayed there from 22nd march to 25th march, rooms are clean, washroom ok, but some worms keep on coming in bathroom, which disturbed a lot rest is ok

    Travel Month: Mar 2023

    Room: Deluxe A/C Room

    3.0

    Average ac is not good

    krishna.couple

    Safety and clean improve your ac accommodations

    Travel Month: Mar 2023

    Room: Deluxe A/C Room

    5.0

    Easily accessible from omni bus stand

    libin j.business

    The close proximity to the omni bus stand make this stay an ideal place for travellers for quick refresh and on with their work. The stay is good as well.

    Travel Month: Feb 2023

    Room: Deluxe A/C Room

    1.0

    Don’t believe in discounts

    vasanth k.family

    Please don’t believe seeing the photos. Actual it’s not the same. Lots of mosquitoes, giving discounts won’t be satisfied by lodge owner so they will not give good quality rooms.

    Travel Month: Jan 2023

    Room: Deluxe A/C Room

    2.0

    Room was ok but staffs rude behaviour

    ganesan v.family

    Unpleasant stay experience. Room was ok but staffs rude behaviour

    Travel Month: Jan 2023

    Room: Deluxe A/C Room

    1.0

    Terrible Stay

    vijay k.

    Do not recommend the hotel to anyone. Absolute cheating. Dirty linen no hot water callous behaviour. A terrible experience. Make my trip should not endorse balaji residency. Coz it may affect your credibility. Of-course. Walls are shabby and dirty. Obviously not maintained. Furniture and curtains are so dirty that you wouldn't keep even your bags on them.

    Travel Month: Jan 2023

    Room: Deluxe A/C Room

    5.0

    Walking distance from 2 metro stations

    karan d.family

    Cmbt and koyambedu are two metro stations which are walking distance from this hotel. No eating spot though.

    Travel Month: Aug 2022

    Room: Deluxe A/C Room

    • user photos
    • user photos
    • user photos
    5.0

    Walking distance from temple and bus stand

    karan d.solo

    This hotel is located at road whose one ends leads to temple and end leads to bus stop which leads to main bus stand, bakeries, tea/coffee shops and restaurants. With lift, its a blessing for elderies. I have stayed here in jun e 2022 and again staying in coming august 2022.

    Travel Month: Jun 2022

    Room: Deluxe A/C Room

    5.0

    Nice staffs, co opratives

    safina a.loyalty-iconfamily

    Clean & hygienic, calm, no any disturbances, rooms comfortable, overall good

    Travel Month: May 2022 (3-Night Stay)

    Room: Deluxe A/C Room

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