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Review Of Auro Wellness Castle

Auroville, Auroville

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    3.5
    Very Good

    28 Ratings, 14 Reviews

    excellent
    21%
    very good
    36%
    average
    25%
    poor
    11%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 3
    • 1
    • 2
    • 1
    • 5
    • 5
    • 4
    • 4

    Rating Categories

    • Location3.2
    • Cleanliness4.3
    • Food3.3
    • Value For Money3.4
    • Facilities2.6
    • Child Friendliness3.7
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    Review Summary

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    This property offers a peaceful and secluded atmosphere, ideal for a weekend getaway. Guests appreciate the natural surroundings, well-kept gardens, and good quality food, though the service can be a bit slow. The swimming pool is functional, but some rooms are in need of renovation. The confusing location and access roads have been common concerns among visitors.

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    Positive first
    3.0

    Average Stay

    tamilarasan.

    Not well maintained. No enthusiasm among workers. The swimming pool has no chlorination smell. Food is good. Room is okay. Welcome drink was not provided at arrival. Dust bin had no cover. Mat not available.

    Travel Month: Nov 2025

    Room: Jungle View Room

    4.0

    Good Stay

    jeferson d.family

    isolated place, relaxing. perfect for a weekend getaway. The swimming pool was decent. Food service is a bit slow. Zomato available at the location. 4km to auroville town for trying european bakery & cuisine

    Travel Month: Oct 2025

    Room: Cottage with Garden View

    3.0

    Average Stay

    mohandas k.family with 1 kid

    Property was in run down condition rooms very shabby . Ambience was good as it was in auroville do natural surroundings. Good well kept gardens , and i shld say good quality food was the highlight.very simple fare but well done . We had breakfast and dinner everyday at the property and the group was happy about the quality of food . Swimming pool was functional but since we did not use can't comment.but others staying were using it so must be good ..they are in process of renovation so hopefully the rooms will be done well .must have been a great property when they started.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Cottage with Garden View

    Auro Wellness Castle

    Dear Mr.MOHANDAS KIZHAKEPAT, Thank you for sharing your detailed feedback. We truly appreciate your honest comments about your experience with us. We’re glad to know you enjoyed the serene ambience of Auroville, our well-kept gardens, and especially the quality of our food — our team will be delighted to hear your kind words. We also acknowledge your observations regarding the room conditions. As you rightly mentioned, we are currently undergoing phased renovations to enhance the overall guest experience, and we’re confident that our upgraded rooms will soon reflect the same standards as our cuisine and ambience. We look forward to welcoming you again to experience the refreshed version of our property soon. Warm regards, The Management Team

    1.0

    Terrible Stay

    vineeth r.family with 2 kids

    One of the worst stay ever in my life. Rooms are pathetic and the service is worst. Restaurant is horrible and each time we may have to call the reception where nobody responds.

    Travel Month: Oct 2025

    Room: Jungle View Room

    Auro Wellness Castle has replied on Tue Oct 14 11:47:58 IST 2025

    Dear Mr.Vineeth Radhakrishnan, We’re truly sorry to hear that your experience did not meet expectations. Your feedback is important to us, and we sincerely apologize for the inconvenience you faced during your stay. We are currently in the process of upgrading our rooms and improving our service standards to ensure a much better guest experience. Your comments have been shared with the concerned teams for immediate attention and corrective action. We value your feedback as it helps us improve, and we hope you’ll consider giving us another opportunity in the future to serve you better. Warm regards, The Management Team

    2.0

    Resort is good, connectivity to resort isn't

    saurabh g.family with 1 kid

    Pros: Amibience, No cellular connectivity (if you are looking for social media detox), Pool Cons: 1. Located in middle Jungle, there is not direct tarmac or cemented road to reach it. Some roads which lead to resort local were giving angry face and even telling us to back saying their is no way. On last day of our stay it rained and all the roads became worst. 2. Food service was bad Still manageable.

    Travel Month: Oct 2025

    Room: Cottage with Garden View

    • user photos

    Auro Wellness Castle

    Dear Mr.Saurabh Garg, Thank you for sharing your feedback. We’re happy to know you enjoyed the peaceful ambience and pool facilities. As our property is located amidst natural surroundings, the last stretch of the road remains rustic to preserve the jungle experience — but we are working to make it smoother, especially during the rainy season. We’ve also noted your comments on food service and are improving response times. We truly value your input and hope to welcome you back for a better experience soon. Warm regards, Team Auro Wellness Castle

    4.0

    Good Stay

    madhusudan k.family with 1 kid

    Very confusing location to reach, once reaching the property we can experience the calmness and relaxing environment...room along with personal swimming pool is awesome , breakfast not good

    Travel Month: Apr 2025

    Room: Suite room with private pool

    Auro Wellness Castle

    Dear Mr.Madhusudan Kandadai, Thank you for taking the time to share your feedback. We’re delighted to know you enjoyed the calm and relaxing environment of our property, as well as the private pool experience. We understand that the approach road can be a bit tricky — our resort is nestled in a natural setting, which adds to the jungle experience — but we’re working to make directions clearer and access smoother for our guests. We’ve also noted your feedback about breakfast and will work on improving variety and taste. We truly appreciate your comments and hope to welcome you again for an even better stay. Warm regards, Team Auro Wellness Castle

    4.0

    Good Stay

    mehul d.couple

    stay was nice, comfortable and peaceful, beautiful property. just 3 kms from auro beach and serenity beach. hotel staff was kind, humble and very helpful just please contact the property before following the google maps as it is at a secluded place in the middle of auroville village/forest (though it is very safe no need to worry about anything ) only difficulty i had was to reach the property as the google maps shows incorrect path.

    Travel Month: Mar 2025

    Room: Cottage with Garden View

    Auro Wellness Castle

    Dear Mr.Mehul Deep, Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed a peaceful and comfortable stay, appreciated our beautiful property, and found our team kind and helpful. We understand your concern about navigation — being located in the heart of Auroville’s green belt does make the final stretch a bit tricky. We always recommend guests contact us before arrival so we can share the easiest route. We truly appreciate your understanding and look forward to welcoming you back for another relaxing getaway soon. Warm regards, Team Auro Wellness Castle

    3.0

    Average Stay

    harish k.loyalty-icongroup

    Location of the property is not correct in google almost 2hours roamed to find the property. Not a proper route map available to reach the property. Food is average, Rooms and services should be improved.

    Travel Month: Feb 2025

    Room: Jungle View Room

    4.0

    Good Stay

    seshadri l.

    Decent place for a quite stay away from the buzz of city life. The mud tracks from matrimandir through the greenery leads one to this wellness stay

    Travel Month: Feb 2025

    Room: Jungle View Room

    5.0

    nice stay new experience

    kamba h.family with 2 kids

    very good experience user friendly but need to get location from hotel like middle of the jungle new experience

    Travel Month: Jan 2025

    Room: Cottage with Garden View

    4.0

    Good Stay

    stephen r.family with 2 kids

    The best place to stay in pondicherry away from loudness and food was amazing. And the pool and play area is also good.

    Travel Month: Dec 2024

    Room: Jungle View Room

    • user photos
    • user photos
    • user photos
    3.0

    Average okay

    balasubramanian p.business

    Old type area and staff behavior is good but route is worst so need road facility for last 3 km to reach this place

    Travel Month: Dec 2024

    Room: Jungle View Room

    3.0

    Average

    aravinthan a.family

    Hotel located in forest area. Own vehicle must. Location in google map not updated properly and it shows wrong route. Break fast only available. Room is not good. Basic things not provided

    Travel Month: Aug 2024

    Room: Jungle View Room

    • user photos
    • user photos
    • user photos

    Auro Wellness Castle has replied on Tue Oct 01 10:18:29 IST 2024

    Dear Mr. Aravinthan, We appreciate the feedback and will use it to fine tune our operations. We assure that upon your next visit we will exceed your expectations. It’s always a pleasure to receive feedback from our guests. Our team strives to offer our guests with the best of services and facilities according to their needs. We regret for the inconvenience caused and we assure you that the team will take better care going forth. We look forward to welcoming you again for another enriching time soon.

    3.0

    Average Stay

    arya d.family

    Location: very confusing as it doesn't show you the navigation properly. It's in the middle of the eco forest and a peaceful place to stay. Amenities: ac are not strong enough to make the room chill as they are very old. Pool was a refreshing amenities, but local people were drinking beside the pool and without following rules they were making the pool dirty during night times food: very limited option of foods, however you can order food from nearby restaurants. The overall stay is average (3. 5 out of 5)

    Travel Month: Aug 2024

    Room: Cottage with Garden View

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