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Khurait, Kanatal
268 Ratings, 184 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property offers stunning views of the Himalayas, nestled in a peaceful area ideal for nature lovers. Guests appreciate the courteous and helpful staff, along with good quality food. The Ayurvedic spa treatments receive positive mentions, adding to the relaxing experience. However, accessibility can be challenging due to steep stairs, making it less suitable for elderly visitors.
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Average Stay
groupwe checked in at 12 at night. I know it's quite late for mountain stay . there were no basic amenities, no electric kettle, no room heater, we requested at front desk for atleast they could make Maggie for us or anything hot as the temperature was so low and we could not manage to find any resturant at kanatal as it's offbit place but they said they can't make , it's ok , we manage but atleast they can arrange electric kettle and heater. otherwise the view from hotel balcony is eye smoothing
Room: Premium Room
Excellent Stay
The cottage was very comfortable, clean. staff is good, helpful. It is a walk from inspection house to the hotel but its totally worth it. i enjoyed my stay.
Room: Deluxe Cottages
Great view and stay
Location was really good peaceful. Staff was really helpful and nice amenities were limited but overall good service
Room: Deluxe Cottages
A straight no. Just no
Pathetic stay. Well i begin this horrible experience right after i reached the entrance of the hotel, where i found around 30 -40 steps at much height after a long journey. This was not mentioned anywhere in the description of the property while booking. After that i was allotted a room next to the store room just equivalent to another store room. Where no space to even stand for a single person. Then i literally fought for room changing and it happened also. But another room was also in a very bad condition. Bathroom was stinking badly and the washbasin tap was broken and faucet was also not working properly. Well on total many things were not upto the mark. I really felt that 3400 was worth wasting. I request others also to please think twice before booking this property.
Room: Deluxe Cottages
Aurevelle Kastura Resort Kanatal has replied on Wed Jul 10 13:36:43 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We do promise to look into your grievances. I want to inform you that we mentioned on GO-MMT that to reach the property guests have to cross 50 stairs. Thank you.
Good Stay
familyThe stay was good and comfortable. The staff is polite and courteous, they were able to customise the food as per our requirements
Room: Deluxe Cottages
Aurevelle Kastura Resort Kanatal has replied on Wed Jul 10 13:30:52 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
Kanatal mountain hill view
A bit expensive property as few facilities are missing, but the view was awesome from the room. Food is also good and service is upto the mark.
Room: Premium Room
Aurevelle Kastura Resort Kanatal has replied on Wed Jun 12 15:02:38 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
Average Stay
familyThe rooms were clean and staff cordial. But the climb of 70 stairs to reach the property was very steep. Some basic amenities were missing like there was no slippers (one has to carry them from plains, the exhaust fans in most rooms were not functional (the manager was friendly enough to change room next day, some of the lights were not functional, the spa advertised is not functional. But the food was good. Overall i'll rate the property 3. 5.
Room: Deluxe Cottages
Aurevelle Kastura Resort Kanatal has replied on Wed Jun 12 15:01:12 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We do promise to look into your grievances. And we invite you to give us a chance to host you once again.
Good Stay
familyAll is good except food. Support staff is very nice and cooperative. Place is also in good location.
Room: Deluxe Cottages
Aurevelle Kastura Resort Kanatal has replied on Wed Jun 12 15:02:56 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
Its a good poperty
Food was quite expensive property was all an all good with great view of mountains and valley hotelier can do better by providing bed or room heater as it gets really cold.
Room: Deluxe Cottages
Aurevelle Kastura Resort Kanatal has replied on Wed Jun 12 15:01:33 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We do promise to look into your grievances. And we invite you to give us a chance to host you once again.
Kanatal trip
Peace full location with beautiful mountain view from rooms and very food and sancks, even good for family, near shukhanda devi temple
Room: Deluxe Cottages
Aurevelle Kastura Resort Kanatal has replied on Wed Jun 12 15:03:10 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
#waste of money
No options for food are available, property is at isolated place you have to climb 70 stairs to reach reception. I had a stay of 3 nights and in 3 days no one came for room cleaning in morning when we were available at room. Taste of dinner was terrible. I there menu they have tandoor etc. But nothing is available they will simply say no shef is there and then they will also not make any arrangements for you. Its not in kanatal it is 8 kms away from kanatal. Not at all worth it. There were so many things mentioned and nothing is there apart from a room.
Room: Deluxe Cottages
Aurevelle Kastura Resort Kanatal has replied on Wed Jun 12 15:01:49 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We do promise to look into your grievances. And we invite you to give us a chance to host you once again.
Good Stay
groupIt’s was gud experience.
Room: Deluxe Cottages
Aurevelle Kastura Resort Kanatal has replied on Wed Jun 12 15:03:27 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
Average Stay
Very nice experience over there. Staff is very polite. Only problem is with breakfast as there is no buffet available. There is no option available for breakfast. Otherwise other services are very good.
Room: Deluxe Cottages
Aurevelle Kastura Resort Kanatal has replied on Wed Jun 12 15:02:15 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We do promise to look into your grievances. And we invite you to give us a chance to host you once again.
Excellent Stay
The location, the food the service everything was excellent. I will recommend this to people visiting surkanda devi. Thank you for the amazing experience
Room: Deluxe Cottages
Aurevelle Kastura Resort Kanatal has replied on Wed Jun 12 15:03:39 IST 2024
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
Such a beautiful place
Resort is very pretty location is very good staff is very cooperative. Morning view is very pretty their small hidden places near resort.
Room: Premium Room
Aurevelle Kastura Resort Kanatal has replied on Mon Oct 30 18:07:04 IST 2023
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
Stay review
It is great place within the heart of nature with amazing views and good quality food. Staff is very good and cooperative
Room: Deluxe Cottages
Aurevelle Kastura Resort Kanatal has replied on Mon Oct 30 18:07:31 IST 2023
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
Superb service
Quantity of food is goo. Staff is very humble and helping. Property is located at very peaceful location.
Room: Deluxe Cottages
Aurevelle Kastura Resort Kanatal has replied on Mon Oct 30 18:07:45 IST 2023
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
Terrible stay at beyond stay kanatal
familyIt was a terrible stay at this hotel. Rooms are tidy. Washrooms are very old and not maintained. Restaurant is having some smell and very limited options. They prepare 2 items in breakfast and in very limited quantity and once it is finished, you have to wait for another lot to be cooked. For me another terrible thing happened is that hotel charged double charges and did not even issue any invoice also. The commitment was that they will send it to over what’s app by ed jun e 11, however, i am still waiting. Even make-my trip is also very poor in resolving this issue. Mm t team is sleeping over this issue since last 5 days and no action. There are much better options at kanatal, please avoid booking this hotel
Room: Premium Room
Aurevelle Kastura Resort Kanatal has replied on Mon Oct 30 18:08:23 IST 2023
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We do promise to look into your grievances. And we invite you to give us a chance to host you once again.
Kastura
Dirty linens, poor sanitization, average in quality of food. Very unclean, spiders and mosquitoes friendly environment.
Room: Premium Room
Aurevelle Kastura Resort Kanatal has replied on Thu Jun 22 16:22:56 IST 2023
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We do promise to look into your grievances. And we invite you to give us a chance to host you once again.
A quite & beautiful place to stay
Resort is located at a very beautiful and quite landscape, we enjoyed the place a lot , food was great, Room service needs some improvement everything else was awesome 👌
Room: Premium Room
Aurevelle Kastura Resort Kanatal has replied on Thu Jun 15 13:39:48 IST 2023
Thank you for taking out time to give us feedback. We appreciate your response. The guest is at the centre of our company, and your opinion is highly valued. We are pleased we were able to enhance your travel experience, and we invite you to visit us again, we are across India, and give us a chance to serve you. Thank You
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