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Review Of Astoria Hotel- Kolkata

Name: Astoria Hotel- Kolkata
Address: 6/2 Sudder Street Kolkata 700016, New Market Area, Kolkata, 700016, IN
Price range: Astoria Hotel- Kolkata Price starts at INR 2,485/Night
Rating: 3.1

New Market Area, Kolkata | 1.3 km drive to Esplanade Metro, Kolkata

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User Rating & Reviews

everyone
group
couple
solo
business

3.1

Good

15 Ratings, 3 Reviews

excellent

13%

very good

40%

average

poor

20%

bad

20%

Last 10 Customer Ratings (Latest First)

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1.0

Terrible Stay

babu k.

Very poor experience

Travel Month: Aug 2025 (7-Night Stay)

Room: Double Room

Astoria Hotel- Kolkata has replied on Thu Sep 25 15:44:46 IST 2025

Dear Mr. Kundu, We are sorry to know that your stay was not as per your expectation. However, we were there available 24/7 for any issues to resolve. You were our repeat guest and you appreciated our service during departure. Best wishes to you and your family. Astoria Hotel-Kolkata

4.0

Stay at Astori

samaresh n.business

The Hotel is in the market area and convenient for food and shopping. The staff are also helpful. However, being in the market area is challenging for transport. Uber drivers often cancelled the trip and the road has too much traffic. The geyser, Coffee maker and TV didn't work.

Travel Month: Jul 2025

Room: Single Room

Astoria Hotel- Kolkata has replied on Sun Aug 10 12:00:30 IST 2025

Dear Mr. Samaresh, Thank you for taking the time to review us. We have noted your concern and will surely look into it. We have checked with our Housekeeping staff about your issues and were told that new kettle was provided. TV setting was resolved. We do not have geyser in any bathrooms, but a Solar powered heating system. We apologize for the inconvenience caused. Wishing the best for you and your family. Regards, Management at Astoria Hotel-Kolkata

2.0

Poor Stay

rajiv d.

business

Location is inside a gully, with open nullahs here and there which stinks really bad. They showed the washroom pictures which made me think that this is a new property but it is 60 years old. internal phone doesn't work, geyser doesn't work. Only good thing is size of the rooms

Travel Month: Dec 2024 (4-Night Stay)

Room: Single Superior

Astoria Hotel- Kolkata

Dear Mr. Rajiv, We appreciate that you took the time to review us. However, we do take note of all feedback and work on them. Our Hotel is one of the oldest property in this area. But the pictures shown in all booking platforms and our website are recent. We do not deceive our guests. We have a solar powered heating system, no geysers. If any of the amenities does not work, we have staff at Reception Desk, available 24/7 who will resolve any issues. Wishing the best of health for you and your family. Regards, Management at Astoria Hotel-Kolkata