Amenities of Novotel Ha Long Bay

Amenities for Couples

• Swimming Pool 

  (Kids Pool)

• Gym 

Basic Facilities

• Swimming Pool 

  (Kids Pool)

• Bathroom 
• Smoke Detector 
• Room Service 
• Air Conditioning 
• Elevator/Lift 
• Ironing Service 
• Telephone 
• Refrigerator 
• Housekeeping 
• Newspaper 
• Umbrellas 
• Free LAN 
• Free Wi-Fi 
• Mineral Water 

  (Free)

• Free Parking 

  (Free - Onsite)

• Laundry Service 

  (Paid - Limited Pieces of Laundry Free)

• Central Heating 

General Services

• Luggage Storage 
• Concierge 
• Multilingual Staff 
• Luggage Assistance 
• Electrical Sockets 
• Ticket/Tour Assistance 
• Bellboy Service 
• Postal Services 
• Facilities for Guests with Disabilities 

  (Auditory Guidance,Braille,Tactile signs,Wheelchair)

Health and wellness

• Gym 
• First-aid Services 

Transfers

• Paid Airport Transfers 

Room Amenities

• Balcony 

  (Available in some rooms)

• Heater 

  (Available in some rooms)

• Mineral Water 

  (Available in some rooms)

• Spa Tub 

  (Available in some rooms)

• Sofa 

  (Available in some rooms)

• Living Area 

  (Available in some rooms)

• Minibar 

  (Available in some rooms)

• Hairdryer 

  (Available in some rooms)

• Fireplace 

  (Available in some rooms)

• Air Conditioning 
• Dental Kit 

  (Available in some rooms)

• Iron/Ironing Board 

  (Available in some rooms)

• Mini Fridge 

  (Available in some rooms)

• Toiletries 

  (Available in some rooms)

• Dining Area 

  (Available in some rooms)

• Work Desk 

  (Available in some rooms)

• Interconnected Room 

  (Available in some rooms)

Family and kids

• Kids' swimming pool 

Food and Drinks

• Kids' Meals 
• Bar 
• Restaurant 
• Cooking Class 
• Cafe 
• Dining Area 
• Barbeque 

Payment Services

• ATM 
• Currency Exchange 

Safety and Security

• CCTV 
• Fire Extinguishers 
• Electronic Keycard 
• Safe 

  (24 hours security)

• Security alarms 
• Security Guard 

Entertainment

• Night Club 
• Entertainment 

  (Fire Show,Karaoke)

Media and technology

• Electrical Adapters 
• TV 
• Computer station 

Beauty and Spa

• Facial Treatments 
• Manicure/Pedicure 

Outdoor Activities and Sports

• Bonfire 
• Vehicle Rentals 

Indoor Activities and Sports

• Casino 

Common Area

• Lounge 
• Lawn 
• Living Room 
• Reception 
• Balcony/Terrace 
• Seating Area 
• Sitout Area 

Shopping

• Shops 

Business Center and Conferences

• Business Centre 
• Conference Room 
• Banquet 
• Fax Service 

Other Facilities

• Family rooms 
• Carbon Monoxide Detector