Review Of Hotel Pennsylvania

Best place to stay in the heart of the City and it is really Worth the price.

Bad bad bad all bad no good room service no good rooms no heater working at all no bathroom clean

With family and in heart of new York exciting stay.

Excellent and beautiful large room as compared to New York standard.

This is best place to stay in New York city, all the major places are accessible from here. And staff is also very supportive. Thanks!

Room was very small, there was no drinking water given and charge to store the luggage. Paid too much for the location and not for the room.

Nice stay. Nice location but rooms were old. But it is ok to stay

I stayed there for a day only because room was really bad. Location was good but room is like worst I been to.

I stayed in room on 8th November night the heating system of my room suddenly stopped and the temperature became too cold! When I called the Hotel staff they said it is failure of the heating system. No proper answer on by when they will fix the problem. In the morning again same answer. The system was not fixed till I checked out on 9th November 12 noon! I had a very unpleasant experience.

I landed in morning requested for early check in but refused. After half hour again tried with request and payment for early check in, I was allowed so I was happy or else I had to wait for 5hrs. My first experience was good. May be I will stay again if early check in is allowed.

Fantastic location. Breakfast very very limited. The issue was the check-in line. The huge line to check in or check out.

Excellent location and all calls are free to any country.

My wife and I stayed at this Hotel for 3 days and it was one of my worst Hotel stays. I am a frequent traveler, due to work commitments and have traveled to various other cities of us before. I would list down some of the worst things I experienced about Hotel Pennsylvania. Poorly maintained rooms. Dirty linens.Leakage in bathroom. No orientation of the staff to help. Smelly carpets. AC controls not working these are just a few of the negatives.

We reached hotel at about 12.pm. We request for check in every though they had room they denied for early check-in and asked for additional price. For early check-in. Out check- in time was 3.pm . Why does hotel keep buffer time between check in and check out . It's only to make up the rooms and not for making money. When I asked for luggage to be kept at luggage room. They asked me to pay per luggage just to keep for 3 hour. Hotel had about 8 counters for check in and check out but only two were operative which resulted in a que of about 45 min to 1 hour. Even after all this I was not allowed the room which I booked as showen in the picture. Sorry but my experience with this hotel was not good.

Extremely poor housekeeping and maintenance of room

Location is perfect, you can't get better than this. However, the classic rooms are terrible the beds are really tiny, no way 2 people can fit into that. It's old, musty and tacky. If at all you are booking here then spend the extra money and book the renovated rooms they are much better. On higher floors, larger rooms, large king size beds and overall well appointed. They do not have any restaurants or room service. Its purely a bed and breakfast place even the breakfast is at a restaurant across the street and you need to queue up for a cup of tea and a pastry.

Everything was up to the mark

Location is good but the Hotel is shady and rooms are not clean
Bed is too small and mattresses are old.

No food service, location is good.
Room are not clean, rats are in the room, front desk gave very bad service, very bad house keeping service, only good thing is, hotel is in good location.

The hotel provided me with a terrible room and charged me for facilities that were accounted for when the hotel was booked. They cancelled my colleague's booking despite being told he would check-in early next morning. All in all pathetic service.
The carpet was soiled so was the duvet. The we had sewage water in it and when I open the tap the water too was putrid. For the first time in 25 years of traveling to the us, I had to buy water to drink.