Amenities of Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Amenities for Couples

• Jacuzzi 
• Spa 

  (Paid)

• Swimming Pool 

  (Kids Pool)

• Gym 

Basic Facilities

• Swimming Pool 

  (Kids Pool)

• Bathroom 
• Smoking Rooms 
• Power Backup 
• Elevator/Lift 
• Ironing Service 
• Telephone 
• Refrigerator 
• Housekeeping 
• Smoke Detector 

  (In Room,Lobby)

• Free Wi-Fi 
• Air Conditioning 

  (Centralized)

• Newspaper 

  (English,Local Language)

• Mineral Water 

  (Free)

• 24-hour Room Service 
• Free Parking 

  (Free - Onsite)

• Laundry Service 

  (Paid - Limited Pieces of Laundry Free)

General Services

• Luggage Storage 
• Concierge 
• Multilingual Staff 
• Luggage Assistance 
• Doctor on Call 
• Ticket/Tour Assistance 
• Bellboy Service 
• Wake-up Call 
• Facilities for Guests with Disabilities 

  (Auditory Guidance,Braille,Tactile signs,Wheelchair)

• Wheelchair 

  (Free)

Health and wellness

• Gym 
• First-aid Services 

Transfers

• Paid Shuttle Service 
• Paid Airport Transfers 

  (Paid - Private taxi)

Room Amenities

• Bathtub 

  (Available in some rooms)

• Mineral Water 

  (Available in some rooms)

• Jacuzzi 

  (Available in some rooms)

• Sofa 

  (Available in some rooms)

• Minibar 

  (Available in some rooms)

• Hairdryer 

  (Available in some rooms)

• Air Conditioning 

  (Available in some rooms)

• Dental Kit 

  (Available in some rooms)

• Iron/Ironing Board 

  (Available in some rooms)

• Speakers 

  (Available in some rooms)

• Mini Fridge 

  (Available in some rooms)

• Washing Machine 

  (Available in some rooms)

• Toiletries 

  (Available in some rooms)

• Work Desk 

  (Available in some rooms)

• Interconnected Room 

  (Available in some rooms)

• Coffee Machine 

  (Available in some rooms)

Family and kids

• Kids' swimming pool 

Food and Drinks

• Bar 
• Restaurant 
• Cafe 
• Coffee Shop 

Payment Services

• ATM 

Safety and Security

• CCTV 
• Fire Extinguishers 
• Electronic Keycard 
• Safe 

  (24 hours security)

• Security alarms 

Media and technology

• TV 

  (LED)

Beauty and Spa

• Spa 

  (Paid)

• Massage 
• Steam and Sauna 

  (Free)

Outdoor Activities and Sports

• Golf 
• Vehicle Rentals 

Common Area

• Jacuzzi 
• Lounge 
• Reception 
• Seating Area 
• Prayer Room 

Shopping

• Shops 

Business Center and Conferences

• Printer 
• Photocopying 
• Business Centre 
• Conference Room 
• Banquet 
• Fax Service 

Other Facilities

• Hot Spring Bath 
• Valet parking 
• Golf course (within 3 km)