Stayed at a standard private room, each and every facility is there be it towels napkins brush items toiletries, cup tea and coffee packets, kettle, balcony view was breathtaking, all of the staff are kind and helpful, food is super delicious specially there unlimited breakfast buffet don't miss that, hot water 24 hours, power back up all working perfectly, view from every corner of the zostel is beautiful, also at night they have movies or music event..absolutely loved my stay..cant wait to experience again soon Trust me u won't find a better place to stay in the entire Panchgani and Mahabaleshwar..highly recommended from my side