Review Of White House by AN Resorts

I had a terrible experience with my recent booking through According to my booking confirmation, I had reserved 2 Deluxe Twin Rooms, each clearly mentioned to include 1 King Bed + 1 Single Bed (suitable for 2 Adults & 2 Children). However, upon arrival, the hotel staff denied this and only provided rooms with two single beds each, completely ignoring the booking criteria. This was extremely inconvenient for me and my family, especially since the booking voucher clearly mentions the correct bed configuration. We had booked in good faith based on the details provided , but the property refused to honor them. Due to this, I had no choice but to check out immediately and request a refund . Unfortunately, I still haven’t received the refund to date. On top of that, I was to book another hotel at a much higher price at the last minute, which caused financial loss and ruined our trip experience. Adding , when I contacted customer care, I was kept on hold for over 45 minutes any resolution. Such service is highly disappointing and unexpected from a reputed platform Overall, this experience caused huge inconvenience, extra expenses, and unnecessary stress for my family. I strongly urge to take responsibility, process my refund immediately, and ensure that hotels listed on their platform honor the booking details provided to customers.

Presenting amenities can be more better General manager of the hotel is very helpful and kind. Special thanks to him .

I wanted to share some feedback regarding my recent stay with family at your hotel and our dining experience in the restaurant. Overall, I had a plesant stay at your hotel with my family. Stay: The check-in process was smooth, and the staff was friendly and accommodating. My room was clean and comfortable, The housekeeping staff did a good job. Restaurant: The ambiance of the restaurant was lovely, and the service was attentive and courteous. I appreciate your efforts in making my stay enjoyable, and I hope this feedback will help you improve your services. I look forward to visiting your hotel again and experiencing positive changes in the future.

It was an amazing stay at this place at this reasonable price range with neat and clean room with excellent service and cooperative staff and location, ambience of the room is fabulous and I recommend must visit this place

i don't know ki logo ne is hotel ki rating itni kam kyu kr rkhi hai hotel was clean big rooms commute available on road hotel staff behaviour was nice near to golden temple

We hv a great stay in this Hotel & also we share our experience that this hotel is family friendly.. any tourist who hv some planning to stay here.. we give green to them... Thank you ✌🏻👍

Room and living area is not clean. Bedsheet, plow, towels are not clean proper. Food and room service is very bad. The Breakfast quality is very bad.

Terrible and very bad security, room service is very bad, food quality is very unhealthy, behavior of receptionist is very bad. Toilets are not clean and room cleanness is very bad.

The hotel staff is not at all co operative, they keep on giving excuses about the stuffs. They controlled ac from the reception & in the middle of night they put it switch off, inspite after multiple complains and request to change the room they didn't bother about it. Overall its really a nightmare to stay in this hotel.

We didn't have food there, as we wanted to explore outside. The location was easily tracked. The WiFi was available. The staff was good and comfortable. But my concern in general should be cleanliness in the vicinity.

Hotel is at the best location at Amritsar. It is situated very near to Golden temple, food of hotel was excellent, facilities wise everything was perfect in the hotel.

Bad rooms bad service dirty rooms everything was bad there were hair on the sheets no waters coming

Hotel is okay. Not as per price. More feasible options available nearby. Cleanliness not upto mark. Not feels premium as cleaning guys makes much noise and u can't feel privacy.

Good place to stay near golden temple withing 1km radius.Food quality and cleanliness can be improved.

Hotel was good service was good staff was good and they were cooperative . Rooms were clean and was excellent

Hot water not available, breakfast not buffet, pathetic hospitality

The rooms are good , there could be some improvement, nearby heritage walk easily accessible, calm and quiet

Pathetic condition of rooms. Rude and uneducated staff. Please don’t choose this for your stay! bathrooms were also dirty.

No welcome drinks sof beverages basic amenities like bath kit dental ki provided as discussed someone was continuously smoking in hotel and i was complaining to reception 4-5 times but no-one was listening and bcz of that i got headache and my whole trip was spoiled. No extra departure time was given they were asking me to leave at 11 only and i left from there at 10:30 bcz of them

Extremely dissatisfied with all aspects of the stay including the room, the location, and moreover the attitude and behaviour of staff. At the time of check in itself they didn't show any sense of customer orientation. We didn't get basic services including changing of bed linen, room and bathroom being cleaned etc. Even after reminding for it. Only upon follow up and insistence towards late evening they came and did some basic cleaning. Tv was not getting connected to wifi and when requested to correct it, no one came for at least half and hour. Then the guy who came to correct it was putting the blame on us. So overall no sense of customer service and customer relationship.