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Review Of Wandr Hotel Medicity Gurugram, Near Medanta Hospital0123401234

Sector 39, Gurgaon | 10 minutes walk to SAS Tower , sector 38

    User Rating & Reviews

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    4.2
    Very Good

    195 Ratings, 62 Reviews

    excellent
    50%
    very good
    37%
    average
    4%
    poor
    3%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 4
    • 5
    • 5
    • 4
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness4.2
    • Food3.7
    • Value For Money4.2
    • Facilities4.4
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    Review Summary

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    Guests truly appreciate the cleanliness, comfort, and value for money at this property. With neat, well-maintained rooms and polite, attentive staff, many highlight the delicious food, especially breakfast. The property’s proximity to Medanta Hospital is another plus. While some mention minor issues like water bottle sizes, the overall experience remains positive with quick service and a welcoming atmosphere.

    Sort by:

    Positive first
    2.0

    Poor Stay

    hardik m.

    The room was not ready even when I checked in 2 hrs late Bathroom accessories were not there , no towels no service, nobody to attend Also People were screaming and fighting early morning in room 401

    Travel Month: Nov 2025

    Room: Deluxe Double Room

    4.0

    Good Stay

    aaryan s.

    It was a good stay we checked In late as we had an early flight it was comfortable . I just wish the lights in the room were better i like dim lights it was good otherwise

    Travel Month: Nov 2025

    Room: Deluxe Double Room

    4.0

    ok

    vishranti s.business

    Meal and breakfast was good, overall good experience. little inside of mail road, but cab can easily available

    Travel Month: Nov 2025

    Room: Deluxe Twin Bedroom

    5.0

    Excellent Stay

    vipin t.group

    pleasant stay and it was good during checkin. I usually stay here while staying in Gugugram. You can trust this for next stay

    Travel Month: Nov 2025

    Room: Deluxe Double Room

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    5.0

    Excellent Stay

    ankita a.

    Good stay and smooth experience. Would recommend

    Travel Month: Nov 2025

    Room: Deluxe Twin Bedroom

    5.0

    Excellent Stay

    aryan.couple

    my first experience at this hotel here are well cleaned rooms well air conditioned well maintained and good servicing staff

    Travel Month: Nov 2025

    Room: Deluxe Twin Bedroom

    4.0

    Good Stay

    rajinder s.group

    It’s a very new property, follows every hospitality rule, staff is very nice, service is good, location is little off but still good, well I’m a non smoker person but for smokers-you can’t smoke in the room and one has go out for smoking and that things makes the rooms fresh all the time. Overall I like the preoperty very much.

    Travel Month: Oct 2025

    Room: Deluxe Double Room

    3.0

    Average Stay

    umesh p.solo

    Such a waste hotel , as there food is terrible how can a hotel like this have cook like this... terrible food , there location is good but approach road is very bad and dark , not suggested for any single solo or family as you cannot have any shopping shops nearby. if there food will be good then only one can stay , becoz no option near to go for food as road is mess... positives room was clean ac was working. no noise nearby ,one can have sound sleep but better to avoid as food is worst

    Travel Month: Oct 2025

    Room: Executive King Room with Balcony

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    5.0

    Bes

    saket n.solo

    Best food and stay experience, best rate in the city a must stay experience, good staff, perfect rooms

    Travel Month: Oct 2025

    Room: Deluxe Twin Room with Balcony

    Wandr Hotel Medicity Gurugram, Near Medanta Hospital has replied on Thu Oct 30 09:11:48 IST 2025

    Dear Saket, Thank you for your wonderful feedback! We’re delighted that you enjoyed the food, rooms, service and found value in your stay with us. Your kind words mean a lot to our team. We look forward to welcoming you back soon! Warm Regards, Team Wandr.

    4.0

    Good Stay

    ayushi g.

    Property’s food was good , rooms were neat and clean and service was also good. Only thing that they should work on is water bottle size. They are providing very small size water bottles which is not sufficient for entire day

    Travel Month: Oct 2025

    Room: Executive King Room with Balcony

    Wandr Hotel Medicity Gurugram, Near Medanta Hospital

    Dear Ayushi, Thank you for your kind words about our food, clean rooms, and service — we truly appreciate your feedback. We’ve noted your suggestion regarding the water bottle size and will work on improving this for better guest comfort. We look forward to welcoming you again soon! Warm Regards, Team Wandr Hotel

    3.0

    Good location- Bad management

    om g.solo

    The property is located at a good place and is quite clean. The staff members, especially Mr. Bhim at the reception, were polite and genuinely tried to help. However, it seems that the management does not allow the staff to make decisions in sensitive situations. I had booked a room with breakfast and lunch, and informed them that my stay would be only for 5–6 hours, checking out before 6 PM. I requested an early check-in and breakfast if possible. Although rooms were vacant, I was told that early check-in would be charged ₹500 extra as per management rules. Even after explaining my situation, there was no flexibility shown. When I contacted MMT customer care, the hotel staff reportedly told them that rooms were not available — which was not true. They also refused to provide breakfast, which was already paid for. Such rigid policies and lack of understanding toward guests’ situations can leave a poor impression. The property and staff are good, but the management’s inflexibility spoils the experience. Overall: Nice property, clean rooms, good staff — but not recommended due to poor management support and lack of guest consideration.

    Travel Month: Oct 2025

    Room: Deluxe Room with Balcony

    Wandr Hotel Medicity Gurugram, Near Medanta Hospital

    Dear Om , Thank you for sharing your detailed feedback and appreciating our clean property, convenient location and courteous staff — especially Mr. Bhim. We’re truly sorry to hear about your disappointment regarding the early check-in and breakfast policy. While our check-in and meal timings follow standard management guidelines, we completely understand your situation and regret that we couldn’t offer more flexibility during your visit. Your comments have been noted and we’ll review our policies to see how we can better accommodate short-stay guests in the future. We truly value your input as it helps us improve our guest experience. We hope you’ll consider giving us another opportunity to serve you with an even smoother stay next time. Warm Regards, Team Wandr.

    5.0

    fabulous experience

    mukul s.business

    Had a really pleasant stay at Wandr Hotel Medicity. Hotel bahut clean tha, rooms well maintained aur service kaafi quick thi. Staff polite (Satish ji and team) aur helpful hai, har request par immediate response milta hai. Special thanks to Vikas (from kitchen) for his wonderful hospitality during breakfast — he served everything with a smile and made sure we were comfortable throughout. Breakfast by “Shake It Off” caterer was delicious — specially the tea, parathas and fresh options. Really loved the food quality and presentation. Overall, ek bahut hi accha experience raha — clean rooms, quick service aur tasty food. Highly recommended for anyone visiting Medanta or nearby area. Will definitely stay again! 👌🙂

    Travel Month: Oct 2025

    Room: Deluxe Twin Room with Balcony

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    Wandr Hotel Medicity Gurugram, Near Medanta Hospital

    Dear Mukul , Thank you so much for your wonderful feedback! We’re delighted to hear that you had a pleasant stay and enjoyed our clean rooms, quick service and tasty breakfast from Shake It Off. Your kind words for our team — especially Satish ji, Vikas and the kitchen staff — truly mean a lot to us. They’ll be very happy to know their efforts made your stay memorable. We’re glad you appreciated the hospitality, food quality and overall experience. It’s always our goal to make every guest feel comfortable and cared for. We look forward to welcoming you back soon for another great stay! 😊 Warm Regards, Team Wandr.

    5.0

    Excellent Stay

    bhavesh k.business

    Good staff ,rooms are clean and food are very delicious and staff are cooperative , hotel is very Excellent

    Travel Month: Sep 2025

    Room: Deluxe Double Room

    Wandr Hotel Medicity Gurugram, Near Medanta Hospital has replied on Thu Oct 09 02:20:17 IST 2025

    Dear Guest, Thank you for sharing your feedback! We're glad to hear that you had a comfortable stay and found the property clean, hygienic, and budget-friendly. It’s great to know you enjoyed the food and amenities as well. Your satisfaction means a lot to us, and we look forward to welcoming you again soon! Best Regards, Wandr. Hotel Medicity

    5.0

    Excellent Stay

    naresh k.couple

    Excellent stay . Very Professional . Value for Money . Neat Clean and new. Recommend to everyone . Almost Every facility available.

    Travel Month: Oct 2025

    Room: Deluxe Double Room

    Wandr Hotel Medicity Gurugram, Near Medanta Hospital has replied on Thu Oct 09 02:36:41 IST 2025

    Dear Naresh Kumar, Thank you for your kind words! We are delighted to hear that you had a wonderful stay with us and that you found everything neat and clean. It's great to know that our staff is very professional and friendly. Your feedback is much appreciated. We hope to welcome you back again soon! Best Regards, Team Wandr

    4.0

    good sta

    siva s.couple

    decent good place to stay in budget, food was also good, stay was comfortable with good amenities. budfet friendly. rooms were clean and hygienic. overall happy with the stay

    Travel Month: Sep 2025

    Room: Deluxe Double Room

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    Wandr Hotel Medicity Gurugram, Near Medanta Hospital has replied on Tue Sep 23 13:33:42 IST 2025

    Dear Guest, Thank you for sharing your feedback! We're glad to hear that you had a comfortable stay and found the property clean, hygienic, and budget-friendly. It’s great to know you enjoyed the food and amenities as well. Your satisfaction means a lot to us, and we look forward to welcoming you again soon! Best Regards, Wandr. Hotel Medicity

    1.0

    Terrible Stay

    rahul k.

    The worst hotel ever stayed in...Mr.Bahadur,the front office manager was arrogant and ruthless..no sense how to treat guest.. waited around half an hour for check-in..

    Travel Month: Sep 2025

    Room: Deluxe Twin Bedroom

    Wandr Hotel Medicity Gurugram, Near Medanta Hospital has replied on Tue Sep 23 13:31:55 IST 2025

    Dear Guest, We’re truly sorry to hear about your recent experience and sincerely apologize for the inconvenience caused during your check-in. This is not the standard of service we aim to provide, and your feedback is being taken very seriously. We are especially concerned to hear about your interaction with our front office team. Please be assured that we are addressing this internally to ensure our staff upholds the level of courtesy and professionalism that every guest deserves. We value your feedback and hope you might consider giving us another opportunity in the future to provide a much-improved experience. Best Regards, Wandr. Hotel Medicity

    4.0

    From Excellent to Good

    jayesh r.business

    Its been almost 6 months i am staying in this property atleast 3 nights in a week and i have seen this property going degraded from excellent to good and if this continues it will go to poor as well. Rooms allotment without cleaning rooms, used towel found and linen had blood stains. Key card doesn’t work most of the time, even if you going outside, room will be opened. The time when you moved to black key cards, it’s happening earlier with red ones, never seen such issues. Sleepyowl coffee replaced with Nescafe pouches, at times that is also not available. Breakfast menu reduced. Water bottle quantity reduced from 1 ltr to 0.5 ltr. Still i would say this property is good in this price, staff is helpful and polite and they try to solve the problem asap. But few things are out of their pay grade.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Room with Balcony

    Wandr Hotel Medicity Gurugram, Near Medanta Hospital has replied on Tue Sep 23 13:28:04 IST 2025

    Dear Guest, Thank you for being a regular guest and for taking the time to share such honest and constructive feedback. We truly value your continued support over the past six months and are grateful for the opportunity to host you week after week. We sincerely apologize for the recent decline in certain areas of your experience, including room cleanliness, linen issues, key card functionality, and changes in in-room amenities and breakfast offerings. Your observations are important, and we take them seriously. Please rest assured that we’re already reviewing these matters internally and with our housekeeping and operations teams. While our staff always strives to resolve issues promptly, we recognize that some concerns require management-level decisions, and we’re actively working on those improvements. We appreciate your kind words about our team’s helpful and polite attitude, and we're committed to restoring the high standards you once enjoyed. Thank you again for your continued trust. We hope to make your future stays more comfortable and consistent. Best Regards, Wandr. Hotel Medicity

    2.0

    Poor Stay

    naveen y.couple

    Breakfast quality zero they have 1/2 option and they don’t provide dental kit they said it’s out of stock room is not cleaning

    Travel Month: Aug 2025

    Room: Executive King Room with Balcony

    Wandr Hotel Medicity Gurugram, Near Medanta Hospital

    Dear Naveen, Thank you for your feedback. We're very sorry to hear that your experience did not meet expectations. We sincerely apologize for the limited breakfast options, the unavailability of the dental kit and the housekeeping issues you encountered. This is not the level of service we aim to provide and we are addressing these concerns with the relevant teams to ensure improvements are made. Your comments are valuable to us and we truly appreciate you bringing these matters to our attention. We hope to have the opportunity to serve you better in the future. Kind Regards, Team Wandr.

    4.0

    Good Stay

    sandeep.business

    A very well equipped room with a nice bed and balcony. The service is also good. A limited food menu. value for mone A very well equipped room with a nice bed and balcony. The service is also good. A limited food menu. value for money

    Travel Month: Aug 2025

    Room: Deluxe Room with Balcony

    Wandr Hotel Medicity Gurugram, Near Medanta Hospital

    Dear Sandeep, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the well-equipped room, comfortable bed, balcony and our service. It’s also great to know you found your stay to be good value for money. We appreciate your comment about the limited food menu — your input is valuable and we’ll certainly take it into consideration as we continue to improve our offerings. We hope to welcome you back again soon! Warm Regards, Team Wandr.

    1.0

    Terrible Stay

    raj s.solo

    Very inconvenience in check in, staff lost room key when I gave it for cleaning, overall experience was not good.

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    Wandr Hotel Medicity Gurugram, Near Medanta Hospital has replied on Thu Sep 04 12:13:00 IST 2025

    Dear Raj, Thank you for sharing your feedback. We're truly sorry to hear about the inconvenience you faced during check-in and the issue with your room key. This is certainly not the experience we aim to provide and we sincerely apologize for the oversight. Please be assured that we take your concerns seriously and are addressing the matter with our team to ensure such incidents do not happen in the future. We appreciate your comments, as they help us improve. If there’s anything we can do to make it right, or if you’d be willing to give us another chance, we would be grateful for the opportunity to provide you with the experience you deserve. Warm Regards, Team Wandr.

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