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Paltan Bazaar, Guwahati
132 Ratings, 61 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a good location with friendly staff and decent food. However, reviews highlight significant cleanliness issues, with many guests mentioning dirty linens and unpleasant smells in the rooms. The amenities seem lacking as intercoms and basic facilities are often non-functional. While some enjoy spacious rooms and a nice breakfast, others faced maintenance and hygiene problems. Overall, the experience varies widely, with many guests expressing disappointment in the upkeep and service quality.
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Average Stay
not too clean linen , hotel overall needs a coat of paint quite shabby ,terrible complimentary breakfast , shortage of towels in room 1 towel per 2 residents .. overall mess
Room: Superior Room
horrible
horrible everything, the cleaning was not so good, intercom not working, everytime you have to make a call through mobile that is also busy
Room: Deluxe Room
Treebo Spring Brook has replied on Thu Mar 20 12:41:35 IST 2025
Dear Shubham, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Terrible Stay
soloThe pillow covers, bedsheets and the comforter looks like it's not been washed and it smells. The electric kettle was also dirty . The surrounding of the restaurant was also dirty and not hygienic and the doors of the room I was given was not even sturdy . Overall had a really bad experience staying there.
Room: Deluxe Room
Treebo Spring Brook has replied on Thu Mar 20 12:41:57 IST 2025
Dear Lukingailiu, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Good experience
Good quality room with all needful amenities at good location in town, food quality also good. I have choose n 2nd time this hotel during my tour.
Room: Standard Room
Treebo Spring Brook has replied on Tue Feb 11 15:45:08 IST 2025
Dear Soumen Sharma, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for appreciating the room, amenities, and food. We look forward to having you back soon. Best Wishes, Treebo Hotels
Good Stay
Hotel was very good and food was also very nice, staffs were very good, as it was shown in the app, everything was as expected
Room: Standard Room
Had a bad experience at the hotel room was not ready at the time of checkin
businessNo proper amenities were provided, the room smells bad duvet cover and duvet were dirty and not changed.
Room: Deluxe Room
Good Stay
Need to give more focus on room service
Room: Deluxe Room
Terrible Stay
coupleThe property entrance is bad. The staffs behaviour is good but very unprofessional. Breakfast they don't serve well and most of the time something gets over quickly. Room cleaning is not good. Fans are defective. Ac not good. I won't recommend a stay here.
Room: Deluxe Room
Worst hotel at guwa
Rooms are dirty with a very bad smell. Intercom is also not working. Ac is sounding like a zen set and also disbursing lots of water inside the room which can be seen in the entire room.
Room: Superior Room
Good Stay
familyit was really good experience to stay in the Hotel🎉. Good staff and good property middle of the town..
Room: Standard Room
Treebo Spring Brook has replied on Thu Jun 13 10:51:56 IST 2024
Dear Beni Bhatt, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for appreciating our staff. We look forward to having you back soon. Best Wishes, Treebo Hotels
Excellent Stay
excellent stay at prime location. restaurant provides good food. Staff is very kind and helpful. overall good place to stay in close vicinity of paltan bazaar
Room: Deluxe Room
Treebo Spring Brook has replied on Thu Jun 13 10:53:08 IST 2024
Dear Vazida Joji Simon, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for appreciating our staff and the food. We look forward to having you back soon. Best Wishes, Treebo Hotels
Good
familyGood experience the staffs were really friendly the ambience was good and the food was good.
Room: Deluxe Room
Treebo Spring Brook has replied on Sun May 26 23:59:30 IST 2024
Dear Abhishek Naskar, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff, food, and ambience. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels
Good Stay
Food quality is too good but little costly. Properly is situated opposite b barooah college, other amenities and services are mediocre.
Room: Deluxe Room
Treebo Spring Brook has replied on Mon May 27 00:00:35 IST 2024
Dear Priyanka Singha, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Hotel treebo trend spring brook
Location is good. But hotel entrence is not good. Room is big but need to be more maintenance, need to provide mosquito repellent. Room service is very bad. Food is average in taste. Staff are lazy, not recommended to stay more than day.
Room: Superior Room
Treebo Spring Brook has replied on Thu May 09 19:29:22 IST 2024
Dear Ronald Debbarma, Thank you for choosing to stay with us and sharing your feedback. We are glad that you found the location convenient. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Terrible Stay
familyEverything was not up to the mark& below standard except staff behaviour, it was average the worst part is the actual property is not at all similar to what it is shown in the official pictures so kindly be very careful while booking also in some rooms the exhaust was not working overall experience was extremely below average there was a/c leakage & food quality was terrible. There was foul odour in every room
Room: Deluxe Room
Treebo Spring Brook has replied on Thu May 02 21:20:59 IST 2024
Dear Divyank Sharma, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Average Stay
familyStaff is of avg behavior but what is the worst part is what they have shown in the picture is very different from the real property be careful
Room: Standard Room
Treebo Spring Brook has replied on Thu May 02 21:21:48 IST 2024
Dear Sanjeev Mishra, Thank you for choosing to stay with us. We hope to have further opportunities to serve you better. Best Wishes, Team Treebo!
Good
familyGood, clean and great food, location is proper, staff service is good, easy check in and check out overall good service
Room: Standard Room
Treebo Spring Brook has replied on Wed Apr 24 22:51:55 IST 2024
Dear Raju Gupta, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. We are glad that you found the location convenient. We look forward to welcoming you again. Best Wishes, Treebo Hotels
Great stay with children's
The staff of the hotel was very cooperative. Room and washroom was neat and clean. Breakfast was great, a lot of variety of breakfast was available
Room: Deluxe Room
Treebo Spring Brook has replied on Sat Apr 13 00:14:33 IST 2024
Dear Sudhir Kumar, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff, breakfast, and cleanliness levels. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels
Not clean wont recommend at all
familyOverall lowest rating on cleanliness. Room was not clean. Bed sheets and carpets etc were very dirty.
Room: Deluxe Room
Treebo Spring Brook has replied on Thu Apr 04 14:50:56 IST 2024
Dear Upama Roy, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Very nice room y ha pr sbko rehna chahiye best h
Very nice room and comfortable best room hai yrr ae bhot jade acha h or aesa room sbko milna chahiye
Room: Standard Room
Treebo Spring Brook has replied on Mon Mar 11 10:34:41 IST 2024
Dear Soni Goswami, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating the room. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels
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