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You are booking hotel for more than 30 days

Review Of Treebo Grand Lotus - 3 km from Textile Market0123401234

Laxmi Nagar, Surat

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    140 Ratings, 68 Reviews

    excellent
    21%
    very good
    28%
    average
    22%
    poor
    11%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 1
    • 4
    • 4
    • 3
    • 4
    • 1
    • 4
    • 5

    Rating Categories

    • Location3.5
    • Cleanliness3.3
    • Food2.8
    • Value For Money2.9
    • Facilities3.0

    Sort by:

    Positive first
    1.0

    worst experience

    akshit k.couple

    horrible experience AC is not working forced to check out early behaviour is not good at all from the staff

    Travel Month: Oct 2025

    Room: Standard Room

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    Treebo Grand Lotus - 3 km from Textile Market

    Dear AKSHIT KRISHNA, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    3.0

    Average Stay

    taher s.family

    property location was good but the services as described were not provided. Tv was not working as their recharge was finished. Breakfast was not upto the mark. iIn 1 of our 2 rooms cigarette smell was prominent. Toiletries was not provided

    Travel Month: Oct 2025

    Room: Standard Room

    Treebo Grand Lotus - 3 km from Textile Market has replied on Wed Oct 22 19:00:36 IST 2025

    Dear Taher Sahara, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    1.0

    worst hotel

    shweta d.business

    The hotel room it was in the worst possible condition

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Standard Room

    Treebo Grand Lotus - 3 km from Textile Market has replied on Tue Sep 23 11:43:36 IST 2025

    Dear Shweta D, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    3.0

    Average Stay

    ravi d.

    stay in surat trebo hotel bed sheet and bed spreads were not clean and bathroom flush is not convenient and bathroom cupboard were not clean shit can be seen in cupboard.

    Travel Month: Sep 2025

    Room: Standard Room

    Treebo Grand Lotus - 3 km from Textile Market has replied on Mon Sep 15 15:01:59 IST 2025

    Dear Ravi D N, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    4.0

    overall good

    balaji.solo

    The location is nearby to the road room service is good food is also good service are res The location is nearby to the road room service is good food is also good service are responsible

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Standard Room

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    Treebo Grand Lotus - 3 km from Textile Market has replied on Mon Sep 01 12:52:26 IST 2025

    Dear Balaji Makineedi, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    1.0

    Not food

    rajeev k.group

    Small room, no window, no ventilation , no air, no question of light Not recommended for family stay.if you really need in that area else no value at all

    Travel Month: Aug 2025

    Room: Standard Room

    Treebo Grand Lotus - 3 km from Textile Market has replied on Mon Aug 25 11:16:22 IST 2025

    Dear Rajeev Kumar, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    4.0

    Had overall a good experience at Treebo Surat

    namrata c.business

    Liked the location. Away from hustle of main market but everything is still nearby and transport easily available. The free breakfast would be kinda of simple, they served us poha and thepla. Rest very cooperative staff.

    Travel Month: Jul 2025

    Room: Standard Room

    Treebo Grand Lotus - 3 km from Textile Market has replied on Mon Aug 25 11:15:09 IST 2025

    Dear Namrata Chaturvedi, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Stay at Treebo Grand Lotus

    shrasti p.couple

    It was a great stay at Treebo Grand Lotus Surat. Satya and Manik was very helpful. Room was clean and comfortable. Stay was very comfortable.

    Travel Month: Aug 2025

    Room: Standard Room

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    Treebo Grand Lotus - 3 km from Textile Market has replied on Tue Aug 12 16:36:45 IST 2025

    Dear Shrasti Panwar, Thank you for choosing to stay with us. Thank you for your appreciation of our staff and services. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    4.0

    Nice service for solo stay

    prasenjit c.solo

    The location was good.. everything was good.. dining service was off after 9 o clock.otherwise it was good..

    Travel Month: Jul 2025

    Room: Standard Room

    Treebo Grand Lotus - 3 km from Textile Market has replied on Tue Aug 12 16:36:15 IST 2025

    Dear Prasenjit Chattopadhyay, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. We are glad that you found the location convenient. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    2.0

    Review

    mangesh d.solo

    No TV reacharge....Not cleaned... Breakfast was not in hotel. it was a very bas experience about this hotel

    Travel Month: Jul 2025

    Room: Standard Room

    Treebo Grand Lotus - 3 km from Textile Market has replied on Fri Jul 18 11:20:41 IST 2025

    Dear Mangesh Deshmukh, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    singh p.business

    all good , staff is good , manager smit talk politely and behavior is good for welcome. staff boys also support well all good , staff is good , manager smit talk politely and behavior is good for welcome. staff boys also support well

    Travel Month: Jul 2025

    Room: Standard Room

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    Treebo Grand Lotus - 3 km from Textile Market has replied on Fri Jul 18 11:21:23 IST 2025

    Dear Singh Pratap, Thank you for choosing to stay with us. Thank you for your appreciation of our staff and services. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    1.0

    Never Book Treebo

    sunil y.business

    No Food, pathetic breakfast, Air Conditioning was working in one room only. Charged more than full day rate for retaining room for 3 hours more and that to informing in advance. No Windows in any room. Only you tube in TV which also stops working every 45 minutes.

    Travel Month: Jun 2025

    Room: Standard Room

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    Treebo Grand Lotus - 3 km from Textile Market has replied on Mon Jun 30 16:43:02 IST 2025

    Dear Sunil Yadav, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    2.0

    Cockroach in room, unprofessional staff- clean rooms though

    avinao k.business

    They should keep professional staff at reception. No information about complimentary bfast- I was denied saying we will serve you in room when chef arrives. Cockroach in Rooms No toiletries were provided, no towel in room. Positive- Rooms were clean

    Travel Month: Jun 2025

    Room: Standard Room

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    Treebo Grand Lotus - 3 km from Textile Market has replied on Mon Jun 23 18:43:51 IST 2025

    Dear Avinao kumar, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    2.0

    Poor Stay

    rathish r.family

    water bottle not provided. no bath towel. no complimentary breakfast provided room was very small, it's as shown in photos. entrance to the hotel is very dirty.

    Travel Month: Jun 2025

    Room: Standard Room

    1.0

    Terrible Stay

    shakti m.

    No Food available No parking available

    Travel Month: May 2025

    Room: Standard Room

    Treebo Grand Lotus - 3 km from Textile Market has replied on Mon Jun 02 14:19:41 IST 2025

    Dear Shakti Mudaliar, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    4.0

    food quality have to maintain and also water service

    soham.business

    Place was nice and comfy for two people food was not great but service was nice and clean host are good

    Travel Month: Apr 2025

    Room: Standard Room

    Treebo Grand Lotus - 3 km from Textile Market has replied on Wed Apr 30 22:59:31 IST 2025

    Dear Soham Kannao, Thank you for choosing us and taking out time to share your valuable feedback. We are glad that you enjoyed your stay with us. Thank you for appreciating our service and the hotel. We will definitely put in our best efforts to improve the food experience. We look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    mital r.business

    room is very clean nd hygiene service nd hotel staff are very good nd helping very Nice experience must recommend in udhana Surat💞💞

    Travel Month: Feb 2025

    Room: Standard Room

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    Treebo Grand Lotus - 3 km from Textile Market has replied on Fri Mar 21 13:30:47 IST 2025

    Dear Mital Rathod, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We look forward to hosting you in the future. Regards, Team Treebo

    4.0

    Ok

    ankit s.solo

    Good stay. Quite area. But disappointed as hotel didn't allow check in before 2hr, despite mentioned in booking.

    Travel Month: Feb 2025

    Room: Standard Room

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    Treebo Grand Lotus - 3 km from Textile Market has replied on Fri Mar 21 13:30:25 IST 2025

    Dear Guest, Thank you for sharing your feedback. We are glad that you enjoyed your stay with us. We will look into the concern you have highlighted. We look forward to hosting you better next time.

    3.0

    Average

    ramasubramanian.solo

    The rooms were comfortable. Toiletaries weren't available had to ask specifically for paste, brush, shampoo, shower gel, etc. Extremely inflexible with check-in/check-out timings. Charged 500 ruppes for 2 hours of extension, even when there is no booking afterward.

    Travel Month: Jan 2025

    Room: Standard Room

    Treebo Grand Lotus - 3 km from Textile Market has replied on Fri Mar 21 13:29:29 IST 2025

    Dear Ramasubramanian, Thank you for sharing your feedback. Thank you for appreciating the rooms. We will look into the concerns you have highlighted. We look forward to hosting you better next time.

    2.0

    Rooms are smelly

    rohan.solo

    Rooms are smelly, not worth it, glasses are bad, cleaning of the rooms it was just like the staff is good

    Travel Month: Jan 2025

    Room: Standard Room

    Treebo Grand Lotus - 3 km from Textile Market has replied on Fri Mar 21 13:29:56 IST 2025

    Dear Rohan, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.

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