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Review Of Townhouse The Awadh Airport Near Chaudhary Charan Singh International Airport0123401234

Transport Nagar, Lucknow | 2.7 km drive to Chaudhary Charan Singh International Airport Lucknow

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    418 Ratings, 229 Reviews

    excellent
    27%
    very good
    13%
    average
    14%
    poor
    14%
    bad
    32%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 4
    • 2
    • 2
    • 3
    • 2
    • 1
    • 1
    • 5

    Rating Categories

    • Location2.9
    • Cleanliness3.0
    • Room3.4
    • Food2.8
    • Hospitality3.8
    • Value For Money3.0
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    Reviews Summary

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    The property has received mixed reviews from guests. Some guests have appreciated the comfortable rooms, friendly staff, and good food. However, many guests have complained about the poor cleanliness, broken amenities, and rude behavior of the staff. Some guests have also mentioned that the property is not suitable for families and is located in a shady area. Overall, the property needs to improve its cleanliness and staff behavior to provide a better experience to its guests.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    sanjay j.

    5

    Travel Month: Aug 2025

    Room: Classic

    2.0

    Aircondition not work

    vishnu r.solo

    Room AC is not work properly and room temperature is so hot technician not come and not solve the problem entire night

    Travel Month: Apr 2025

    Room: Classic

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    2.0

    Poor Stay

    pravesh p.couple

    location is proper industrial so not suitable for family and difficult for transportation. Rooms bed and over all amenities I would rate 2 out of 10. The hotel is like an old wine bottle without new wine.

    Travel Month: Mar 2025

    Room: Classic

    1.0

    Room not allotted

    ghanshyam a.loyalty-icongroup

    Room not alloted. Though having a confirm booking. I request to refund amount as soon as possible. Bad experience

    Travel Month: Feb 2025

    Room: Classic

    5.0

    The food is good The bed is soft. What can you expect at this price range I think it is a good deal

    alful h.solo

    Add this price. It is a decent hotel. The location is little bit scary, but inside the hotel, everything is great.

    Travel Month: Feb 2025

    Room: Classic

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    1.0

    unsatisfactory

    mandeep g.loyalty-icongroup

    Rooms were horrible broken roof , untidy bed sheets stains on walls ,suffocating rooms and bad odour in room, I canceled the booking after seeing the property, and didn’t get refund after paying full amount

    Travel Month: Jan 2025

    Room: Classic

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    1.0

    Terrible Stay

    rahul m.business

    I will never sugget anyone to book hotels through make my trip, horrible experience, besin of washroom was block, they dont give you extra bed after taking money for that.

    Travel Month: Jan 2025

    Room: Classic

    1.0

    Terrible Stay

    gaurav b.loyalty-icon

    Rooms was not clean bathroom and bathroom tiles are also not maintained, there is sound in the bed like it's broken, when i entered the room there was smell like somebody had smoking in side and after asking for room fresher many times no body bothered.

    Travel Month: Dec 2024

    Room: Classic

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    3.0

    Decent stay

    pawan l.couple

    Room was good. Staff behavior was average, slightly on the rude side. Charged for water bottle as well.

    Travel Month: Dec 2024

    Room: Classic

    3.0

    Not good for a famil

    shubham c.family

    It did not look like a family hotel. The walls were stained. Rooms showed on app were completely different from what we were allocated. Buckets were broken and some of the equipments in bathroom were not working. Overall it was not a pleasant experience for a family. So would not recommend for a family.

    Travel Month: Dec 2024

    Room: Classic

    1.0

    Terrible Stay

    yashraj s.couple

    Hotel services are pathetic, tv was not working, door lock was broken and not able to sleep because of the fan noise

    Travel Month: Nov 2024

    Room: Classic

    4.0

    meri yatra

    solo

    aap ki location bahut aachi hai . aap ke wajah se hamari yatra bahut achhai sampann huwi main aapke food quality and quantity se bhi bahut khush hoon.

    Travel Month: Oct 2024

    Room: Deluxe

    4.0

    Good Stay

    sumit m.

    The room in the hotel was very good and all the necessary stuff was kept in it the only problem of the hotel is the location which is shadowed by the truck in that region.

    Travel Month: Sep 2024

    Room: Deluxe

    1.0

    Worst hotel #worsttownhouse

    siddharth g.loyalty-iconsolo

    Room was smelling odd, was full of cockroaches. There was no redressal of the issues. Worst hotel. Left the hotel within minutes

    Travel Month: Oct 2024

    Room: Deluxe

    3.0

    Average

    p. k.business

    The management of the hotel is not at all good. They are not providing a single water bottle/ glass

    Travel Month: Sep 2024

    Room: Deluxe

    2.0

    Poor Stay

    faiz a.

    Hotel was pathetic

    Travel Month: Sep 2024

    Room: Deluxe

    1.0

    Terrible Stay

    birendra t.

    I recently stayed at a hotel in lucknow, and i am extremely dissatisfied with my experience. Firstly, despite having booked and paid for the room the hotel staff insisted that i pay again in cash upon arrival. Being tired from my journey from bareilly, i did not remember that i had already paid and complied. This incident raises serious concerns about potential fraud on the hotel's part. Secondly, the hotel was far from family-friendly. I requested basic amenities such as toothpaste, a towel, and a brush, only to be told that they don’t provide any of these items. Even a simple request for a water bottle was denied. To make matters worse, during check-out the next morning accompanied by men. This raised serious concerns about the safety and appropriateness of the hotel for families. I would strongly advise against staying at this hotel. It is neither reliable nor secure, and i would not recommend it to anyone seeking a safe and comfortable stay.

    Travel Month: Sep 2024

    Room: Deluxe

    1.0

    Safety concerning activities at the property .

    family

    Despite having made the payment , I was asked to pay again in cash upon arrival. Additionally, the hotel lacked basic amenities. Upon arrival, I requested a towel, only to be told they were unavailable. I also inquired about soap and a toothbrush but was informed that they don’t provide any complementary items. Furthermore, I noticed concerning activity the next morning with individuals arriving with covered faces, indicating possible unsavory activities. This made it clear that the hotel is not family-friendly and poses safety concerns, especially for women. Given these issues, I cannot recommend this hotel to anyone, particularly families traveling from afar.

    Travel Month: Sep 2024

    Room: Deluxe

    5.0

    Comfortable beds

    gaurav.business

    The beds were very comfortable, and the cleanliness maintained by housekeeping was excellent.

    Travel Month: Aug 2024

    Room: Deluxe

    5.0

    Great hospitality

    ashwin k.business

    The hospitality was warm and welcoming, ensuring a wonderful stay.

    Travel Month: Aug 2024

    Room: Deluxe

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