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Review Of Townhouse OAK Utsav Residency0123401234

Murai Mohalla, Indore | 2.2 km drive to Chhappan Dukan

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    346 Ratings, 171 Reviews

    excellent
    22%
    very good
    16%
    average
    17%
    poor
    18%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 3
    • 3
    • 1
    • 5
    • 2
    • 1
    • 5
    • 2

    Rating Categories

    • Location3.4
    • Cleanliness2.8
    • Room4.0
    • Food2.9
    • Value For Money2.9
    • Facilities2.8
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the cooperative staff and the property's prime location near the railway station, making it convenient for travelers. However, many reviews highlight serious cleaning issues, including dirty rooms, bad odors, and pest problems. The amenities are often deemed inadequate, with broken facilities and unclean bathrooms frequently mentioned. Overall, while the staff's politeness is noted, the property struggles with cleanliness and maintenance.

    Sort by:

    Positive first
    1.0

    Good only staff good behaviour but room condition is very very bad

    gagan v.business

    I couldn't sleep the whole night because of the bedbugs. It was a huge problem. The behavior of the staff was good, but the condition of the room was not appreciated.

    Travel Month: Aug 2025

    Room: Classic

    1.0

    Terrible Stay

    gagan k.business

    This is the worst hotel of my life. Dirty, damp, bad smell, broken bed, hard mattress. The worst thing was that there were bedbugs. I have made a video. Please tell me how to upload it. The day I stayed, after seeing all this, I left the hotel immediately. Not only this room, all the rooms are in the same condition.

    Travel Month: Jun 2025

    Room: Classic

    1.0

    bad experience..

    sanchit.couple

    The room was not at all like the photos of the hotel shown on the app. The room was very dirty and the bathroom was not clean and no hygiene was maintained. the room condition is very bad.

    Travel Month: Apr 2025

    Room: Classic

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    2.0

    Poor Stay

    hitendra s.solo

    The best part of this hotel is its location. The rooms were stinking badly. There was a hot water rod kept in the room to get hot water by the guest itself. On top of that I ordered food from Domino's but hotel staff denied stating that outside food is not allowed. Strange, first you build yourself as a hotel who can deny that. Improve your product and services. No towels & amenities in room.Not good at all. Attaching some pics for reference.

    Travel Month: Jan 2025

    Room: Classic

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    2.0

    Poor Stay

    hitendra s.

    The best part of this hotel is its location. The rooms were stinking badly. There was a hot water rod kept in the room to get hot water by the guest itself. On top of that i ordered food from domino's but hotel staff denied stating that outside food is not allowed. Strange, first you build yourself as a hotel who can deny that. Improve your product and services. No towels & amenities in room. Not good at all. Attaching some pics for reference.

    Travel Month: Jan 2025

    Room: Classic

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    5.0

    Excellent Stay

    sabir k.couple

    Bahut achcha experience raha hotel bahut clean tha safai bhi theek thi pani ka intazam bhi bahut achcha tha. Bilkul bhi pareshani nahi hui

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Classic

    1.0

    Worst experience i experienced

    akhalesh c.solo

    Smell is coming from bathroom and no water was there in toilet the hotel ac is also not working properly

    Travel Month: Sep 2024

    Room: Classic

    3.0

    Average

    bhup.loyalty-iconcouple

    Toilet was not cleaned, tea served cold and tasteless. Switches of fan and light broken. The person who is on duty was cooperative.

    Travel Month: Aug 2024

    Room: Classic

    3.0

    Average Stay

    ankit.couple

    Average room and facilities ok only ok water leakage issue not room cleaning and smelling badly overall rate is good 1100

    Travel Month: Aug 2024

    Room: Classic

    1.0

    Terrible Stay

    umesh p.

    Horrible hotel, no warm water for bathing, fungus in the walls of rhea bathroom. They do not have any way to communicate with them. For water food etc. Only the reception counter is nice as shown

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Classic

    1.0

    We don't like that hotel

    yash p.group

    Worst hotel in indore, no facility, room service is not good, waste of money, location is best but hotel is not good as per that location

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Classic

    • user photos
    2.0

    Cleaning and maintenance issues

    rahul p.business

    Cleaning issue broken furniture very bad experience with this hotel not recommended for staying. Food quality not maintained

    Travel Month: Jul 2024

    Room: Classic

    1.0

    Terrible Stay

    manoj c.family

    not satisfied with room and hotel staff services and cheat with the customer.

    Travel Month: Jul 2024

    Room: Classic

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    5.0

    Absolutely wonderful

    deepak g.business

    The hotel's warmth and coziness were amazing. They pay attention to every detail for a delightful stay.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Excellent Stay

    yuvraj s.business

    Very nice location at mid of city and good food at affordable rates and good sevices.

    Travel Month: Jul 2024

    Room: Classic

    • user photos
    2.0

    Bed sheet and pillows are unhygienic

    mohit s.business

    Price is too much as per property, lift didn’t work, other facilities are good but bed sheet and blankets are unhygienic

    Travel Month: Jun 2024

    Room: Classic

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    1.0

    don’t visit this hotel ever again

    aniket p.family

    The worst hotel till date i have visted ….u can get many affordable hotel in this hotel range…better u don’t waste ur money in this hotel

    Travel Month: Jun 2024

    Room: Classic

    3.0

    Good

    yuvraj s.business

    Location is excellent and food is good need some modification in room services

    Travel Month: Jun 2024

    Room: Classic

    2.0

    Worst experience

    vinay j.couple

    It was worst experience for me. Room not proper cleaned and no hygiene. There was cockroach and bedbugs in the room. There was no positive vibes. I forget to check the room before booking.

    Travel Month: Jun 2024

    Room: Classic

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    1.0

    Terrible Stay

    chetan.family

    Very bad experience room is not cleaned not as shown in images water coming from roof very bad staf is also not supportive overall all worst experience

    Travel Month: Jun 2024

    Room: Classic

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