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Indore, Indore
53 Ratings, 26 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property features a mix of experiences from guests. Many appreciated the cleanliness and friendliness of the staff, noting good food quality. However, some faced issues with rude reception, extra charges, and cleanliness standards not being met, including reports of insects and dirty bedsheets. While some guests found the location convenient and close to transport, others were frustrated with the far-off site and poor facilities. Overall, a blend of comfort and service challenges stood out.
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Terrible Stay
There was no water available in the washroom, no electricity. The staff was not helpful and kept delaying each chore. The rooms were not bright enough and everything was dirty.
Room: Classic
hotel reviews
stay was very nice and the hotel was neat and tidy . services were on the time. the staff was also very cooperative.
Room: Classic
Good stay
We enjoyed out stay, the staff was good and comfortable. Friendly staff and atmosphere clean property
Room: Classic
Townhouse Lords Regency has replied on Wed May 31 16:23:17 IST 2023
Hey, Guest! Thanks for making our day by your charming words. Glad you liked our services. Regards, Divya
Terrible Stay
Hotel denied for accommodation. They can provide at very high price. Managed by nonsense team. No any manners to deal the guest.
Room: Classic
Terrible Stay
When i went to hotel for check-in so the reception person ask me to pay 200 extra but i already booked my hotel through mmt so why should i pay 200- and behaviour of receptionist was so rude he told me that if it’s show 500 rupees on make my trip so should i provide the room for rupees 500- that’s was so rude and experience was horrible. No thanks
Room: Classic
Average. Not worth a while
Room space is very less compared to photograph given. Geyser was not working for the rooms. Cleanliness was not upto the marks.
Room: Classic (2X)
Very good at this price
coupleBest stay.
Room: Classic (2X)
Townhouse Lords Regency has replied on Mon Aug 30 12:03:29 IST 2021
Hi, ankush porwal. Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, rishabh
Superb hotel in indore
The hotel is very clean and sanitised and the staff are very friendly
Room: Classic (2X)
Townhouse Lords Regency has replied on Mon Aug 16 08:08:18 IST 2021
Hey, tarun reddy! your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love and make your experience nothing less than perfect to your next visit with us. Have a pleasant day ahead ) regards, navneet
Nice
Nice food and variety and quality
Nice stay, good food quality,
Room: Classic (2X)
Townhouse Lords Regency has replied on Wed Feb 03 22:31:13 IST 2021
Heartfelt gratitude for sharing this, sachin raghuwanshi! this is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, james!
Location
Out of the city & food quality good and service also good
Hotel staff denies to bring the food outside
Room: Classic (2X)
Townhouse Lords Regency has replied on Wed Jan 27 15:00:14 IST 2021
Hey, shubham khateek! our team is thrilled to have such great feedback from you. Thank you for making our day. Regards, james!
Good
Good hotel. Far from city. No water as complimentary
Room: Classic (2X)
Townhouse Lords Regency has replied on Thu Dec 10 08:55:00 IST 2020
Hey kunal gala, thank you so much for acknowledging our efforts and rating us positively. We shall never stop to put in our consistent efforts to retain the smile on your face forever. Regards, vishal
Light issue
Light issue
Room: Classic (2X)
Townhouse Lords Regency has replied on Thu Oct 22 01:00:16 IST 2020
Hey amit rajendra singh chouh, thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, james!
Clean bed with clean washrooms
Room and bedsheets are very clean but space in the room is too less.
Room: Classic (2X)
Townhouse Lords Regency has replied on Fri Feb 28 08:32:13 IST 2020
Heartfelt gratitude for sharing this, Pratyush Shrivastava! This brings more responsibilities on our shoulders to ensure your future visit is nothing less than amazing. Keep this love coming and we look forward to be your host soon:) Regards, Sagar.
Poor facility
Cockroaches found in room and wash room bed-sheet was dirty.
Room: Classic (2X)
Townhouse Lords Regency has replied on Thu Nov 14 21:19:39 IST 2019
Hi Raginiverma, sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Rachit!
Average stay
The stay was average, terrible cleanliness condition, variety of breakfast not available.
Room: Classic (2X)
Townhouse Lords Regency has replied on Wed Nov 06 16:34:52 IST 2019
Hi Souptik, thank you so much for the positive rating. We've duly noted your feedback and ensure a comfortable and relaxing stay in the future. Regards, Mahesh!
Terrible Stay
It is very bad hotel I ever seen not maintain properly food is worst and not providing facilities
Room: Classic (2X)
Townhouse Lords Regency has replied on Sun Oct 27 15:03:36 IST 2019
Hey Madhukar, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Shreya!
Don't go according to the photos posted in the website
The location was wrong, in-room the lot of insects lying down on the floor, the washroom was less specious, and the telephone was also not working, the lift was not working overall it was a bad experience.
Room: Classic (2X)
Townhouse Lords Regency has replied on Sun Oct 27 15:01:44 IST 2019
Hi Rishabh, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Pallavi!
Average hotel to stay
Ac is too noisy and water leakage from ac in the room. Too much power fluctuations. It was an average stay
Room: Classic (2X)
Townhouse Lords Regency has replied on Tue Oct 22 21:56:15 IST 2019
Never meant to disappoint you, Naveen! We'll deep dive into this issue and will put in our best efforts to serve you better. Regards, Amit.
The good experience and area of improvement
businessThe room was clean and spacious. The bed was comfortable. But kitchen services were not up to the mark. Dealy in food and tea delivery to the room.
Room: Classic (2X)
Townhouse Lords Regency has replied on Tue Oct 15 07:31:02 IST 2019
Hi, Devrit Vyas! We're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further. Regards, Rachit
Good Stay
Good to stay but the cost of food is too high.
Room: Classic (2X)
Townhouse Lords Regency has replied on Thu Sep 26 18:42:21 IST 2019
Thank you for your sweet words, Achuit! We hope to give you a consistent service every time. Regards, Rachit
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