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Vijay Nagar, Indore
281 Ratings, 86 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property stands out for its spacious, clean rooms and friendly, cooperative staff. Guests appreciate the excellent food quality, especially the brunch, and the convenient location near cafes and restaurants. While some have mentioned minor issues with breakfast timing and room service, the overall vibe is positive, making it a great place for a comfortable stay in Indore.
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if you do not have any option then only go for this otherwise there are m
Rooms are not in good condition, Receptionist is not professional at all all the time busy in his mobile
Room: Benchmark Executive
nice experience
The experience was to good and the housekeeping staff was also so nice as well as the reception desk was also so helpful
Room: Benchmark Deluxe
Terrible Stay
as I have request for date modification request through MMT on call. and got the confirmation mail for change in date. but at the time on checkin we refused for checkin as hotel donot got any confirmation and all rooms were sold out. we have to manuallly book other hotel room on the spot. as we are refused for checkin at Hotel.
Room: Benchmark Premium
Excellent Stay
My experience at this hotel was truly exceptional. From the moment I checked in, the staff made me feel valued and comfortable. The room was spacious, clean, and beautifully maintained with all the necessary amenities.
Room: Benchmark Deluxe
Recommended
The property was good and clear and the staff was super cooperative. Initially faced a bit issue but all those were resolved in less than 30 minutes
Room: Benchmark Deluxe
Average Stay
Room was good but i have booked a room with breakfast but on 7th October i am waiting for breakfast but didn't get it i have called 2 time to the reception for breakfast they just saying that we are preparing i have got my breakfast at 12:15pm And the breakfast was just a one poha and plain bread pieces 4 for two peoples in a room they ask me for extra pay for late check out because i got my breakfast at 12:15 how can i check out at 12 pm so i take 2 hours for checkout so that i will take a shower and get ready but they charge me a 600 rupees for late check out still of his mistake to provide breakfast on time Very pathetic room service and hotel service
Room: Benchmark Premium
Hotel Benchmark Premier
Dear Mr. Manish Ahirwar, Thank you for your feedback. We would like to clarify that the information mentioned in your review is incorrect. Breakfast at our property is served in the café area as per our standard policy, and it was provided to you within the scheduled breakfast timings. It was not delayed or served in the room as stated. Furthermore, our official check-out time is between 10:30 AM to 11:00 AM. You had personally requested a late check-out, which is a chargeable service according to hotel policy. The late check-out fee of ₹600 was applied accordingly, as the extended stay was not due to any service delay from our side. We take all guest feedback seriously but also wish to ensure that accurate information is shared publicly. Our team remains committed to maintaining transparency and delivering a comfortable experience to all our guests.
Serivce and quality
Its not that good quality is degraded service is poor They do not have any person to manage the things Check in time is approx 30 min
Room: Benchmark Deluxe
Best on and budget and location. property is neat, clean and amb
Location is convenient and food is awesome. specially brunch and Irani maska paav must try
Room: Benchmark Premium
affordable and standard hotel
Clean, spacious rooms with all facilities. polite and helpful staffs. pleasant stay. Will visit again when I will be in Indore
Room: Benchmark Deluxe
Hotel Benchmark Premier has replied on Sat Oct 04 14:40:58 IST 2025
Dear Valued Guest, Thank you for your kind review. We’re glad you enjoyed the clean, spacious rooms and found our staff helpful. We look forward to welcoming you again on your next visit to Indore. Best regards, Hotel Benchmark Premier Management
very good sevice please stay this hotel so good and very loving pepole so c
very good service and quality so good 🥰☺️ and room so comfortable and nice partydecoration availabe
Room: Benchmark Premium
Hotel Benchmark Premier has replied on Sat Oct 04 14:41:34 IST 2025
Dear Valued Guest, Thank you for your positive feedback. We're happy to hear you enjoyed our service, room comfort, and party decoration. We look forward to welcoming you again. Best regards, Hotel Benchmark Premier Management
Excellent Stay
Lovely experience, nice stay, service was also good
Room: Benchmark Premium
Hotel Benchmark Premier has replied on Sat Oct 04 14:42:17 IST 2025
Dear Valued Guest, Thank you for your feedback. We’re glad you had a lovely experience and enjoyed your stay with us. We look forward to your next visit. Best regards, Hotel Benchmark Premier Management
Good Stay
Food quality is amazing we are stay there 2 days food is on affordable price nd rooms is good.
Room: Benchmark Deluxe
Hotel Benchmark Premier has replied on Tue Sep 30 17:24:27 IST 2025
Dear Valued Guest, Thank you for your kind words. We’re glad you enjoyed the food quality, affordable pricing, and comfortable rooms during your stay. We look forward to hosting you again soon. Best Regards, Hotel Benchmark Premier Management
Good Stay
Good property in vijay Nagar indore then also cooperative
Room: Benchmark Deluxe
Hotel Benchmark Premier has replied on Tue Sep 30 17:24:56 IST 2025
Dear Valued Guest, Thank you for appreciating our property and cooperative service. We’re delighted you had a pleasant experience at our Vijay Nagar location and look forward to welcoming you back soon. Best Regards, Hotel Benchmark Premier Management
hotel denied check in
I had booked a hotel in Indore ,Hotel Benchmark Premium My booking was confirmed, but when I arrived at the hotel to check in, the staff denied me entry, saying that the hotel was fully booked. I was surprised and asked how my booking was confirmed if there were no rooms available. Later, informed me that the AC in the room was not working, but this was never communicated to me in advance. Because of this, I had a very bad experience with both the hotel . I was left stressed and helpless late at night. I had no choice but to book another hotel at the last moment and had to pay extra money for it.
Room: Benchmark Executive
Hotel Benchmark Premier has replied on Tue Sep 30 17:26:14 IST 2025
Dear Valued Guest, We sincerely apologize for the inconvenience you faced during your recent visit. We deeply regret the miscommunication regarding your confirmed booking and the discomfort caused due to room unavailability and AC issues. This is not the level of service we strive to provide, and we understand the stress this must have caused, especially at a late hour. Your feedback is very important to us, and we will take immediate steps to ensure such situations do not occur again. We truly hope you will give us another chance to serve you better in the future. Best Regards, Hotel Benchmark Premier Management
Poor Stay
Though location is good bu there are few concerns which must be reslovwd by hotel. WiFi was not working, water clogged in washroom, daily room cleaning was not done.room floor was not properly clean. The only good thing for me was hotels location.
Room: Benchmark Deluxe
Hotel Benchmark Premier has replied on Tue Sep 30 17:29:35 IST 2025
Dear Valued Guest, Thank you for sharing your feedback. While we’re glad you appreciated our convenient location, we sincerely regret the issues you faced with WiFi, cleanliness, and maintenance during your stay. Your concerns have been noted, and our team is working to address them promptly to improve our guest experience. We hope you will give us another opportunity to serve you better. Best Regards, Hotel Benchmark Premier Management
Excellent Stay
room was good. proper amenities provided by hotel.room service was quick and taste was good.overall 4.8/5
Room: Benchmark Executive
Hotel Benchmark Premier has replied on Tue Sep 30 17:30:12 IST 2025
Dear Valued Guest, Thank you for your wonderful feedback and rating. We’re delighted you enjoyed the room, amenities, quick service, and food taste. We look forward to welcoming you again for another great stay. Best Regards, Hotel Benchmark Premier Management
great experience
Great location and periphery with a very lively surroundings. Many cafes and restaurants at walking distance to hang out with friends and family. Staff is also helpful and co-operative. Clean and decent place to stay.
Room: Benchmark Executive
Hotel Benchmark Premier has replied on Tue Sep 30 17:30:45 IST 2025
Dear Valued Guest, Thank you for your kind words. We’re glad you enjoyed our lively location, nearby cafes, clean property, and the helpful service of our staff. We look forward to welcoming you again soon. Best Regards, Hotel Benchmark Premier Management
Terrible Stay
AC are not working from 2 days
Room: Benchmark Suite
Hotel Benchmark Premier has replied on Tue Sep 30 17:31:22 IST 2025
Dear Valued Guest, We sincerely apologize for the inconvenience caused due to the AC not functioning during your stay. Our team is actively working to resolve this issue at the earliest. We truly regret the discomfort and appreciate your patience and understanding. Best Regards, Hotel Benchmark Premier Management
Poor Stay
T.V was not working No room service for food. Food was too costly. Rooms were not comfortable.
Room: Benchmark Executive
Hotel Benchmark Premier has replied on Tue Sep 30 17:33:09 IST 2025
Dear Valued Guest, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding the TV, room service, food pricing, and room comfort is noted, and we will take immediate steps to improve these areas. We regret that your experience did not meet expectations and hope to have the opportunity to serve you better in the future. Best Regards, Hotel Benchmark Premier Management
Great Property
"Had a wonderful stay! The staff were friendly, rooms were clean and comfortable, and the facilities were excellent. Highly recommend for a relaxing and enjoyable experience!"
Room: PLAY DELUXE
Hotel Benchmark Premier has replied on Tue Sep 30 17:33:43 IST 2025
Dear Valued Guest, Thank you for your wonderful feedback. We’re delighted you enjoyed our friendly staff, clean rooms, and excellent facilities. Your recommendation means a lot, and we look forward to welcoming you again for another relaxing stay. Best Regards, Hotel Benchmark Premier Management
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