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Review Of Via Golden Villa0123401234

Vijay Nagar, Indore

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.0
    Good

    41 Ratings, 16 Reviews

    excellent
    24%
    very good
    20%
    average
    17%
    poor
    5%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 1
    • 1
    • 1
    • 1
    • 4
    • 3
    • 1
    • 1

    Rating Categories

    • Location2.2
    • Cleanliness1.7
    • Food1.7
    • Value For Money1.5
    • Facilities1.3

    Sort by:

    Positive first
    4.0

    Good Stay

    ravisunder m.solo

    Did not received any of the invoice of stay from August 8 to September 17th

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Room

    Via Golden Villa

    Thank you for your valuable rating! If you have any feedback or suggestions, please write to us so that the service can be improved. We would love to hear from you!

    1.0

    Very Shit hotel ..Not recommended ever ......c

    shubham j.family

    NOT EVEN WORTH HALF A STAR! This place being listed as a 3-star hotel is the biggest joke I’ve ever seen. If there were negative stars, this “hotel” would deserve them all. From the moment I arrived, it was a nightmare: Cleanliness T. Rooms were filthy, bedding looked used, and the bathroom was beyond unhygienic. ServiceThe staff had zero professionalism or courtesy, as if guests are a burden. . Whatever was promised online simply didn’t exist. Forget basic facilities—getting drinking water felt like a battle. MakeMyTrip seriously needs to re-check how this property even qualifies to be on their platform, let alone listed as 3 stars. Staying here was not just disappointing—it was infuriating. I wouldn’t recommend this place to my worst enemy. Avoid this hotel at all costs. Spend your money anywhere else, and thank yourself later. Further rooms are filled with cigarette smoke, I think MMT also support this hotel and mmt also ask for proof and not rely on customers. How can anyone give proof of smelll???????

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    Via Golden Villa has replied on Mon Sep 01 13:23:04 IST 2025

    We sincerely regret the distressing experience you had. Guest comfort, hygiene, and service are our top priorities, and it’s disappointing to learn we fell short on multiple aspects during your stay. Please be assured that your detailed feedback regarding cleanliness, amenities, staff behavior, and room environment has been taken very seriously and shared with the concerned team for strict corrective measures. We also understand your concern regarding proof for issues like odor, and we will work towards ensuring a more guest-friendly resolution process. We apologize for the inconvenience caused and assure you such lapses will not be repeated.

    3.0

    honest re

    jigyasa k.solo

    it was okish experience, amenities they provide somewhat half damaged and staff is also somewhat weird

    Travel Month: Jul 2025

    Room: Deluxe Room

    Via Golden Villa

    Dear Guest, We’re truly sorry your experience did not meet expectations. Your feedback is important and will help us improve. Please reach out to FabHotels Customer Support for further assistance.

    1.0

    Terrible Stay

    tanay d.solo

    The Room was not Clean very Dirty the resection guy was very Lazy and not understanding any thing. they are treating not like a Guest with Costumer they taking everything for gratinated.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    Via Golden Villa has replied on Tue Sep 09 16:27:50 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    TERRIFIC EXPERIENCE

    amandeep s.solo

    low maintenance property and dirty room & no proper service available , In the room there is a lot of dust in the bed and dirty bedsheets. even the bathroom is not clean .

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    Via Golden Villa has replied on Wed Apr 30 11:25:36 IST 2025

    We’re sorry to hear about your disappointing experience. Your feedback about cleanliness, room condition, and lack of proper service has been noted and shared with the concerned team to ensure corrective action is taken at the earliest.

    1.0

    Terrible Stay

    abhishek y.

    Hotel rooms are too shabby, the receptionist thinks he is doing favour on customer. No breakfast was served. Towel was smelling and not even provided with shampoo. Overall very bad experience.

    Travel Month: Apr 2025

    Room: Deluxe Room

    Via Golden Villa has replied on Sat Apr 12 12:56:20 IST 2025

    We're truly sorry to hear about your disappointing experience. Your feedback regarding the room condition, staff behavior, and missing amenities is concerning and not reflective of our standards. We’ve highlighted these issues to the concerned team for immediate improvement. We sincerely regret the inconvenience caused and hope you’ll give us another chance to serve you better in the future.

    1.0

    Terrible Stay

    avdhesh s.

    Dear Sir, As per my discussion with MakeMyTrip customer care, I had informed them that I reached the hotel early in the morning at around 5:30 AM. However, despite reaching the premises by 6:20 AM, I was left waiting at the gate for nearly 50 minutes, repeatedly calling and shouting for someone to open it. Unfortunately, no one responded to my calls. I then contacted Fab Hotels' customer care, and they also attempted to reach the hotel for approximately 25 minutes. During this time, my call was placed on hold for 20–25 minutes. In the end, I had no other option but to proceed with my stay despite this highly unprofessional behavior, as I was exhausted from my journey. Additionally, I had paid extra for breakfast, but the hotel neither asked me about it nor served it to me. I request you to look into this matter and take necessary action. Regards,

    Travel Month: Apr 2025

    Room: Deluxe Room

    Via Golden Villa has replied on Wed Apr 09 15:34:14 IST 2025

    We sincerely apologize for the inconvenience you faced during your recent stay. The delay in check-in and lack of response at the property is unacceptable and does not reflect our service standards. We also regret the breakfast was not provided despite it being part of your booking. Please be assured that this matter is being taken seriously. We are addressing the concerns raised with the hotel team and will take appropriate action to ensure such lapses do not recur.

    1.0

    Terrible Stay

    vikram m.family with 2 kids

    Hotel was terrible, dirty, pathetic amenities. No hot water in bathroom, looks like not safe for family. Room taken with breakfast but no proper breakfast and no tea served. should cancel the agreement.

    Travel Month: Mar 2025

    Room: Deluxe Room

    Via Golden Villa has replied on Tue Sep 09 16:27:53 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    3.0

    Average Stay

    baskar r.couple

    Property location is good. Except that everything is worest. No heater. They give immersion rod to boil the water. They purchased BF from outside,which is chill

    Travel Month: Dec 2024

    Room: Deluxe Room

    Via Golden Villa has replied on Tue Sep 09 16:28:15 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    worst experience of my life, bedbugs in the room, i have rashes in my skin

    solo

    They have bedbugs in the bes please be careful, rooms are dirty and nothing is clean at the property, people are unprofessional

    Travel Month: Oct 2024

    Room: Deluxe Room

    • user photos
    • user photos

    Via Golden Villa has replied on Tue Sep 09 16:28:00 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Terrible Stay

    abhyash.

    The stay was horrible. No amenities, no breakfast, no service, room was dirty. I don't have images as i hv left the hotel in a day

    Travel Month: Sep 2024

    Room: Deluxe Room

    Via Golden Villa has replied on Tue Sep 09 16:28:04 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    5.0

    Excellent Stay

    pradeep k.

    very nice & well maintained rooms ,clean and atmosphere very good 👍👍👍 overall pocket friendly and budget

    Travel Month: Aug 2024

    Room: Deluxe Room

    Via Golden Villa has replied on Tue Sep 09 16:28:27 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    4.0

    Good Stay

    pardeep k.

    Really impressed with the facility, 😄 😄😄 Thanks you so much

    Travel Month: Jun 2024

    Room: Deluxe Room

    Via Golden Villa has replied on Thu Jun 20 02:31:00 IST 2024

    Hi Pardeep, we are thrilled to hear that you had a great stay and enjoyed our facilities. Your kind words mean a lot to us. We are delighted to have provided you with a pleasant experience. 😄 Looking forward to hosting you again soon! Best Regards, FabHotels

    1.0

    Terrible Stay

    vardhan m.

    Very bad arrangements. Door is broken. Not suitable for family members. 1 - terrible

    Travel Month: Jun 2024

    Room: Deluxe Room

    Via Golden Villa has replied on Wed Jun 12 20:09:01 IST 2024

    Hi Vardhan, we appreciate your feedback and apologize for any inconvenience caused during your stay. Your insights are valuable to us. Please provide more details about your experience for us to improve. Best Regards, FabHotels

    4.0

    Nice Hotel

    ajaykumar.solo

    good staying at this place good room good Ac good Fan The wash room was not up to mark.

    Travel Month: May 2024

    Room: Deluxe Room

    Via Golden Villa has replied on Sun May 19 11:37:00 IST 2024

    Hi AjayKumar, thank you for sharing your experience. We appreciate your kind words about the room amenities. Rest assured, we will promptly address the washroom concern. Looking forward to your next visit! Best Regards, FabHotels

    3.0

    Average stay

    viswanathan v.loyalty-iconfamily

    The hotel rooms are not clean and not even checked if all the lights and other items are working or not. No water heater in the room there is no lift and its more congested. The hotel staff are not having much knowledge.

    Travel Month: Apr 2023

    Room: Deluxe Room

    Via Golden Villa has replied on Tue Sep 09 16:28:09 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

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