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Review Of The Xanadu, Coonoor

Yedapalli, Coonoor | 8.4 km from city centre

    User Rating & Reviews

    4.3
    Excellent

    29 Ratings

    The ratings and reviews for this property are sourced from publicly available third-party sources. Please conduct your own due diligence before making any decisions based on them.

    Rating Categories

    • Location4.5
    • Cleanliness4.5
    • Facilities4.3
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    Reviews Summary

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    Location of Xanadu property in Coonoor is breathtaking with a view of the misty hills and sunrise over the mountains. The Staff is hospitable, friendly, and eager to help. The manager, Bishnu, is super attentive and ensures a comfortable stay. The Food & Dining is delicious, home-made, and customized as per preference. The Room is spacious, clean, and offers a great view. However, some guests found the bathroom small and poorly ventilated. The property is a must-visit for a wonderful experience surrounded by nature.

    • Location

      The location of the property was the highlight for many guests. The view of the Nilgiris from the property was breathtaking and serene. Guests loved the peaceful and quiet neighborhood. The property was situated on a cliff which provided a stunning view of the sunrise and the clouds drifting through the mountains. The location was perfect for those who wanted to be surrounded by nature and enjoy the beauty of the hills.

    • Staff

      The staff at the property was friendly, hospitable, and accommodating. Guests appreciated the attentiveness of the manager and the helpfulness of the staff. However, some guests felt that the staff could use some training in hospitality to anticipate the needs of their guests and maintain high-quality service.

    • Food & Dining

      The food served at the property was delicious and customized as per the guest's preference. Guests loved the exceptional culinary skills of the chef and appreciated the home-made food. However, some guests felt that the meals were overpriced.

    • Room

      The rooms at the property were spacious, clean, and had a great view. Guests appreciated the comfortable and cozy rooms. However, some guests felt that the room charges were expensive for the services offered.

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