The property is really great, and the rooms are good as well. The food is tasty and reasonably priced. However, i was disappointed with the behavior of the staff. We were warned about additional charges for damages as soon as we entered the reception and hadn’t even checked in yet. We wanted to order food, so we called the reception and were told they would call back but never did. Later, when we called back to check if we could order, they informed us that the kitchen was closing soon, so we had to place our order immediately. Since their rules stated that swiggy and zomato orders were allowed, we decided to order from swiggy. When we asked the staff to send some plates and spoons to the room, we were questioned about why we needed them, even though their rules explicitly allow external food orders. Additionally, although there were no rules about visitors mentioned when booking, we were later told no visitors would be allowed, and they stopped our guests even when we informed them they were just there for a birthday event and guaranteed they would leave within an hour.