Review Of The Star Hotel Panvel

The Cleanliness of the property is a major concern as per the reviews. Cockroaches, unclean toilets, and stained linens were reported. However, some guests found the Room size to be good and ambiance beautiful. Basic amenities like tea/coffee and a kitchen were missing. The Staff was polite and helpful, with some staff members being specifically mentioned for their cordial behavior. The property's location is convenient, with nearby food joints and parking space available.

• Cleanliness

  Multiple reviews mentioned that the property was not clean. Cockroaches were found in the room, toilets were not clean, and used soaps were lying in the bathroom. Bedsheets had stains and hair on them, and pillow covers had bloodstains. Some guests also found cobwebs hanging in the room. Overall, the cleanliness of the property was a major concern for guests.

• Staff

  Several guests appreciated the staff of the property. They found the staff to be polite, helpful, and cordial. Some staff members were mentioned by name and were appreciated for their service. However, there were also a few negative reviews about the staff, where guests found them unresponsive and unhelpful.

• Room

  Guests found the rooms to be spacious and with a beautiful ambiance. However, there were also several complaints about the room. Bedsheets were torn and had stains and hair on them. The mattress was stiff, and the bed was rock hard. Some guests also found the lighting to be inadequate.