I stayed in the hotel for a day with my mother for medical treatment, the bed and other things were good, but in the morning, when it was a rainy day, we needed hot water for bathing, so they said the solar heater is broken, you will not get water, I requested them to bring me a bucket of water from outside, but they could not provide it, we also left the hotel without bathing.
Hotel Veer Residency has replied on Sun Aug 03 11:45:54 IST 2025
Dear Yatin Patil ji ,
Thank you very much for your feedback. We are truly sorry for the inconvenience caused due to the unavailability of hot water during your stay, especially when you were here for your mother's medical treatment. Unfortunately, due to the rainy weather, our solar heater was temporarily out of service, and we regret that we could not provide hot water as requested.
Please accept our sincerest apologies for the discomfort you faced. Your feedback has been shared with our management team, and we are taking immediate steps to ensure such issues do not happen again in the future. We truly hope you will give us another opportunity to serve you better on your next visit.
Thank you,
Hotel Veer Residency Team