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Review Of Hotel Sai Samrat Inn

Palidevad, Panvel | 9 minutes walk to NMMT Bus Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    69 Ratings, 37 Reviews

    excellent
    14%
    very good
    23%
    average
    30%
    poor
    13%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 4
    • 3
    • 3
    • 4
    • 1
    • 4
    • 4
    • 2

    Rating Categories

    • Location3.3
    • Cleanliness2.4
    • Room2.6
    • Value For Money3.0
    • Facilities2.8
    • Hospitality4.0
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    Review Summary

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    The property has a great location near Panvel Railway Station, making it easy to find, and guests appreciate the cooperative staff who are friendly and helpful. Rooms are spacious and fairly budget-friendly, but many reviews highlight issues with cleanliness, such as dirty bed linens, unkempt washrooms, and the presence of mosquitoes. While some guests had a decent stay, the property requires better maintenance and hygiene.

    Sort by:

    Positive first
    2.0

    BAD EXPERIENCE DIRTY HOTE

    jayanta b.business

    very odd location, Bed sheet pillow very dirty, toilet water is not coming in tap very bad experience

    Travel Month: Sep 2025

    Room: AC room

    • user photos
    3.0

    Average Stay

    deepak m.

    Room was dirty. No water supply in basin. Washroom not clean.

    Travel Month: Mar 2020

    Room: Non AC Room

    Hotel Sai Samrat Inn has replied on Sun Aug 03 12:48:19 IST 2025

    Dear Deepak Mishra, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding the room cleanliness and water supply has been taken seriously, and we are working with our housekeeping and maintenance teams to ensure such issues do not occur again. We truly value your feedback and hope to have the opportunity to serve you better in the future. Warm regards, Hotel Sai Samrat inn Team

    1.0

    Lot of mosquitoes

    santosh r.family

    Lack cleanliness, has spider web, cockroach and lot of mosquito's.

    Travel Month: Feb 2020

    Room: Non AC Room

    Hotel Sai Samrat Inn has replied on Sun Aug 03 12:53:53 IST 2025

    Dear Santosh Rai, Thank you for bringing these concerns to our attention. We’re truly sorry to hear about the issues you faced regarding cleanliness, pest control, and overall comfort. This is not the experience we aim to provide. Please be assured that we have taken immediate steps to address pest control and enhance room hygiene. We appreciate your feedback and hope to regain your trust on your next visit. Warm regards, Hotel Sai Samrat Inn Team

    4.0

    Wash room should be more clean

    srinivasan b.solo

    Nice Hotel. Cheap and good service

    Travel Month: Dec 2019

    Room: AC room

    Hotel Sai Samrat Inn has replied on Sun Aug 03 12:58:05 IST 2025

    Dear ,Srinivasan Boopalan, Thank you so much for your kind words! We're glad to know you enjoyed your stay and appreciated our service and pricing. Your satisfaction means a lot to us, and we look forward to welcoming you again soon. Warm regards, Hotel Sai Samrat Inn Team

    4.0

    Food and service are good

    srinivasan b.solo

    Staffs should be somewhat professional. I gave key to clean the room. Later receptionist says we wont allow our people in a closed rooms. Room was cleaned after that.

    Travel Month: Dec 2019

    Room: AC room

    • user photos
    • user photos
    • user photos

    Hotel Sai Samrat Inn has replied on Sun Aug 03 12:59:16 IST 2025

    Dear ,Srinivasan Boopalan, Thank you so much for your kind words! We're glad to know you enjoyed your stay and appreciated our service and pricing. Your satisfaction means a lot to us, and we look forward to welcoming you again soon. Warm regards, Hotel Sai Samrat Inn Team

    2.0

    Hotel is ok but washroom is very dirty

    ajinkya j.group

    To long from railway station and I didn't get breakfast and rooms air conditioner not working properly.

    Travel Month: Dec 2019

    Room: AC room

    3.0

    Average

    pradip p.couple

    Rooms are spacious. Staff is cooperative. But rooms are not maintained well

    Travel Month: Dec 2019

    Room: AC room

    3.0

    Food is good

    vishal s.couple

    Toilet and washroom are very dirty location, good staff is nice.

    Travel Month: Nov 2019

    Room: AC room

    3.0

    Food is good

    chhatrapal v.couple

    Toilet clean but smells badly. I need blanket or white blanket for covering my self at time of sleeping but no blanket inside room, when ask for this they give single person blanket which is not in good condition and old. In a hotel, its neccessary to give white blanket and clean. I feel bad for this. Other things are good.

    Travel Month: Nov 2019

    Room: Non AC Room

    1.0

    Terrible Stay

    krishna p.group

    Toilet and washrooms are very dirty, presence of mosquitoes disturbs me, also condition is too hot, but staff's have a better behaviour.

    Travel Month: Nov 2019

    Room: Non AC Room

    3.0

    Average Stay

    sonal.family

    Nice.

    Travel Month: Nov 2019

    Room: AC room

    5.0

    Good hotel

    aswin g.group

    Staffs are very polite and friendly. Nice and spacious room. Services good.

    Travel Month: Oct 2019 (3-Night Stay)

    Room: AC room

    • user photos
    2.0

    Poor

    vinayak j.couple

    Location good, but wash room bad condition not a close proper fan not working

    Travel Month: Oct 2019

    Room: AC room

    3.0

    Good location, nice staff but unclean room

    rajesh n.business

    Hotel is placed nearby to Panvel Railway Station and is known to all rickshaw drivers. Staff is helpful and nice. But room needs to be clean and applied room freshners. Washroom was terrible with Indian toilet and no shower.

    Travel Month: Oct 2019

    Room: AC room

    5.0

    Excellent Stay

    paresh.couple

    Nice place to stay and go with family easily accommodable.

    Travel Month: Sep 2019

    Room: Non AC Room

    3.0

    Nice

    akash k.family

    Nice place to and nice work Hotel staff and very good management

    Travel Month: Aug 2019 (6-Night Stay)

    Room: Non AC Room

    1.0

    Bad feedback

    ajay t.couple

    Room full of mosquitoes, wash room not upto mark, pillow cover dirty, stinky smell from bed sheet, and poor management.

    Travel Month: Jul 2019

    Room: Non AC Room

    3.0

    Review

    shubham.couple

    Not so clean, rooms were spacious, washrooms with hot and cold water facility. Good hotel with cheap rates.

    Travel Month: Jul 2019

    Room: Non AC Room

    5.0

    Excellent Stay

    nikhil p.group

    Good Hotel in Panvel location Good service

    Travel Month: Jul 2019

    Room: Non AC Room

    2.0

    Poor Stay

    rahul p.couple

    Hotel is good, an bathroom also good.

    Travel Month: Jun 2019

    Room: Non AC Room

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