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Review Of Payal Hotel Panvel

Panvel, Panvel | 9 minutes walk to Panvel Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    104 Ratings, 28 Reviews

    excellent
    25%
    very good
    31%
    average
    20%
    poor
    11%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 5
    • 3
    • 4
    • 3
    • 3
    • 4
    • 1
    • 4

    Rating Categories

    • Location3.5
    • Cleanliness3.1
    • Value For Money2.8
    • Food2.4
    • Facilities2.6
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Neat and clean average-sized rooms with a balcony.
    • Good location, only a 5-minute walk to Baga beach.
    • Staff behaviour is appreciated and they are supportive.
    • Breakfast facility is available, though limited menu options.
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    himanshu k.family

    Prominent location, helpful staff, good food. Rooms are also good with nice ambience

    Travel Month: Nov 2025

    Room: Standard Room

    3.0

    Average Stay

    hidayatulla s.family with 1 kid

    good location road side hotel. rooms are clean but some door knobs are not in good condition. hotel staff is cooperative.

    Travel Month: Nov 2025

    Room: Standard Room

    4.0

    Good Stay

    kaushik m.group

    Neat and clean average size room with balcony . Good location. Baga beach is about 5 minutes walk. Staff behaviour is also good. one can hire a scooty or car to enjoy. Restaurants are also near the hotel.

    Travel Month: Oct 2025

    Room: Standard Room

    1.0

    Terrible Stay

    pouman k.solo

    cleanliness was not good enough, staff needs to be trained Has a break fast facility.

    Travel Month: Sep 2025

    Room: Standard Room

    3.0

    Average Stay

    bheem m.family with 1 kid

    Not a good bathroom and cleanliness problem not good for a family stay. not recommended for family

    Travel Month: Jun 2025

    Room: Standard Room

    3.0

    Average Stay

    makemytrip c.family with 2 kids

    the hotel was well below par. the lift was not working for 1st floor , rest all floor lift was ok. I have booked the hotel 2 days prior since I checkin late , the all floor was occupied andnleft me with the 1st floor. I have to climb the staircase with my luggage as the office boy not helped me . the room curtains were also in shubby. there is no restaurant for the hotel as the inhave booked the hotel with breakfast. when I asked them they have only one fixed menu of idli sambar with tea and served in the room.

    Travel Month: May 2025

    Room: Standard Room

    4.0

    Good rooms, good service

    shubham g.family

    Service was nice and staff was well behaved and supporting in nature. Rooms were decent. Manager was really nice.

    Travel Month: May 2025

    Room: Standard Room

    • user photos
    5.0

    Excellent Stay

    ashwini.family

    The place was really pleasant and comfortable. The staff were kind and polite..overall the place was good 😊👍

    Travel Month: Jan 2025

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    rushikesh m.family

    Our recent family stay at Payal Hotel was a major disappointment. The rooms were in a deplorable state, reeking of unpleasant odors and adorned with dirty walls. The showers were non-functional, adding to the discomfort. The food served was not only unappetizing but also lacked nutritional value. The beds were smelly, and the bedsheets were unclean. To top it all off, the staff's lack of cooperation further exacerbated our negative experience. This hotel is definitely not suitable for families and we would strongly advise against it. Our stay was truly terrible.

    Travel Month: Nov 2024

    Room: Deluxe AC Room

    • user photos
    • user photos
    • user photos
    1.0

    Disappointing stay at payal hotel panvel

    rushikesh m.family

    Very bad experience! dirty rooms, poor food, non-functional showers, rude staff. Not family-friendly. Terrible stay.

    Travel Month: Nov 2024

    Room: Deluxe AC Room

    • user photos
    • user photos
    • user photos
    4.0

    Nice place to stay

    sameer s.group

    Nice place to stay, clean and neat rooms, good room service, food is excellent, i recommend to keep minimum 02 menus in breakfast.

    Travel Month: Sep 2024

    Room: Deluxe AC Room

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    avadhut k.

    Hotel is good condition but not feel safe uncomfortable feel because of sound pass one room to other room hotel staff is good behaviour.

    Travel Month: Sep 2024

    Room: Deluxe AC Room

    4.0

    Good Stay

    mujahid s.

    Stay was good and no complaints. The room given to me was neat and clean. The a/c was chilled, toilet was clean and very well function-able. Staff was good and with well behaviour

    Travel Month: Sep 2024

    Room: Deluxe AC Room

    2.0

    Poor Stay

    sachin s.

    Bad stay

    Travel Month: Jul 2024

    Room: Deluxe AC Room

    2.0

    Poor maintenance and service

    kumar s.family

    Stinking room a. C location on the head so cannot be used. Ac need to be shifted at a better place within the room no drinking water given as you checked in

    Travel Month: Feb 2024

    Room: Deluxe AC Room

    4.0

    Good Stay

    muhammed.loyalty-icon

    Actually room was good. It was clean and tidy. The staffs also behave well. But the issue is water is over heat, it made me uncomfort.

    Travel Month: Jan 2024

    Room: Deluxe AC Room

    2.0

    Could have been better stay.

    rohit p.business

    It was just okay because the hygiene is not good here. Although the staff is very friendly and cooperative.

    Travel Month: Jan 2024

    Room: Deluxe AC Room

    • user photos
    • user photos
    • user photos
    5.0

    Happy to stay.

    bhanu a.family

    Great location near panvel station and st stand. Clean room and great staff. Easy accessible rooms with lift. Clean washrooms. Good food options opposite hotel payal. In all recomended.

    Travel Month: Dec 2023

    Room: Deluxe AC Room

    5.0

    Excellent Stay

    arun n.loyalty-icon

    Rooms were clean, bathroom was cleaning, hot and cold water was available, bell boy assisted in carrying the luggage, water bottles were provided late night, overall stay the good.

    Travel Month: Dec 2023

    Room: Deluxe AC Room

    • user photos
    4.0

    Good Stay

    shreyas p.

    Hotel staff is very good & rooms are also spacious and comfortable. Location is in the city so food is also easily available.

    Travel Month: Oct 2023

    Room: Deluxe Room

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