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Review Of The Royal Casa0123401234

Pakhowal Road, Ludhiana

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.2
    Good

    88 Ratings, 23 Reviews

    excellent
    25%
    very good
    24%
    average
    16%
    poor
    16%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 2
    • 4
    • 5
    • 3
    • 5
    • 1
    • 1
    • 2

    Rating Categories

    • Location2.6
    • Food2.2
    • Value For Money2.3
    • Facilities2.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests have raised serious concerns about the property, highlighting poor service, unclean rooms, and inadequate staff support. Many commented on damaged interiors, missing amenities, and limited food quality, which didn’t meet expectations. While some appreciated the location and spaciousness, the overall sentiment leans towards dissatisfaction due to lack of maintenance and responsive service. Guests felt misled by promotional images that didn't reflect reality, leading to disappointment during their stay.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    kartik m.couple

    property is at peaceful are with parking facility and rooms are pretty good, recently renovated property. food and service both are great.

    Travel Month: May 2025

    Room: The Royal Casa Luxry Rooms

    • user photos
    • user photos
    • user photos
    2.0

    The royal casa ludhiana

    narender y.business

    Worst service, unclean rooms, not appropriate staff, only a security guard and one juvenile kids was there to assist

    Travel Month: Feb 2025

    Room: The Royal Casa Luxry Rooms

    1.0

    Terrible Stay

    akshit b.business

    it was worst expierence at the hotel They gave us white blanket with black patches. n all walls of room were damaged totally roof also toilet seat was not good..

    Travel Month: Dec 2024

    Room: The Royal Casa Luxry Rooms

    3.0

    Average Stay

    kuldip s.

    Breakfast was limited n bad quality

    Travel Month: Dec 2024

    Room: The Royal Casa Luxry Rooms

    2.0

    Poor Stay

    navdeep s.

    Food was not tasty. And reception was too delayed. Even didn't not pick call

    Travel Month: Dec 2024

    Room: The Royal Casa Luxry Rooms

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    1.0

    Terrible Stay

    awakash s.business

    The service was pathetic, I had booked with complementary breakfast but buffet was not available. The room service staff is non responsive. They gave menu for ordering but 80% of the items are not available. Worst experience.

    Travel Month: Oct 2024

    Room: The Royal Casa Luxry Rooms

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    chetan t.solo

    Not a hotel is a marriage hall no sound proof hall up to 1:30 full sound in rooms and people shouting around the room. Room also not cleaned. Bad experience

    Travel Month: Oct 2024

    Room: The Royal Casa Luxry Rooms

    2.0

    Poor Stay

    gagandeep k.

    The room provided under registration not at all in a good condition.

    Travel Month: Oct 2024

    Room: The Royal Casa Luxry Rooms

    • user photos
    • user photos
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    3.0

    Average Stay

    himanshu h.loyalty-iconcouple

    Nice location, good staff but room pictures are shown far better than original rooms i also booked room after watching images, but when i visited it was all different

    Travel Month: Jul 2024

    Room: The Royal Casa Luxry Rooms

    5.0

    Good stay

    kulbhushan j.family

    Stay was good and staff is cooperative and food was good.

    Travel Month: Jun 2024

    Room: The Royal Casa Luxry Rooms

    • user photos
    • user photos
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    4.0

    Good Stay

    abhiraj s.

    Overall stay is good at the property. Rooms are spacious. Food is ok ok.

    Travel Month: May 2024 (3-Night Stay)

    Room: The Royal Casa Luxry Rooms

    3.0

    Average Stay

    harmanjeet s.loyalty-icon

    Average room not clean

    Travel Month: Feb 2024

    Room: The Royal Casa Luxry Rooms

    1.0

    Not good response by hotel and also not good staff and also safocation

    jayesh a.loyalty-iconfamily

    In the royal casa hotel, no avaliable all facilities in mension on make my trip all room are not clean not provide room key also break all glass and all all room light not working not avaliable tv remote all services very bad

    Travel Month: Dec 2023

    Room: The Royal Casa Luxry Rooms

    1.0

    1 star property

    shubham p.loyalty-iconbusiness

    Very bad service and staff behaviour not good even not gave bill and facilities were not up to the standard i expected

    Travel Month: Nov 2023

    Room: The Royal Casa Luxry Rooms

    4.0

    Review for hote

    yogesh s.loyalty-iconsolo

    I have stayed for a night. My overall experience at the hotel was great. I have order dinner from hotel and it was delicious. Hotel ambience is great, rooms and bathroom are spacious. Location is also good. I recommend stay at hotel.

    Travel Month: Dec 2023

    Room: The Royal Casa Luxry Rooms

    1.0

    Terrible Stay

    amanjeet s.

    It's good stay

    Travel Month: Oct 2023

    Room: The Royal Casa Luxry Rooms

    2.0

    Poor Stay

    narinder b.loyalty-icon

    No service. Room bad quality with termite in doors. Torn bed sheet, very small bath area jet not working, not seen this anywhere. No tv remote in room, delayed service, given bath towels . Only one tea bag for twin occupancy. In the night service boys sleep in hotel rooms

    Travel Month: Aug 2023

    Room: The Royal Casa Luxry Rooms

    3.0

    Average Stay

    chetan g.

    The stay was average, the furniture felt a bit old. Service was decent. Not felt value for money. There were no tissues/ towels in the room or other proper toiletries. There is scope for improvement.

    Travel Month: Jun 2023

    Room: The Royal Casa Luxry Rooms

    5.0

    amazing

    navdeep k.loyalty-iconbusiness

    Service was amazing 👌& hotel place was amazing

    Travel Month: Apr 2023

    Room: The Royal Casa Luxry Rooms

    The Royal Casa has replied on Tue May 09 16:47:20 IST 2023

    Thanks for the stay. A warm welcome awaits for you.

    1.0

    Very unhygienic, bad food, uncooperative staffs, ill-mannered behaviour.

    adbhut p.loyalty-iconbusiness

    Its a bad quality hotel with dirty rooms and ill-mannered staffs. No restaurant. It shouldn't be rated at 3*.

    Travel Month: Feb 2023

    Room: The Royal Casa Luxry Rooms

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