The property boasts a prime location in the heart of Ludhiana, making it easily accessible. Guests highlight the friendly and cooperative staff, along with well-furnished, spacious rooms. Food quality, especially breakfast, is frequently praised for its variety and taste. The ambience is inviting, and many appreciate the cleanliness and overall upkeep. While some have mentioned issues with service speed, the positive feedback about amenities and hospitality stands out, making it a popular choice for visitors.