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Review Of The Oakland Plaza by Orion Hotels0123401234

Nehru Place, Delhi

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
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    4.0
    Very Good

    736 Ratings, 261 Reviews

    excellent
    53%
    very good
    20%
    average
    13%
    poor
    7%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 5
    • 3
    • 2
    • 5
    • 2
    • 1
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness3.8
    • Food3.4
    • Value For Money3.1
    • Facilities3.1
    • Child Friendliness3.2
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    Reviews Summary

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    This property shines with its fantastic location near metro stations and bustling local markets. Guests love the spacious, clean rooms and the delicious breakfast options. The staff stands out for their friendly and helpful demeanor, ensuring a pleasant stay. Many have praised the comfortable ambiance and cooperative service. Although some concerns about cleanliness and room maintenance were mentioned, the overall experience is bolstered by attentive service and a welcoming atmosphere, making it a popular choice for visitors.

    Sort by:

    Positive first
    4.0

    The Orion plaza hotel 🏨

    marjan k.family with 1 kid

    The Orion Plaza hotel is a really good , clean , and comfortable hotel to stay, it’s reasonable in cost and it’s location is good it’s at the center . Staff are friendly, polite and helpful and professional in their job 🌷

    Travel Month: Sep 2025

    Room: Deluxe Double or Twin Room with Work Desk

    5.0

    Excellent Stay

    prodyumna.

    Great stay with good service and nice amenities. I would recommend everyone to stay here. The room and the food is amazing. So is the location and the ambience overall.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels has replied on Mon Sep 15 12:32:42 IST 2025

    Dear Valuable Guest, Thank you for sharing such wonderful feedback about your stay at The Oakland Plaza. We are delighted to know that you enjoyed our service, amenities, food, and overall ambience. Your kind recommendation truly means a lot to us. Our team looks forward to welcoming you again soon for another excellent experience. Warm regards, Team The Oakland Plaza

    2.0

    Poor Stay

    rajesh k.family with 1 kid

    very far from expectation. Too old pics are uploaded online. In current time room's condition is very bad. The laboratory area is also not clear. Bad experience

    Travel Month: Sep 2025

    Room: Deluxe Double or Twin Room with Work Desk

    5.0

    Excellent Stay

    yuvraj c.solo

    it was wonderful stay at Orion. good hospitality and staff. food was amazing. thanks to all reception guy it was wonderful stay at Orion. good hospitality and staff. food was amazing. thanks to all reception guys

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room with Work Desk

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    The Oakland Plaza by Orion Hotels has replied on Tue Sep 02 16:02:17 IST 2025

    Dear Mr. Chauhan, Thank you for sharing your wonderful feedback. We are delighted to know that you had an excellent stay at The Oakland Plaza and enjoyed our hospitality, food, and services. Your kind words for our reception team are truly appreciated and will surely motivate them to continue delivering their best. We look forward to welcoming you back soon for another memorable experience. Warm regards, Team The Oakland Plaza

    4.0

    Good Stay

    yash b.

    Everything is perfect but this time they removed internal extra lock from entry gate of room. And second they checked 3 times Panic testing which is irritating and alerting also. After all good experience and if above things can be change it will improve overall Experience.

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels has replied on Wed Aug 27 17:20:18 IST 2025

    Dear Mr. Bhati, Thank you for choosing The Oakland Plaza and for sharing your valuable feedback. We are delighted to know that you had a good overall stay with us. We sincerely apologize for the inconvenience caused due to the missing internal lock and the repeated panic testing. Your comfort and peace of mind are our top priorities, and we have already shared your observations with the concerned team to ensure such issues do not recur in the future. We truly appreciate your suggestions as they help us improve and enhance our guest experience. We look forward to welcoming you again soon for an even better stay. Warm regards, Team The Oakland Plaza

    5.0

    excellent hotel

    harshkumar b.business

    excellent stay , well behaved staff , good food , excellent location , clean towels , good manager excellent stay , well behaved staff , good food , excellent location , clean towels , good manager .

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels has replied on Thu Aug 28 15:13:47 IST 2025

    Dear Valuable, Thank you so much for sharing your kind feedback and for rating us highly on your recent stay at The Oakland Plaza. We are delighted to know that you enjoyed the overall experience, including our hospitality, food quality, cleanliness, and central location. Your appreciation of our team’s efforts, especially the manager and staff, truly motivates us to keep delivering memorable stays for all our guests. We look forward to welcoming you back again soon for another excellent experience. Warm regards, Team The Oakland Plaza

    2.0

    Poor Stay

    amit k.business

    The land owner has bounded in limitations during stay. room are not good as per charge pay. no safety form electric appliances,

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels has replied on Thu Aug 28 15:16:09 IST 2025

    Dear Mr. Saini, Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations. Guest comfort and safety are our top priorities, and we apologize for any inconvenience caused regarding the room facilities and electrical appliances. We have already shared your concerns with our maintenance team to ensure immediate improvements. We truly value your input as it helps us serve our guests better. We hope you will give us another opportunity to provide you with a more comfortable and satisfying stay in the future. Warm regards, Team The Oakland Plaza

    5.0

    Excellent Stay

    lakshman s.

    It was awesome stay located in south delhi at nehru place .. The Complimentary breakfast which we have provided each day it is very tasty.. value for money.. I'll surely recommend this stay with my friends..

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Premium Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels has replied on Tue Sep 02 16:04:47 IST 2025

    Dear Lakshman, Thank you so much for your wonderful feedback and for choosing The Oakland Plaza. We’re delighted to know that you enjoyed your stay with us and found our location convenient, breakfast delicious, and overall experience to be value for money. Your kind recommendation means a lot to us. Our team looks forward to welcoming you and your friends again for another excellent stay in South Delhi. Warm regards, Team The Oakland Plaza

    3.0

    Average Stay

    rohit t.

    It was not good. Rooms were dirty and bathroom was not clean. You can get much better hotel in this price range.

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels has replied on Tue Sep 02 16:05:29 IST 2025

    Dear Rohit, Thank you for sharing your feedback. We sincerely regret to hear about your experience and apologize for the inconvenience caused. Cleanliness and guest comfort are our top priorities, and we are disappointed that we fell short during your stay. Please be assured that we have taken your concerns seriously and shared them with our housekeeping team to ensure immediate improvements. We value your input as it helps us serve our guests better, and we truly hope you will give us another opportunity to provide you with a more comfortable and pleasant stay in the future. Warm regards, Team The Oakland Plaza

    4.0

    reciw

    sourav.family

    a wonderful, and pleasant stay at the hotel. the food is delicious, the behaviour of the staff is cordial enough, and the overall experience is quite good.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Double or Twin Room with Work Desk

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    The Oakland Plaza by Orion Hotels has replied on Tue Sep 02 16:08:10 IST 2025

    Dear Sourav, Thank you for sharing your valuable feedback and for choosing The Oakland Plaza. We’re delighted to know that you enjoyed your stay with us, especially our food, hospitality, and overall comfort. Your kind words about our staff truly mean a lot to us. We have also taken note of your feedback regarding washroom cleanliness and will ensure that necessary improvements are made to enhance your future experience. We look forward to welcoming you again soon for another pleasant stay. Warm regards, Team The Oakland Plaza

    5.0

    Comfortable Stay with Excellent Service

    majid a.couple

    I had a wonderful one-day stay at The Oakland Plaza by Orion Hotels. The room was very clean, well-maintained, and came with a decent view. The bed was extremely comfortable, which made my stay relaxing. The service was truly top-notch — the staff were polite, professional, and always ready to help. The only thing I felt could have been better is the in-room TV. It wasn’t a smart TV, and having one would have added more convenience and entertainment to the stay. Overall, it was a delightful and comfortable experience. I would definitely recommend this hotel for anyone looking for a pleasant stay.

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels has replied on Tue Sep 02 16:09:25 IST 2025

    Dear Mr. Ahmed, Thank you for sharing your wonderful feedback about your stay at The Oakland Plaza by Orion Hotels. We are delighted to know that you had a comfortable and relaxing experience, and that our staff’s service, room cleanliness, and overall hospitality met your expectations. We truly value your suggestion regarding the in-room TV and will certainly consider this for future improvements to enhance guest convenience. Your recommendation means a lot to us, and we look forward to welcoming you back soon for another pleasant stay. Warm regards, Team Oakland Plaza by Orion Hotels

    1.0

    Terrible Stay

    anamika m.family with 1 kid

    Okay so basically washroom was very small some lights were not working according to the price room wasn't good enough washroom wasn't clean tables were having dirt

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels has replied on Tue Sep 02 16:11:13 IST 2025

    Dear Anamika Mishra, Thank you for sharing your feedback with us. We sincerely regret to hear about your experience and apologize for the inconvenience caused during your stay. Your concerns regarding the washroom, cleanliness, lighting, and overall upkeep of the room have been taken very seriously and shared with our housekeeping and maintenance teams for immediate action. At The Oakland Plaza, we always strive to provide our guests with a comfortable and pleasant stay, and we regret that we fell short this time. We truly value your input as it helps us improve our services. We hope you will give us another opportunity to serve you better in the future. Warm regards, Team The Oakland Plaza

    5.0

    Excellent Stay

    anshul r.

    The stay at Oakland plaza was amazing and comfortable. The provide all essential service and good food service at room and food was delicious and adorable good quantity. Highly recommend to stay

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels has replied on Tue Sep 02 16:12:45 IST 2025

    Dear Anshul, Thank you for sharing your wonderful feedback. We’re delighted to know that you had an excellent and comfortable stay at The Oakland Plaza. It’s great to hear that you enjoyed our in-room services and found the food both delicious and satisfying. Your kind recommendation means a lot to us. We look forward to welcoming you back for another pleasant stay soon. Warm regards, Team The Oakland Plaza

    5.0

    Excellent Stay

    ranjit p.couple

    The hotel was even better than I had hoped. The interiors were elegant and the staff was extremely professional. I loved how everything felt clean and organized. The breakfast buffet was varied and tasty. My room had a lovely view, and it was so relaxing to wake up to it every morning. Definitely a memorable experience!

    Travel Month: Aug 2025

    Room: Deluxe Double or Twin Room with Work Desk

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    The Oakland Plaza by Orion Hotels

    Dear Mr. Patra, Thank you for sharing such wonderful feedback about your stay at The Oakland Plaza. We are delighted to know that you enjoyed our elegant interiors, cleanliness, and professional service. It’s also great to hear that you loved the breakfast buffet and the relaxing room view — making your stay a memorable one truly means a lot to us. Your kind words motivate our team to continue delivering the best experiences to our valued guests. We look forward to welcoming you back for another excellent stay soon. Warm regards, Team The Oakland Plaza

    5.0

    Excellent Stay

    biswajit k.

    Room is properly managed, all the service provided properly. Staff are very gentle. Whenever i telephone attention taken by them immediately. So i am very happy

    Travel Month: Jul 2025

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels has replied on Tue Sep 02 16:16:52 IST 2025

    Dear Mr. Biswajit, Greetings from The Oakland Plaza! Thank you so much for sharing your wonderful feedback. We are delighted to know that you had an excellent stay with us and appreciated our well-managed rooms, prompt service, and the courteousness of our team. Your kind words truly motivate us to continue delivering the best hospitality experience to our valued guests. We look forward to welcoming you back soon for another comfortable and memorable stay. Warm regards, Team The Oakland Plaza

    4.0

    good for transist

    arshadul r.business

    Room was good services also good, staff helpful, i came and checked in 1 am their checkin process was quick, room 7/10 hygenic 6/10 services 8/10 food 6/10

    Travel Month: Jul 2025

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Oakland Plaza

    2.0

    Poor Stay

    The restaurant was on a different building and we had to reach there everytime even during rains to get food. Also few times the buffet was cancelled but we were not informed about it. No communication from staffs about any information. Not a pleasant stay.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Oakland Plaza

    4.0

    Good Stay

    jitendra d.

    Stay was pleasant and the staff was courteous...they changed my room immediately on detecting some AC problem.. Will like to stay again

    Travel Month: Jul 2025

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels has replied on Wed Jul 16 15:37:39 IST 2025

    Dear Valued Guest, Thank you for your kind words and for sharing your experience with us. We are pleased to hear that you found our staff courteous and that your room was changed promptly to resolve the AC issue. Your comfort is our top priority, and it is rewarding to know we contributed to a pleasant stay. We look forward to welcoming you again to The Oakland Plaza and providing you with an even better experience. Warm regards, Guest Relations Manager The Oakland Plaza

    4.0

    Nice stay

    vishal s.family

    Satisfied with the service and hotel amenities. Had a wonderful stay! The staff was incredibly friendly and helpful, the rooms were clean and comfortable, and the location was perfect. Great service and peaceful atmosphere — would definitely recommend. Satisfied with the service and hotel amenities. Had a wonderful stay! The staff was incredibly friendly and helpful, the rooms were clean and comfortable, and the location was perfect. Great service and peaceful atmosphere — would definitely recommend.

    Travel Month: Jul 2025

    Room: Deluxe Double or Twin Room with Work Desk

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    The Oakland Plaza by Orion Hotels has replied on Tue Jul 29 16:46:31 IST 2025

    Dear Valued Guest, Thank you for taking the time to share your wonderful experience at The Oakland Plaza. We are delighted to hear that you enjoyed our friendly and helpful staff, clean and comfortable rooms, and ideal location. Your kind words about our service and peaceful atmosphere mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay. Warm regards, Guest Relations Manager The Oakland Plaza

    3.0

    Average Stay

    sankar r.

    The hotel staff was generally responsive, but a landline on the first floor kept ringing throughout the night. Despite raising multiple complaints, the reception failed to resolve the issue. Apart from this, the stay was fairly average.

    Travel Month: Jul 2025

    Room: Deluxe Double or Twin Room with Work Desk

    The Oakland Plaza by Orion Hotels

    Dear Valued Guest, Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit. We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve. Warm regards, Guest Relations Manager The Oakland Plaza

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