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Review Of The Majestic Crown

Central Ooty, Ooty | 2.4 km drive to Ooty Lake

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    934 Ratings, 678 Reviews

    excellent
    28%
    very good
    33%
    average
    20%
    poor
    10%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 2
    • 4
    • 1
    • 1
    • 1
    • 1
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness4.0
    • Room4.1
    • Value For Money3.9
    • Food3.7
    • Security3.8
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    Reviews Summary

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    Guests have mixed feelings about this property. Positive notes highlight spacious and clean rooms, decent location, and cooperative staff. Many appreciated the good hot water supply and breakfast options, although some found the food quality inconsistent and expensive. However, several complaints raised red flags about poor cleanliness, especially in bathrooms, slow room service, lack of basic amenities, and issues with WiFi. It's worth noting that while the hospitality was generally kind, it can vary significantly.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    abhishek s.

    Firstly thank you majestic crown, for a beautiful hospitality well maintained rooms, supportive management, food also vary good test overall best stay for couples and family.

    Travel Month: Aug 2025

    Room: Standard Room

    2.0

    Poor Stay

    ankita p.

    It was not a great experience. The room was always stinking. The washroom was worse. The bedsheets and pillow covers were dirty. We complained multiple times as we had very poor wifi connection, during our 2 days stay they did not fix it. Overall the experience was very poor.

    Travel Month: Jul 2025

    Room: Executive Room

    1.0

    Terrible Stay

    yashwith m.

    Room condition was pathetic. Room Hygiene was not good

    Travel Month: Jun 2025

    Room: Standard Room

    5.0

    Excellent Stay

    couple

    Good stay nice room

    Travel Month: Jun 2025

    Room: Executive Room

    3.0

    Average Stay

    neha c.

    Stay was good and rooms were clean but bit small in size. Limited options were available in the breakfast and all other things were good...I must say not a bad idea to choose your hotel.

    Travel Month: Jun 2025

    Room: Standard Room

    2.0

    Won’t recommend

    family

    Not worth the price. Unhygienic at places. Breakfast was very limited and items were unavailable after the inital hour itself.

    Travel Month: Jun 2025

    Room: Triple Room

    3.0

    Average Stay

    anup k.family

    The hotel is clean and well maintained. the below can be improved - a. Food quality and something needs to be done for the flies in the restaurant area b. we were 3 people and were not provided an extra bed even after it was included in my package.

    Travel Month: Jun 2025

    Room: Standard Room

    1.0

    Pathetic

    family

    Bedsheets and towels not cleaned properly They provide already used bedsheets and towels Breakfast is average at best No hot water for bathing The staff is unresponsive most of the times to issues

    Travel Month: May 2025

    Room: Superior Room|Standard Room

    4.0

    Good Stay

    anuj k.couple

    The hotel was clean and spacious and is located on the main road. Some of the missing features were complementary breakfast, valley / garden / hill view, lift ( have to use stairs for 3 floors) and enough parking which was very problematic to take the vehicle out at any time of day. Inside the room, I would expect a heating water kettle for a superior room with a charge .

    Travel Month: May 2025

    Room: Superior Room

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    5.0

    Nice stay at Ooty center

    sajil v.family with 3 kids

    stayed there with family for one night. The experience was very good. Good service. The complimentary breakfast in the morning was also nice . the location is in the ooty center. Even though the outside is calm while night. Good and safe for family The reception and the corridor are maintained well . Hot water is available 24x7 .but out of 6 rooms we booked one room ( room no:9) have issues with hot water availability. better if lift is made available for senior citizens

    Travel Month: Apr 2025

    Room: Superior Room

    2.0

    Bad expe

    deepti s.family with 1 kid

    wifi was not working, food is not good, no neatness, old hotel. comparatively very costly, as per the amenities provided.. it's just like a lodge room..really bad experience..

    Travel Month: Apr 2025

    Room: Executive Room

    4.0

    Good Stay

    johnny d.family with 2 kids

    I stayed in Majestic crown with family (2 kids). Stay was good and room was spacious. Parking was available, hotel had restaurant with good food. Location is good and can get anything nearby.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Luxury Quad

    2.0

    terrible

    couple

    worst experience I ever have no service unwashed bedsheets no wifi no neatness room cleaning is not available no tv channels hot water is not available

    Travel Month: Mar 2025

    Room: Superior Room

    3.0

    Average Stay

    rajesh.

    Room was ok but no balcony was there. Wifi range was not there. Bathroom is very small

    Travel Month: Jan 2025

    Room: Superior Room

    2.0

    I would not suggest this hotel, request you to remove from mm t

    naresh j.loyalty-iconfamily

    Lot of issues in this hotel, hot water not available for bath, we requested them 6 times no answer, tv not working, room landline phone not working, they said they will get it done but nothing happens.

    Travel Month: Oct 2024

    Room: Luxury Quad

    The Majestic Crown has replied on Sat Mar 08 11:47:01 IST 2025

    It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like yourself.

    5.0

    Nice stay

    amarjith s.couple

    It was pretty amazing stay in this hotel, staffs were welcoming and the place has a good parking space too.

    Travel Month: Oct 2024

    Room: Standard Room

    The Majestic Crown has replied on Sat Mar 08 11:46:16 IST 2025

    Thank you for your kind review

    2.0

    Not

    ankita s.couple

    The property is not worth for the amount we paid. Breakfast for the first day was good. Food quality and second days breakfast was not at all good.

    Travel Month: Jul 2024

    Room: Standard Room

    The Majestic Crown has replied on Sun Sep 29 10:30:29 IST 2024

    It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like yourself.

    3.0

    Bad experience for this hotel bathroom very small and furniture very old

    devendra r.loyalty-iconfamily

    Average quality for this hotel bad experience for this hotel and bathrooms very old model no view this hotel

    Travel Month: Jun 2024

    Room: Triple Room

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    The Majestic Crown has replied on Sun Sep 29 10:30:55 IST 2024

    It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like yourself.

    1.0

    Terrible Stay

    sanjib b.loyalty-iconfamily

    1) Most 3rd class hotel i have ever visited. 2) No proper house keeping staff. 3) Rooms have cracks 4) Rooms have damp 5) Kichen do not operatewith proper time

    Travel Month: Jun 2024 (5-Night Stay)

    Room: Luxury Quad

    The Majestic Crown has replied on Sun Sep 29 10:31:14 IST 2024

    It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like yourself.

    3.0

    Average Stay

    ajay c.loyalty-iconcouple

    Location is ok. Rooms were not clean,lack of hygiene. Food was not ok. Service personnel at dining hall were not well and neatly dressed.

    Travel Month: Jun 2024

    Room: Standard Room

    • user photos
    • user photos
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    The Majestic Crown has replied on Sun Sep 29 10:31:33 IST 2024

    It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like yourself.

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