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Review Of THE Lotus Palace Chettinad0123401234

Kanadukathan, Karaikudi | 5 minutes walk to Chettinad Palace

    User Rating & Reviews

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    4.6
    Excellent

    36 Ratings, 15 Reviews

    excellent
    61%
    very good
    33%
    average
    6%
    poor
    0%
    bad
    0%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 4
    • 5
    • 3
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Facilities4.4
    • Food4.3
    • Cleanliness4.5
    • Value For Money4.0
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    Review Summary

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    Guests really appreciate the charming blend of heritage and modernity at this property, showcasing luxurious and spacious rooms. The friendly and helpful staff, especially Vignesh, Siddique, and Manikandan, ensure a warm experience. Many enjoy the cozy ambiance, beautiful restoration, and welcoming gestures like shawls and drinks. The property truly embodies the rich Chettinad culture, making for a memorable stay.

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    Positive first
    3.0

    Average Stay

    jasmeet s.

    Good Part: It is a beautiful property with luxurious rooms with all the amenities and easily accessible. Bad Part: The property is poorly maintained with most of the experiences listed down by them in the booklet not available. The food is below average, poorly presented with most of the popular items not available including liquor leaving the guest with limited choices. Not sure why the menu of two of their restaurants is exactly the same. We requested a birthday cake at the time of booking but nobody from the staff was bothered about it, tried to inquire or inform about it. We shouldn't have opted for this property to celebrate our special day because the staff made no effort to make it even slightly special despite the missing cake blunder. Overall it's a comfortable stay if you go with minimal expectations.

    Travel Month: Sep 2025

    Room: Luxury Room

    THE Lotus Palace Chettinad has replied on Mon Sep 22 19:06:54 IST 2025

    Dear Guest, Vanakkam and thank you for your feedback. We're glad you appreciated the property and amenities, but we’re truly sorry to hear that your experience fell short, especially on such a special occasion. We sincerely apologize for the missed birthday arrangement and the limited F&B options during your stay. Your comments are well noted and already being addressed. Request you give us an opportunity to serving you. Which I have informed during your stay while i met you in the restaurant. We hope to welcome you again for a much-improved experience. Thanks & Regards, Hotel Manager.

    5.0

    Best Place to stay in Karaikud

    sahil v.solo

    Amazing experience. The hotel is truly heritage and gives a true experience of living in old chettiar mansions. Rooms are spacious and staff is very helpful.

    Travel Month: Aug 2025

    Room: Luxury Room

    THE Lotus Palace Chettinad has replied on Mon Sep 22 19:09:37 IST 2025

    Dear Guest, Vanakkam and thank you so much for your kind review! We truly appreciate you taking the time to share your experience. Your feedback means a lot to us and motivates our team to continue delivering warm and memorable hospitality. We look forward to welcoming you again soon! Team THE Lotus Palace Chettinad

    5.0

    Great hotel and pleasant stay

    asif s.couple

    Our stay at the lotus palace chettinad was extremely comfortable. The rooms are top notch, spacious and comfortable. The staff and service is excellent. Special mention to vignesh, siddique, manikandan for going out of our way to make our stay so warm and pleasant. The manager mr. Kathir ensured our feedback was well received as and when we had them. We arrived and left via bus, so for a premium hotel if would be good to offer pick up and drop service, especially since the hotel is just 400 mts away. The front desk can be trained a little more for customer arriving early in the morning like we did given our bus schedule. However, overall great stay, rooms and the best support staff. Would recommend and we already look forward to visiting with family again

    Travel Month: Aug 2025

    Room: Luxury Room

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    THE Lotus Palace Chettinad has replied on Mon Sep 22 19:09:51 IST 2025

    Dear Guest, Vanakkam and thank you so much for your kind review! We truly appreciate you taking the time to share your experience. Your feedback means a lot to us and motivates our team to continue delivering warm and memorable hospitality. We look forward to welcoming you again soon! Team THE Lotus Palace Chettinad

    5.0

    Excellent Stay

    silpa k.

    it's was really nice experience, good hospitality, ambience and food was excellent 👌

    Travel Month: Aug 2025

    Room: Luxury Room

    THE Lotus Palace Chettinad has replied on Mon Sep 22 19:10:21 IST 2025

    Dear Guest, Vanakkam and thank you so much for your kind review! We truly appreciate you taking the time to share your experience. Your feedback means a lot to us and motivates our team to continue delivering warm and memorable hospitality. We look forward to welcoming you again soon! Team THE Lotus Palace Chettinad

    5.0

    Excellent Stay

    manjusha g.

    Everything was good the ambience service

    Travel Month: Jul 2025

    Room: Luxury Room

    THE Lotus Palace Chettinad

    Dear Guest, Thank you so much for taking the time to share your kind review online. Your feedback means a lot to us and motivates our entire team to continue delivering heartfelt hospitality. We truly appreciate your support and look forward to welcoming you back to The Lotus Palace, Chettinad soon. Warm regards, Kathiravan Karunanithi Hotel Manager The Lotus Palace Chettinad

    4.0

    Good Stay

    kamalapriya.family

    lotus palace ambience and stay was very good.friendly staff and receiving manners are fine.only drawback is parking was not there and food tastes good but costly

    Travel Month: Jun 2025

    Room: Luxury Room

    THE Lotus Palace Chettinad

    Dear Guest, Thank you so much for taking the time to share your kind review online. Your feedback means a lot to us and motivates our entire team to continue delivering heartfelt hospitality. We truly appreciate your support and look forward to welcoming you back to The Lotus Palace, Chettinad soon. Warm regards, Kathiravan Karunanithi Hotel Manager The Lotus Palace Chettinad

    5.0

    Revival

    manish s.loyalty-iconcouple

    It was a wonderful experience of the past fused with the present as is a trademark of park where they add little twists and quirks. A beautifully done restoration that pays an ode to chettinad

    Travel Month: Jan 2025

    Room: Luxury Courtyard View Room

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    THE Lotus Palace Chettinad has replied on Mon Sep 22 19:10:53 IST 2025

    Dear Guest, Vanakkam and thank you so much for your kind review! We truly appreciate you taking the time to share your experience. Your feedback means a lot to us and motivates our team to continue delivering warm and memorable hospitality. We look forward to welcoming you again soon! Team THE Lotus Palace Chettinad

    5.0

    Excellent Stay

    anoop m.

    The lotus palace chettinad offers an incredible stay immersed in tradition and culture. With its plush rooms and cozy ambiance, it’s an experience not to be missed.

    Travel Month: Jan 2025

    Room: Luxury Room

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    THE Lotus Palace Chettinad has replied on Mon Feb 03 14:41:02 IST 2025

    Dear Guest, Thank you for your generous rating. We trust you had a great experience at THE Lotus Palace Chettinad and look forward to welcome you back very soon. Best Regards, THE Lotus Palace Chettinad team

    4.0

    Good Stay

    viji k.

    Rooms are good but food would have been good

    Travel Month: Jan 2025

    Room: Luxury Room

    THE Lotus Palace Chettinad has replied on Mon Feb 03 14:41:48 IST 2025

    Dear Guest, Thank you for your generous rating. We trust you had a great experience at THE Lotus Palace Chettinad and look forward to welcome you back very soon. Best Regards, THE Lotus Palace Chettinad team

    5.0

    Excellent Stay

    viji k.

    a very memorable stay and hearts were filled with joy and happiness to be in ambience filled with our tradition with a modern touch .loved the place a lot 😂. 🤩

    Travel Month: Jan 2025

    Room: Luxury Room

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    THE Lotus Palace Chettinad has replied on Sat Feb 22 09:45:27 IST 2025

    Dear Guest, Vanakkam! Thank you for taking the time to share your review about your stay with us. We truly appreciate your feedback and look forward to welcoming you again. Best Regards, Kathiravan Karunanithi Hotel Manager

    3.0

    Average Stay

    anandakumar r.

    Over priced for average facilities; good staff though

    Travel Month: Jan 2025

    Room: Luxury Room

    THE Lotus Palace Chettinad has replied on Mon Feb 03 14:43:08 IST 2025

    Dear Guest, Thank you for your generous rating. We trust you had a great experience at THE Lotus Palace Chettinad and look forward to welcome you back very soon. Best Regards, THE Lotus Palace Chettinad team

    5.0

    The lotus palace.., very beautiful crafted heritage palace

    suvina k.family

    They welcomed with a shawl n welcome drink . The palace was just awesome .. staffs were very polite n friendly. Food was excellent.. n the room was cozy n beautiful. Just loved it .

    Travel Month: Nov 2024

    Room: Luxury Room

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    THE Lotus Palace Chettinad has replied on Mon Sep 22 19:11:24 IST 2025

    Dear Guest, Vanakkam and thank you so much for your kind review! We truly appreciate you taking the time to share your experience. Your feedback means a lot to us and motivates our team to continue delivering warm and memorable hospitality. We look forward to welcoming you again soon! Team THE Lotus Palace Chettinad

    5.0

    ExcellentHeritage house

    vina.loyalty-iconcouple

    Lovely heritage hôtel clean very well maintained beautifully furnished. Top ranked room. Toiletry, hand wash bathroom all excellent. Staff very nice and welcoming. Worth coming to stay in this heritage house.

    Travel Month: Jan 2025

    Room: Luxury Room

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    THE Lotus Palace Chettinad has replied on Mon Feb 03 14:44:18 IST 2025

    Dear Guest, Thank you for your generous rating. We trust you had a great experience at THE Lotus Palace Chettinad and look forward to welcome you back very soon. Best Regards, THE Lotus Palace Chettinad team

    4.0

    Good place in karaikudi

    vaidhyanathan n.loyalty-iconfamily

    Location was great. Food & service can be improved. The courtyard was very beautiful. The staff were very friendly.

    Travel Month: Dec 2024

    Room: Luxury Room

    THE Lotus Palace Chettinad has replied on Mon Feb 03 14:44:47 IST 2025

    Dear Guest, Thank you for your generous rating. We trust you had a great experience at THE Lotus Palace Chettinad and look forward to welcome you back very soon. Best Regards, THE Lotus Palace Chettinad team

    4.0

    Good heritage building

    venkata r.loyalty-iconfamily

    The property is good but not comparable to a five star hotel. Power, wifi, food not so tasty and served warm only and limited varieties. The staff are excellent

    Travel Month: Nov 2024

    Room: Luxury Room

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    THE Lotus Palace Chettinad has replied on Sat Feb 22 09:48:35 IST 2025

    Dear Guest, Vanakkam! Thank you for taking the time to share your review about your stay with us. We truly appreciate your feedback and look forward to welcoming you again to give you a complete satisfied stay, as you have stayed during the soft launch period and now we have completely opened the entire hitel with Spa as well. Best Regards, Kathiravan Karunanithi Hotel Manager

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