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Santacruz East, Mumbai | 4 minutes walk to Santacruz Station
102 Ratings, 27 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property for its fresh and tasty food, friendly staff, and clean rooms. The location is convenient, though some mention it can be noisy and crowded. However, several reviews highlight issues like rude staff, poor room conditions, and lack of basic amenities, leading many to feel it's not worth the price.
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Very Pathetic Experienc
The worst place to stay, First of all no generator or backup light facility, take too long for chekin. Their executive room was specious but only walls ..no amenities. Even water bottle wasnt fresh. Ac wasnt working properly. Bedsheet and blanket were not clean...mosquitos were there in the room. Too much loudy area, in the breakfast I saw a damn scary empty banquet with water bottles and empty utensils. I went to reception and asked for the breakfast and what he was offering was poha and aloo paratha only two options. Dont waste your money on such hotels...there are many good options in surrounding.
Room: Executive Room With Workdesk
Terrible Stay
worst location and staf behavior very rude dirty smell railway platform is better i think....
Room: Deluxe Twin Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Fri Aug 29 15:43:21 IST 2025
Dear Maddipatla, Thank you for sharing your feedback. We sincerely regret to hear about your experience and apologize for any inconvenience caused. Guest satisfaction is our top priority, and we will certainly look into the concerns you have highlighted regarding cleanliness and staff behavior. Your inputs are valuable for us to improve. We hope you will give us another chance to serve you better in the future. Warm Regards, The Legend Hotel
Terrible Stay
Overall terrible experience how MMT recommend this hotel I don’t understand If its all abt money/commission pls don’t exploit ur own customer
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Fri Aug 29 15:47:59 IST 2025
Dear Gaurav, Thank you for sharing your feedback. We truly regret the inconvenience you faced during your stay. As soon as the concern was raised, we immediately arranged another room to ensure your comfort. Guest satisfaction is very important to us, and we are continuously working on improving our services and facilities. We appreciate your inputs and hope you will give us another opportunity to serve you better in the future. Warm Regards, The Legend Hotel
Good Stay
The hotel is in a good location but isn't worth the cost. Car parking is not available, the hotel is located in a narrow lane. The washroom flush was hard to press, doors were jammed, and inconvenient for the kids. Overall stay with the family was ok, however, there were other hotels in the nearby proximity having convenient car parking spaces and other basic facilities. The food was tasty.
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Fri Aug 15 11:27:06 IST 2025
Dear Tanoj Rai, Thank you for taking the time to share your feedback. We’re happy to know you enjoyed our location and found the food tasty. We’ve taken note of your comments regarding parking, washroom fittings, and door convenience, and our team is working on improving these areas to make stays more comfortable, especially for families with children. We truly appreciate your insights and hope to have the opportunity to welcome you again with an even better experience. Warm regards, Hotel Manager and Team.
average hotel with good food
Hotel is located in the prime Location. Amenities looks average the bed is not that greatly comfortable. Food is fresh and good.
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Fri Aug 15 11:25:23 IST 2025
Dear Girish Kodupurath, Thank you for sharing your feedback. We’re glad you appreciated our prime location and enjoyed the freshness and quality of our food. We’ve noted your comments regarding the amenities and bed comfort, and we’ll work on making improvements to enhance your future stays. We look forward to welcoming you back soon. Warm regards, Hotel Manager and Team.
Terrible Stay
familyT v not working, hot water not working, telephone not working. There is no towel. Looks like third grade lodge. Very pathetic experience
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Sat Mar 15 17:08:56 IST 2025
Dear Sir, Thanks for your valuable feedback. On that day, our electricity main line issue due to supply lines had a problem. Daily towels and bedsheet will be changed at the time of cleaning only.
The legend santacruz
Hotel rooms are neat and clean. Service also good. Food also good. Staffs are easily accessible and serving to customer good manner
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Sat Mar 15 17:15:17 IST 2025
Dear Sir, We appreciate your feedback and are delighted to hear that you enjoyed your time with us. Our team takes immense pride in providing exceptional service
Good Stay
On my initial checkin there were a few problems in the room. But they quickly shifted me into a different room. The rooms are very comfortable. Although the food is on the expensive side and they don't have much variety in the menu. Other than that everything else was excellent. Would rate 4 out of 5.
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Sat Sep 07 09:50:07 IST 2024
Dear Mr.Fernandes, Thank you for taking the time to share your experience at The Legend Hotel. We are delighted to hear that your stay was enjoyable and comfortable. Our team takes immense pride in going above and beyond to ensure our guests have a memorable visit. Your recommendation means the world to us, and we look forward to welcoming you back soon. Warm regards, The Legend Hotel Team.
Average Stay
Tv channels were stopping regularly. Breakfast was just okay as i didn't have much choice to select from. The surroundings are not please-able at all.
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Tue Jul 02 16:03:39 IST 2024
Thanks for your feedback. We will set right the shortcomings mentioned by you.
Good Stay
coupleSurroundings are not good but food and service is good. Basic amenities are available. Location is accessible very easily
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Fri Apr 26 12:24:41 IST 2024
Dear Mr.Srinivas, , Thank you for taking the time to share your experience at The Legend Hotel. We are delighted to hear that your stay was enjoyable and comfortable. Our team takes immense pride in going above and beyond to ensure our guests have a memorable visit. Your recommendation means the world to us, and we look forward to welcoming you back soon. Warm regards, The Legend Hotel Team.
Terrible Stay
coupleNo welcome drink provided dirty rooms. Smell was terrible. Not recommended at all. Waste of money. Not worth a single penny.
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Fri Apr 26 12:30:27 IST 2024
Dear Mr.Amrut, We sincerely apologize for the inconvenience you experienced during your stay at The Legend Hotel. Your feedback is invaluable to us, and we deeply regret that we fell short of your expectations. While we strive to provide a comfortable and pleasant experience for all our guests, it appears that we missed the mark in your case. We take your concerns seriously and will address them promptly. Once again, we apologize for any inconvenience caused. We hope you will give us another chance to serve you better in the future. If you have any further concerns, please feel free to reach out to our 24-hour front desk. Thank you for choosing The Legend Hotel. We value your feedback and look forward to making your next stay more enjoyable. Warm regards, The Legend Hotel Management.
Excellent Stay
Good place to stay with comfort and peace. Neat and clean place, rooms were clean including washroom. Good and fast room service. Reasonable food rates. Need to change bed quality little bit, as it was old style with spring under the bed which is uncomfortable at times for many people.
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Fri Apr 26 12:32:46 IST 2024
Dear Sir, Thank you for taking the time to share your experience at The Legend Hotel. We are delighted to hear that your stay was enjoyable and comfortable. Our team takes immense pride in going above and beyond to ensure our guests have a memorable visit. Your recommendation means the world to us, and we look forward to welcoming you back soon. Warm regards, The Legend Hotel Team.
Terrible Stay
I booked for 5 nights, the rest room was stinking as only the rooms on the side has ventilation, upon complaining they sprayed odonil but the foul smell did not vanish. Since i had 4 days left i requested to cancel the remaining says, they denied refund, they said you can check out but you will not get refund.
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Fri Apr 26 12:35:42 IST 2024
Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay at The Legend Hotel. Your feedback is invaluable to us, and we deeply regret that we fell short of your expectations. While we strive to provide a comfortable and pleasant experience for all our guests, it appears that we missed the mark in your case. We take your concerns seriously and will address them promptly. Once again, we apologize for any inconvenience caused. We hope you will give us another chance to serve you better in the future. If you have any further concerns, please feel free to reach out to our 24-hour front desk. Thank you for choosing The Legend Hotel. We value your feedback and look forward to making your next stay more enjoyable. Warm regards, The Legend Hotel Management
Just alright for one night
Accessible, in the market so expect traffic noise, everything is in the vicinity like food, printout etc. Staff is friendly, but they don’t allow outside food or drinks. Room quality is just alright, not too good not too bad. Fine for one night stay. If i consider money, it’s not worth it, it’s too expensive for that quality of rooms.
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Thu Aug 01 16:59:16 IST 2024
Thank you for taking the time to share your recent experience with us. We genuinely appreciate your feedback as it helps us improve our services and provide a better experience for all our guests.
Value for money
My stay at the legend hotel was absolutely exceptional. From the moment i arrived, i was greeted with warm and friendly staff who made me feel right at home. My room was impeccably clean and comfortable. The location was also perfect, with easy access to airport. I highly recommend the legend hotel to anyone looking for a truly unforgettable stay. I can't wait to return and experience the exceptional hospitality all over again. Thank you, legend hotel, for a wonderful stay!
Room: Deluxe Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Thu Aug 01 17:01:12 IST 2024
Thank you for taking the time to share your recent experience with us. We genuinely appreciate your feedback as it helps us improve our services and provide a better experience for all our guests.
Rare rabbit ss24
Had been there to review order status of rare rabbit ss24. Had been there to jag-aria & en-cot @ tarapur and vrijesh & olive tex @ anderi
Room: Standard Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Thu Aug 01 16:59:41 IST 2024
Thank you for taking the time to share your recent experience with us. We genuinely appreciate your feedback as it helps us improve our services and provide a better experience for all our guests.
A average stay
soloThe stay was average. The rooms are old but clean. The room service food was good but the complimentary breakfast was below average. In my room, i found mosquitoes and other small insects. As it was a two-night stay i did not bother to complain but these are basics. Only towel, wash gel (body wash cum shampoo) and hand wash was provided. No comb, shaving kit or toothbrush kit was provided which i feel are basic to a hotel stay. Though i must say the staff is very friendly and front desk was very courteous.
Room: Standard Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Thu Aug 01 17:00:00 IST 2024
Thank you for taking the time to share your recent experience with us. We genuinely appreciate your feedback as it helps us improve our services and provide a better experience for all our guests.
Hotel legend mumbai
The hotel is a average hotel it needs to repair the rooms as this room are very old and many place furniture is broken, in bathroom tabs are broken the bed is not to the mark
Room: Standard Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Thu Aug 01 17:01:25 IST 2024
Thank you for taking the time to share your recent experience with us. We genuinely appreciate your feedback as it helps us improve our services and provide a better experience for all our guests.
Average Stay
No water supply in the toilet.
Room: Standard Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Thu Aug 01 17:01:47 IST 2024
Thank you for taking the time to share your recent experience with us. We genuinely appreciate your feedback as it helps us improve our services and provide a better experience for all our guests.
Poor Stay
Room was to different, also no hot water in bathrooms also ac works okay okay
Room: Standard Room
The Legend Hotel, Near Mumbai Airport and BKC has replied on Thu Aug 01 17:02:02 IST 2024
Thank you for taking the time to share your recent experience with us. We genuinely appreciate your feedback as it helps us improve our services and provide a better experience for all our guests.
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