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Vallam, Kutralam
149 Ratings, 89 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a fantastic location surrounded by lush greenery, perfect for a relaxing getaway. Guests have enjoyed the well-maintained swimming pool and found the staff to be polite and helpful. However, many have noted issues with room cleanliness and maintenance, including faulty AC units and a lack of basic amenities. Some also expressed disappointment over the service quality and inconsistent food offerings. Overall, it has potential with its serene environment and friendly approach.
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Average Stay
While the resort's amenities were great, the breakfast options were disappointing. To improve, consider adding more variety... While the resort's amenities were great, the breakfast options were disappointing. To improve, consider adding more variety....
Room: Deluxe Room
Good property - Needs more care
The property was on the main road with easy access and it was set amongst prime mango groves; the ambience was very pleasing and the rooms are very spacious; but for a property of that size and with such challenges in reaching out guests - the service is very poor; staff were couteous when you meet someone - only when you step out to meet someone.
Room: Deluxe Room
Memories
Location good,Food average amenities average, service average .Staff average nice ambiance peaceful
Room: Deluxe Room
Aver
The workers and behaviour is Good, but the hotel room is not good , and the food is not good. location 👍.
Room: Deluxe Room
Excellent Stay
The location is awesome Gardens look beautiful Good food 🍱 affordable price Nice staff
Room: Deluxe Room
Excellent Stay
value for the money. Neet and clean bed linens and towels.,swimming pool was good. the gardens maintained well. Clean toilets. Spacious room but the cupboards had a rusty smell. Excellent service. Food were a bit spicy. Room orders were served promptly. Include a few toiletries also; provided only soap and shampoo. Rooms looked shabby from outside Already did a review
Room: Deluxe Room
Stay at Kuttalan Heritage!
Where we booked our room, we had to change it as it was too small and the stair case going up was too narrow especially for aged people. With one bed there is no space available. The hotel has a good location in a mango orchard. But the amenities are basic. We moved to another larger room, forgoing the payment made for this room. Even in the new room we had serious trouble with the AC. We had to call the manager around midnight to fix the AC, the manager is an extremely helpful and nice person Mr. Shenbagaraj. Because if his nature and helpfulness that this place is running. But the infrastructure needs urgent upkeep.
Room: Deluxe Room
Very Cooperative staff (speciallyMr. Iyappan)
Comfortable stay, peaceful environment, food quality just okay and staff are very cooperative and helpful. Special thanks to Mr. Iyappan sir who helped me personally and arranged the car mechanic.
Room: Deluxe Room
Average Stay
They refused to provide breakfast though it was part of package, the reason they said that it was mistakenly included, we could have argued but ignored and processed to checkout. Ac was too noisy and bathroom tap needed fix. Only positive is very good location covered with lots of trees and green
Room: Deluxe Room
Terrible Stay
Too costly old building no maintanance. No water kettle in room, No coffee powder, btea bag.. more than 3000 rs per room. its too costly for this room
Room: Deluxe Room
worth for money
stay was good … amenities all ok .. good for stay . worth for money . good location and stay with calm
Room: 1 Bedroom Cottage
Pleasant stay
Had a pleasant stay. The deluxe cottage is cosy enough for a couple. It’s 2. 5 kms away from kuttalam falls. Staff are helpful and courteous
Room: Deluxe Room
Basheer & family
It’s nice experience & good staff. Nice breakfast. Swimming pool nice and tidy. Our liking very much
Room: 1 Bedroom Cottage
Good review
Everything is good & friendly approach. Neat & clean rooms & very supportive staffs breakfast is good
Room: Deluxe Room
Great experience
Very clean and well maintained property. On the state highway and very accessible from major spots. Food quality was very good.
Room: 1 Bedroom Cottage
Average Stay
Overall rooms looks ok.. not an excellent.. We were expecting 1 Bedroom and hall as how we stayed at the same place on last time, but this time we got the room without hall. Seems room was available and we asked them to change the rooms as we expected, but they haven’t allowing us to change the room as online booking rooms automatically allocating the rooms in the online itself and they don’t have right to change that.. so finally we have adjusted in the same room to staying for 2 days as we already committed some works on the place. Another thing is they didn’t provide any towels, toothpaste and toothbrush 🪥.. we have requested them to provide, then they did it.. so this hotel is not sophisticated enough to stay there.. sometimes some people roaming around the rooms outside and seems they were watching what we were doing into the room.. so in the time my wife afraid to staying there.. Overall is ok is my feedback about this hotel stay.
Room: Deluxe Room
Good Stay
Everything is okay. But the bedsheets are dirty and odour
Room: Deluxe Room
Nice stay but could be better
The property is very good and food is also very tasty. The rooms are ok and bathroom is spacious. Felt it can be further important a lot. Overall stay is good.
Room: Deluxe Room
Good property
The property is located on the main road but the map location shown is wrong, but the staff guided me till his place. The rooms and bathrooms are neat. The property is huge and shady, need to maintain the outer space neatly and it would give a positive vibe for the customers.
Room: Deluxe Room
Good Stay
Very good rooms and the mango tree environment. Loved it. The staff are very cooperative and the restaurant had good food.
Room: Deluxe Room
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