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You are booking hotel for more than 30 days

Review Of Hotel Hayass Residency0123401234

Courtallam, Kutralam | 4 minutes walk to Kutralam five falls

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    38 Ratings, 15 Reviews

    excellent
    11%
    very good
    18%
    average
    26%
    poor
    21%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 5
    • 2
    • 2
    • 4
    • 4
    • 4
    • 4
    • 1

    Rating Categories

    • Location4.1
    • Cleanliness3.0
    • Room3.3
    • Value For Money1.7
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    Reviews Summary

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    The property boasts a decent location, just 700 meters from the waterfalls, and is generally clean. However, guests have faced major issues with basic amenities, like no hot water, poor room service, and a lack of food options nearby. Parking is also a hassle, with limited space available. Many reviews highlight unprofessional staff and cleanliness issues. While it's economical, the lack of essentials such as soap, towels, and consistent electricity makes it less appealing for a comfortable stay.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    giri r.solo

    Rooms are not cleaned every day, no food or even Coffee and tea available. Workers like Murugan working there will spoil the reputation of the hotel although other staff like Shivaand Armugam are honest and good.

    Travel Month: Jul 2025

    Room: Double Bed AC

    1.0

    It’s. Not. 3 star. Hotel. It’s 3 rd grade hotel

    mahesh a.family

    This is to inform you that. Hotel was so ugly. & no water. No hot water. . Bad smell in the. Room. Tape. Nab was. Broken. . No tv service. . No wi-fi. Service. Etc & it’s. Worst. Room. Hotel. For. Money. What. I paid.

    Travel Month: Mar 2023

    Room: Triple Room AC

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    raghavendra.

    Property is ok built but has no hot water facility, no breakfast no food facility. One has to travel 8km for a decent food. Groups with kids and senior citizens avoid this place. There are other places to stay i the vicinity but not online.

    Travel Month: Feb 2023

    Room: Double Bed AC

    4.0

    Neat and clean

    dineshkumar b.group

    Exactly 700mtrs from five falls its welland good on road property neat and clean

    Travel Month: Sep 2022

    Room: Standard Non A/C Room - Double Bed

    2.0

    Below average

    kalyanasundaram g.group

    When we check in to the room, there is was no water supply to the toilet the hotel people not even aware of it, it took around half a day to get repaired, room was looked cleaner but service was below average, not enough space for parking vehicle, most of the time we have to park our vehicles on the road side, there is no restaurant in and around this place if you need food you have to go to main town.

    Travel Month: Aug 2022

    Room: Double Bed AC

    4.0

    Enjoyed the stay

    kumaar.group

    Excellent location, near water fall but getting food is problem

    Travel Month: Jul 2022

    Room: Standard Non A/C Room - Double Bed

    3.0

    Car parking not good and no food

    kannan k.couple

    Car parking not good and no food

    Travel Month: Jul 2022

    Room: Double Bed AC

    5.0

    Wonderful Hotel

    mariappan r.couple

    Good service and cleanliness with very near to the location.

    Travel Month: Sep 2019

    Room: Deluxe A/C Room - Double Bed

    3.0

    Good

    senthilkumar v.family

    Stay ok. No restaurant. Room service not upto the mark. They didn't bring coffee in early morning

    Travel Month: Aug 2019

    Room: Deluxe A/C Room - Double Bed

    2.0

    Unprofessional hotel

    pradeep k.business

    No food, beverages, no electricity most of the time, mobile connectivity very poor, unprofessional staff, basic facility missing like hot water, mirror in bathroom, toilet amenities.

    Travel Month: Aug 2019

    Room: Deluxe A/C Room - Double Bed

    • user photos
    3.0

    Average Stay

    vikram h.loyalty-icongroup

    Economical and value for money.

    Travel Month: Aug 2019

    Room: Deluxe A/C Room - Double Bed

    3.0

    Average Stay

    mani r.

    Very near to falls. Rooms look like new.

    Travel Month: Oct 2018

    Room: Standard Non A/C Room - Triple Bed

    3.0

    Average hotel

    daniel g.

    Need to be managed professionally.
    It’s an average hotel, need to manage professionally.

    Travel Month: Sep 2018

    Room: Deluxe A/C Room - Triple Bed

    1.0

    Walk able from Five falls but lack lot of basics for the price they charge

    manimaran p.

    Pathetic for the price that we paid. Lacks basics in form of amenities soap, towel, water bottle, no power backup available.
    The room given to us was in second floor. The Lift is cramped and pitch dark once you enter into the lift. The room were just OK, but no towels, soap, water bottles. Whole day had power outage and no backup was available. The rooms are too costly for this location.

    Travel Month: Aug 2018

    Room: Standard Non A/C Room - Triple Bed

    2.0

    Near by five falls family stay in hotel is good

    venkadessan k.

    Room boy not good but hotel very good maintained.

    Travel Month: Jul 2018

    Room: Standard Non A/C Room - Double Bed

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