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You are booking hotel for more than 30 days

Review Of The Jaipur House0123401234

Sani Gaon, Mount Abu | 6 minutes walk to Nakki Lake

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.5
    Very Good

    521 Ratings, 424 Reviews

    excellent
    23%
    very good
    34%
    average
    19%
    poor
    14%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 2
    • 5
    • 2
    • 2
    • 5
    • 4
    • 2
    • 3

    Rating Categories

    • Hospitality3.9
    • Facilities3.5
    • Food3.8
    • Room3.4
    • Cleanliness3.6
    • Value For Money3.5
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    Reviews Summary

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    Jaipur House shines with its unbeatable location atop Mount Abu, offering stunning views of Nakki Lake and the surrounding landscape. Guests appreciated the historic charm of the heritage property and the lush gardens. However, many reviews highlighted concerns about room cleanliness, maintenance issues, and inconsistent service. Some guests mentioned that standard rooms felt subpar and lacked appealing views. While the food received mixed reviews, the terrace restaurant is a highlight for picturesque dining.

    Sort by:

    Positive first
    2.0

    Poor Stay

    hardikkumar h.

    Room service is not of proper availability, rooms are ok ok not good as a per property star's, not proper response from hotel staff

    Travel Month: Jun 2025

    Room: Deluxe Room

    4.0

    Good Stay

    nu27013937260295 c.

    Breakfast excellent Lunch/Dinner average Location excellent Deluxe room congested Bathroom specious and good

    Travel Month: Jun 2025

    Room: Deluxe Room

    3.0

    Average Stay

    riddhi s.

    Location very nice Food reasonable good Service very poor Not a proper selection with reference to their terrif

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    Average Stay

    jayanti s.family with 2 kids

    Property's location is good.well maintained property..but service is very poor.service doesn't meet your expectation.some staff are not paying attention to your problems after repeated complaints.food is expensive.

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Good Stay

    viktor s.couple

    Beautiful hotel and location. Some of the staff did not speak English, which you expect at an hotel like this

    Travel Month: Feb 2025

    Room: Superior Room

    1.0

    Terrible Stay

    poojan s.family

    I recently stayed at Hotel Jaipur House in Mount Abu, and it was an absolute nightmare. Let me break down the horrendous experience: Dirty Mattress and Missing Baby Cot Upon checking into our room, we were greeted by a mattress that looked like it hadn’t been cleaned in ages. To make matters worse, despite requesting a baby cot in advance, there was none available. Imagine trying to put your little one to sleep on a filthy bed! Stained Bath Towels The bath towels provided were not only threadbare but also had mysterious stains. It’s appalling that a supposedly reputable hotel would offer such subpar amenities. Stinky Bathrooms The bathrooms were a disaster zone. The stench was overpowering, and the cleanliness left much to be desired. It felt like we were stepping into a neglected public restroom. Electric Shock from the Kettle The pinnacle of our misery came when I attempted to make tea using the electric kettle. Instead of a warm cuppa, I received an electric shock! The wiring was clearly unsafe, and it’s a miracle I wasn’t seriously injured. Denial and Inaction When we complained about these issues, the staff initially denied any problems. It was only after persistent complaints that they reluctantly acknowledged the issues. But their response was lackluster, to say the least. Room Change? Forget It! Despite our repeated requests, they refused to change our room. It’s mind-boggling how they could be so indifferent to our discomfort. Food Poisoning To top it all off, the breakfast served at the hotel left me with a severe case of food poisoning. I spent the next day hugging the toilet bowl instead of enjoying the beautiful surroundings. In summary, Hotel Jaipur House is a disgrace to the hospitality industry. Avoid it at all costs unless you enjoy dirty rooms, unsafe appliances, and a complete lack of customer service. I wouldn’t wish this experience on my worst enemy.

    Travel Month: Jul 2024

    Room: Superior Room

    2.0

    Poor Stay

    rakesh j.loyalty-iconfamily

    Air condition was not working till morning,Swimming pool was not maintained,Toiletry/refreshing kit was not available in the room,Water bottle was not available in the room,Everything had to ask to arrange while paying /nightNot worth it.

    Travel Month: May 2024

    Room: Cottage Villa

    5.0

    Perfect

    priyanka.family

    Superb hospitality and perfect property for vacation with family and friends. We loved the trip and instant booking with make my trip

    Travel Month: May 2024

    Room: Superior Room

    • user photos
    3.0

    Average Stay

    avdhut k.

    Location below expectations no lake view needs infrastructure renovation no wifi available no swimming pool lizards moving in the room

    Travel Month: Mar 2023

    Room: Standard Room (New Wing)

    1.0

    B

    jitesh.couple

    Room was below average and they did not mention while booking that hotel is under construction so

    Travel Month: Jan 2023

    Room: Standard Room (New Wing)

    1.0

    location and hygiene

    amit k.family

    Location was good but the hygiene was very poor. Room was smelly and dirty. Room heater was make lot of noise

    Travel Month: Dec 2022

    Room: Standard Room (New Wing)

    • user photos
    • user photos
    • user photos
    2.0

    Bad state of hotel

    inderjeet g.family

    Torn bedsheets, rajai, mattresses and towels. Bathrooms were not clean. Scenery of the place was good and food also was good. But rooms and toilets were pathetic.

    Travel Month: Dec 2022

    Room: Standard Room (New Wing)

    5.0

    Best heritage’s hotel in mount abu

    vikas c.loyalty-icongroup

    What a beautiful location, amazing staff. Never seen such hospitality. Extra star for the hotel team, if they can just renovate the rooms a little bit, can be all time favorite

    Travel Month: Dec 2022

    Room: Standard Room (New Wing)

    1.0

    Terrible Stay

    ravi.loyalty-iconcouple

    Please mention ki v aha renovation chal raha he to palace bandh he.

    Travel Month: Nov 2022

    Room: Standard Room (New Wing)

    5.0

    Wash room not clean

    cchirag p.solo

    When we entered in the room and checked all things, wash room not clear yet and also tooth kit not also their, if you stay on this type property is mandatory.

    Travel Month: Jul 2022

    Room: Standard Room (New Wing)

    3.0

    Currently under renovation

    jimish p.family

    It has one of the best location and view of mt. Abu, the property is currently under renovation, the new wing is not that promising. Rooms are small and not worth the price they are changing, food is average though the staff is very courteous. Wouldn't recommend at this stage till renovation is completed.

    Travel Month: Jun 2022

    Room: Standard Room (New Wing)

    • user photos
    • user photos
    • user photos
    2.0

    Jaipur house, mt. Abu

    sailesh.group

    The upkeep of property was very bad. Main entrance road was badly broken. Tiles in bathroom were broken at several places, room linen were dirty and worn out with stains. Sofa upholstery were dirty and worn out. There was dust on almost everything. Ac was not working properly. Rooms were smelly. So was too scared to try food. Suit room sleeping area was very small.

    Travel Month: May 2022

    Room: Standard Room (New Wing)

    2.0

    P

    kumar r.family

    Very poor maintenance if entire property, people were drinking in open.

    Travel Month: May 2022

    Room: Standard Room (New Wing)

    3.0

    Jaipur house.

    sandeepsinh g.couple

    Ambiance is good but standard rooms are not up to the mark. Old tv of 19 th century. Ceilings are broken. In restautant only 2 waiter(one coock and another waiter) take care of all the guest. Property under maintainance. Positive is lush green garden. Top view restaurant.

    Travel Month: May 2022

    Room: Standard Room (New Wing)

    • user photos
    2.0

    About property

    lalit.couple

    Location is very good but rooms

    Travel Month: Apr 2022

    Room: Standard Room (New Wing)

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