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Near Mount Abu Bus Stand, Mount Abu | 2.5 km drive to Nakki Lake
1379 Ratings, 802 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Sterling Mount Abu offers beautiful mountain views and a peaceful atmosphere, perfect for a relaxing getaway. Guests appreciate the spacious rooms with balconies, decent food quality, and friendly staff, particularly highlighting the helpfulness of specific team members. However, there are consistent concerns about cleanliness and slow service, making some meals feel overpriced. Overall, it’s a mixed experience, balancing scenic charm with areas needing improvement.
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Average Stay
Not so good... Residencial area was far away from restaurant. Bathroom tap not working, when open tap, shower water automatic on, nobody asking about break fast before closing, bed tea also provided after half an hour of order... food is too costly, due to 18 %gst kids amenities also charging separate amount+gst. nobody taking care of guests after check in
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Tue Oct 21 12:10:55 IST 2025
Dear Sanjoy, Thank you for sharing your feedback. We genuinely regret that your stay did not meet your expectations. We're sorry to hear about the issues with the bathroom tap and the delay in service. We appreciate your comments regarding breakfast and amenities, as they help us identify areas for improvement. Your experience is important to us, and we hope to make necessary adjustments moving forward. Sincerely, The Sterling Holidays Team
Good
Good view from balcony and decent entertainment in the hotel. Food can get better. Overall, a good option for the view, locationand price. Good view from balcony and decent entertainment in the hotel. Food can get better. Overall, a good option for the view, location and price.
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Sat Oct 04 13:49:53 IST 2025
Dear Srikrishna, Thank you for your positive feedback! We're delighted to hear that you enjoyed the beautiful view from the balcony and the entertainment options. We appreciate your suggestion regarding the food and will take it into consideration. We're glad you found the location and price satisfactory. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Great location
great location and food but need to work on cleanliness and maintainence of the property. AC in rooms where dirty
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Thu Oct 02 02:15:17 IST 2025
Dear Gagandeep, Thank you for your feedback. It's wonderful to hear that you enjoyed the location and food. We appreciate your comments regarding cleanliness and maintenance, as they help us improve. Your insights about the AC will be reviewed to ensure a better experience in the future. Sincerely, The Sterling Holidays Team
Excellent Stay
Great location and very friendly staff.
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Thu Oct 02 02:15:19 IST 2025
Dear Ayush, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated our location and friendly staff. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
worst experience ever
Service was not good its getting late in every single normal thing amenities also before checkout 4 hours ago they started sending people and they push alarma button really very irritating and calling me when will you do checkout even not the right time 11 am checkout they started calling me around 8:30 really not good dont visit here also charging very high
Room: Premiere room with Sit Out
Sterling Mount Abu has replied on Thu Sep 18 12:35:07 IST 2025
Dear Dhrumin, Thank you for sharing your experience. I'm truly sorry to hear about the inconvenience you faced during your stay. It's disappointing to know that the service did not meet your expectations, especially regarding the early checkout notices and interruptions. Your feedback is important, and we will certainly address these concerns to improve our guest experience. We appreciate you bringing this to our attention. Sincerely, The Sterling Holidays Team
Worst hotel and pathetic service
Worst Hotel with Too High Price, Pathetic Service, No staff, Rooms are with lot of fungus and smell, untidy everywhere, all activities are chargeable, luggage is not safe, unhygeinic everywhere, rooms are different what it shows in photos, manager, staff is least bothered about guests. dont stay here at all as its total waste of money and 1 starter is 780 rs that too tasteless, peanuts 350rs. select other hotel
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Wed Sep 10 14:38:46 IST 2025
Dear Abhay, Thank you for sharing your feedback. We're truly sorry to hear about your experience and the concerns you've raised regarding the cleanliness and service at the hotel. Your input is invaluable, and we will address these issues with our team to improve for future guests. We appreciate you taking the time to let us know. Sincerely, The Sterling Holidays Team
Excellent Stay
Sterling Mount Abu is a beautiful resort nestled amidst the serene hills, offering a perfect blend of comfort, nature, and warm hospitality. The location is truly stunning, with breathtaking views of the mountains and greenery all around. The ambience is peaceful, making it an ideal getaway for families, couples, and groups alike. The rooms are spacious, well-maintained, and many come with balconies or sit-outs that allow guests to enjoy the refreshing mountain breeze. The large terrace and outdoor spaces are perfect for relaxing, enjoying a bonfire, or simply soaking in the natural beauty. The resort offers a variety of recreational activities, including indoor games, folk dance evenings, and nature walks, ensuring that guests always have something enjoyable to do. The swimming pool and outdoor areas further enhance the overall experience. A major highlight is the staff – they are polite, attentive, and always ready to go the extra mile to make the stay comfortable. Guests often appreciate the personal touch and warmth shown by the team. The dining experience is delightful, with a good breakfast spread and delicious meals that cater to different tastes. Dining by the poolside or in the cozy restaurant adds to the charm. Overall, Sterling Mount Abu provides a memorable experience with its scenic location, excellent hospitality, and a wide range of amenities. It’s a wonderful choice for anyone looking to relax and rejuvenate in the beauty of Mount Abu.
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Tue Sep 09 17:45:01 IST 2025
Dear Binaya, Thank you for sharing such a delightful review! It’s wonderful to hear that your stay at Sterling Mount Abu was memorable and that you appreciated the beautiful location, spacious rooms, and attentive staff. We're thrilled that you enjoyed the various recreational activities and dining experience as well. Your kind words motivate us to continue providing exceptional hospitality. We hope to welcome you back for another relaxing getaway in the future! Sincerely, The Sterling Holidays Team
Enjoyed the stay
Our stay was very good here. We enjoyed swimming pool, games room, folk dance performance. Restaurant food was delicious.
Room: Premiere room with Sit Out
Sterling Mount Abu has replied on Sat Sep 06 02:29:25 IST 2025
Dear Rahul, Thank you for sharing your wonderful experience! It’s great to hear that you enjoyed the swimming pool, games room, and folk dance performance. We're also glad that you loved the food at our restaurant. We look forward to welcoming you back for another enjoyable stay! Sincerely, The Sterling Holidays Team
Please avoid staying here.
Kitchen service was very slow and the quality of service overall has been degraded overtime. I stayed here in 2022 and they were fantastic. I don’t know what changed.
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Wed Sep 03 16:37:07 IST 2025
Dear Gurnaam, Thank you for sharing your feedback. It's concerning to hear about your experience with the kitchen service and the overall quality during your recent stay. We genuinely appreciate your observations, as they help us to understand areas where we can improve. Your previous positive experience means a lot, and we hope to restore your faith in our service in the future. Sincerely, The Sterling Holidays Team
Nice property but needs to be maintained
This property is located at nice location, but is not at all maintained well. Found it to be lacking cleanliness at multiple places. Room was not very clean. Dust was in multiple parts, pillows were worn out and not usable, bath towel were smelling, bathroom was not in good condition, electrical points were damaged. All these put us off for our trip to Mount Abu. Only saving grace is breakfast. It was extensive and of good quality. However prices of on-property restaurant is highly overpriced. Too expensive in short. I would not recommend this property till the issues are resolved.
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Thu Aug 28 13:28:54 IST 2025
Dear Sandeep, Thank you for sharing your feedback. It’s disheartening to hear about the maintenance issues you encountered during your stay, especially regarding cleanliness and room conditions. Your comments are valuable as they help us understand where improvements are needed. It's wonderful to know you enjoyed the breakfast, but we understand your concerns about the restaurant pricing as well. We appreciate your input and hope for the chance to provide a better experience in the future. Sincerely, The Sterling Holidays Team
Saurabh Mount Abu Revie
The property is great. Situated with the best view of valley. There is lot to do in the property. Staff is super polite and the food is delicious
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Thu Aug 28 14:59:06 IST 2025
Dear Saurabh, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the stunning views and found plenty to do during your stay. It's also great to know that our staff and food left a positive impression. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Good Stay
The food was excellent but the rooms did not meet expectations. Had better expectations from sterling chain. The rooms did service could have been better as well.
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Tue Aug 26 19:33:15 IST 2025
Dear Ayush, Thank you for sharing your feedback. It's wonderful to hear that you enjoyed the excellent food during your stay. However, we genuinely regret that the rooms and service did not meet your expectations. Your insights are valuable, and we will work on addressing these areas to enhance our guest experience. We hope to have the opportunity to welcome you back in the future. Sincerely, The Sterling Holidays Team
Excellent Stay
Excellent stay , good Hotel Staff , Comfot Room , Good View
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Tue Aug 26 02:01:09 IST 2025
Dear Hardik, Thank you for sharing your wonderful experience! It's fantastic to hear that you had an excellent stay, enjoyed the comfort of your room, and appreciated the good view and attentive hotel staff. We look forward to welcoming you back soon! Sincerely, The Sterling Holidays Team
Good Stay
“Had a wonderful stay at the resort! Beautiful location, clean rooms, friendly staff, and great amenities. Perfect place to relax and recharge. Highly recommended!”
Room: Premiere room with Sit Out
Sterling Mount Abu has replied on Sat Aug 23 02:01:55 IST 2025
Dear Aniruddh, Thank you for sharing your wonderful experience at the resort! We're thrilled to hear that you enjoyed the beautiful location, clean rooms, and friendly staff. It's great to know you found the amenities helpful for relaxation. Your recommendation means a lot to us! Sincerely, The Sterling Holidays Team
Excellent Stay
Good property and food very fantastic, location beautifully
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Sat Aug 23 02:01:59 IST 2025
Dear Nilesh, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay, the fantastic food, and the beautiful location. Your kind words truly motivate us to keep providing great experiences. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Average Stay
excellent room service, poo food, comfortable but small rooms, good location, but it's too costly, not worth it excellent room service, poor food, comfortable but small rooms, good location, but it's too costly, not worth it
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Tue Aug 19 02:01:13 IST 2025
Dear Avijeet, Thank you for sharing your thoughts. We're pleased to hear that you enjoyed the excellent room service and found our location convenient. We genuinely appreciate your feedback regarding the food and room size, as it helps us identify areas for improvement. Your insights are valuable, and we hope to enhance your experience in the future. Sincerely, The Sterling Holidays Team
Terrible Stay
The property is not well maintained, the swimming pool is just for namesake. It's all chaos in the dining hall during buffet meals. For a daily room rent , it's totally not justified. I feel
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Tue Aug 19 10:19:27 IST 2025
Dear Pravin, Thank you for sharing your feedback. We apologize for the inconveniences you experienced during your stay. It's disappointing to hear about the condition of the property and the dining experience. Your comments are valuable to us as we strive to improve our services and facilities. We appreciate your input and hope to have the opportunity to serve you better in the future. Sincerely, The Sterling Holidays Team
Excellent Stay
Location,food & services are super excellent. Staff was very friendly and helping.
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Mon Aug 18 02:01:46 IST 2025
Dear Siddharth, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found the location, food, and services to be excellent. It's great to know our staff made a positive impression. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Terrible Stay
The AC was not working the hotel took 4 hours to fix the issue and even after that the issue was not fixed . The alloted room was dirty
Room: Classic Room with Sit-out
Sterling Mount Abu has replied on Tue Aug 19 02:01:14 IST 2025
Dear Manika, Thank you for sharing your experience. I'm truly sorry to hear about the issues you faced during your stay, especially with the AC and the cleanliness of your room. Your feedback is important, and it will certainly be addressed to ensure improvements are made. We appreciate your insights and hope for the opportunity to serve you better in the future. Sincerely, The Sterling Holidays Team
Family Trip First time in Mount Abu
Excellent stay with Excellent food,also very good view from our hotel balcony Pleasant location tasty food
Room: Premiere room with Sit Out
Sterling Mount Abu has replied on Mon Aug 18 10:03:22 IST 2025
Dear Shubhendu, Thank you for sharing your lovely experience! We're thrilled to hear that you enjoyed your stay in Mount Abu, as well as the beautiful views and tasty food. It sounds like the perfect family trip! We hope to welcome you back for more wonderful memories in the future. Sincerely, The Sterling Holidays Team
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