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Review Of The Heritage Serviced Apartment

Mogarahalli, Mysore | 9.0 km from city centre

    User Rating & Reviews

    • everyone
    • family
    • group
    3.7
    Very Good

    44 Ratings, 16 Reviews

    excellent
    41%
    very good
    23%
    average
    14%
    poor
    11%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 3
    • 2
    • 4
    • 5
    • 3
    • 5
    • 2

    Rating Categories

    • Location2.8
    • Cleanliness3.3
    • Value For Money2.8
    • Food3.0
    • Facilities3.1
    • Checkin Experience3.7
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    Reviews Summary

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    Guests appreciate the peaceful location and clean rooms, along with good parking and decent hospitality. However, there are consistent concerns regarding maintenance, especially with toilets and amenities, as well as issues with communication from property management. Some guests faced problems with bookings and hospitality, leading to frustrations during their stay.

    Sort by:

    Positive first
    3.0

    Average Stay

    ravi k.group

    I booked six people allowed only four people for two people taking extra person amount mentioned aminites is not in roo I booked six people allowed only four people for two people taking extra person amount mentioned aminites is not in room

    Travel Month: Aug 2025
    2.0

    Poor Stay

    srikanth m.group

    I recently visited Mysore and stayed at this property. The location is a little away from the city, but that was not a problem for me. However, the overall maintenance needs improvement — the wall paint has turned black in some areas, the toilets were not in good condition, and the geyser was very small, which made hot water usage a bit inconvenient. With better upkeep, this place could offer a much more comfortable experience

    Travel Month: Aug 2025
    3.0

    Average Stay

    amratha k.family with 2 kids

    Its not a great place, roads in terms of approach was not great, its a simple home. Owner or manager didnt pick calls many a times, food was not served, we had food outside, Its a simple stay arrangement in budget, ina 2 BHK house, not made for memories . Amenties were not great,

    Travel Month: May 2025
    2.0

    Poor Stay

    family with 2 kids

    booked the room and arrived at the property to find out the property booking is full and it's don't have a place to stay at night. it means if the booking is confirmed by making payment in make my trip doesn't give you a room to stay. great lesson learnt

    Travel Month: May 2025

    The Heritage Serviced Apartment

    We Are really Sorry for the inconvineance caused, we are really looking forward to resolving the issue on both offline and online booking, Hoped next time u never have a issue

    3.0

    not

    preetham p.family with 1 kid

    not worth pls avoid.... average rooms n amenities n very far from the city ....not recommended...

    Travel Month: May 2025

    The Heritage Serviced Apartment has replied on Tue Jun 10 13:28:12 IST 2025

    We Are really Sorry for the inconvineance caused, Befor booking, you would get the Direction to reach the property please refer to it and then book, and about the rooms we everyone is provided with same rooms set up, we follow for own code for the room and property, And in city you would never park you vehicle in secure parking space as we provide, Hope u understand my Stand

    5.0

    Excellent Stay

    badal n.loyalty-iconfamily

    I visited with my family and i had just one conversation before visiting with Pramod and everything was taken care before reaching. The house was clean parking was available and it was very calm place. Pramod the owner was very polite and very professional. I would love to visit again.

    Travel Month: Jan 2025

    The Heritage Serviced Apartment has replied on Tue Jun 10 13:30:18 IST 2025

    Thank you Sir, we really value the guest experience, make sure you visit us again

    1.0

    Terrible experience

    deepa.group

    Property location is out of city. They provided only drinking water which was already opened and used by someone. Toilet was horrible. Three-fourth of flushed out water was coming out and we need to step on it. Ask of extra matress and bed sheets were not provided properly. There is no lock in one room. Balcony locks and other bed room lock are not working. Late night bed room lock got struck and they asked us to wait till next day morning to open the door. Finally, their representative have to break the door to open it. And they charged on us as property damage. They do not know how to respect the people. They argued to vacate the room when we ask for extra mattress what they promised. Property representative was rude. It's bad they locked the main gate and they were arguing with us for the property damage and they didn't allow to vacate. He was asking us to raise a police complaint as well. Overall the stay was horrible and recommend not even consider this one as a property. Thanks to makemytrip for understanding our concerns and getting the issues resolved on time.

    Travel Month: Dec 2024 (3-Night Stay)
    • user photos
    • user photos
    • user photos

    The Heritage Serviced Apartment

    We Are really Sorry for the inconvineance caused, Befor booking, you would get the Direction to reach the property please refer to it and then book, The picture posted is 100 meter away from our property, as really we had the voice record that u told our care taker to break the lock , and we had a prior booking from MMT , we couldn't deny a guest to not to Check in because As to get A new room in stress full trip is really hard, As the peak time as Up the extra bed were provided to other guest, we had no idea while booking how Many people are coming and guest number , So next time reach us before checking in and let us know the number if heads coming sowe could reserve the Amenites you needed , we Value your feed back and we tried to improve so you should give us the perfect 5 next time thank you

    1.0

    Terrible Stay

    deepa p.family with 2 kids

    Property location is out of city. They provided only drinking water which was already opened and used by someone. Toilet was horrible. Three-Fourth of flushed out water was coming out and we need to step on it. Ask of extra matress and bed sheets were not provided properly. There is no lock in one room. Balcony locks and other bed room lock are not working. Late night Bed room lock got struck and they asked us to wait till next day morning to open the door. Finally, their representative have to break the door to open it. And they charged on us as property damage. They do not know how to respect the people. They argued to vacate the room when we ask for extra mattress what they promised. Property representative was rude. It's bad they locked the main gate and they were arguing with us for the property damage and they didn't allow to vacate. He was asking us to raise a police complaint as well. Overall the stay was horrible and recommend not even consider this one as a property. Thanks to MakeMyTrip for understanding our concerns and getting the issues resolved on time.

    Travel Month: Dec 2024 (3-Night Stay)

    The Heritage Serviced Apartment

    This guest has stolen the other fat key too. They damaged the property. Make my trip team verified and made guest to pay the damage. We do not entertain these type of guest.

    5.0

    Excellent Stay

    pavan v.

    It was really good stay and peaceful locality. Sure

    Travel Month: Dec 2024

    The Heritage Serviced Apartment

    Thank you please visit again 🙏🏻

    5.0

    Excellent Stay

    bharat s.

    An excellent service apartment with very clean rooms, including the bathrooms. There is good parking space, no disturbances, and great hospitality. Highly recommended!

    Travel Month: Nov 2024

    The Heritage Serviced Apartment

    Thank you sir .Please visit again 🙏🏻

    5.0

    Great

    ganesh b.family with 1 kid

    Very good stay. The only thing is cabs are not available in this location. Host, Amenities are very Good. Highly recommendable.

    Travel Month: Nov 2024
    • user photos
    • user photos
    • user photos

    The Heritage Serviced Apartment

    Thank you sir. Please visit again🙏🏻

    2.0

    slippery bath room the height of bathroom is dangerous people fall

    prakash.loyalty-iconfamily

    Very bad. bad hospitality 👎

    Travel Month: Oct 2024

    The Heritage Serviced Apartment has replied on Tue Apr 08 21:48:50 IST 2025

    We were not up to your mark. We try hard to serve our guest. Thank you sir

    5.0

    Excellent Stay

    noor m.family

    Good 👍 very good........................excellent.........

    Travel Month: Oct 2024

    The Heritage Serviced Apartment

    Thank you sir. Please visit again🙏🏻

    5.0

    Excellent Stay

    gayathiri t.

    Very pleasant stay and must recommend for the family members with kids.

    Travel Month: May 2024

    The Heritage Serviced Apartment has replied on Sun May 19 10:13:22 IST 2024

    Thank you so much for your valuable feedback. Hope we satisfied your stay. Please visit again

    1.0

    Simply waste, no comments

    sridhar k.family

    Worst service, we have booked 8 rooms but they provided two rooms only, cheated.

    Travel Month: May 2024

    The Heritage Serviced Apartment has replied on Fri May 10 14:51:38 IST 2024

    Guest booked 2 bhk of 2. We had a offline booking for 1 2bhk. Even though we provided 1 2bhk extra beds and also refund of 536 was given to the guest. He is a lier more than we being a cheater. We sorry for the inconvenience caused.

    5.0

    Excellent Stay

    kumaran r.family

    Execellent stay experience. Very peaceful place. Restaurants were at a walkable distance. Owner francis was really kind & helpful.

    Travel Month: Dec 2023
    • user photos
    • user photos

    The Heritage Serviced Apartment has replied on Tue Jan 02 01:47:15 IST 2024

    Thank you sir. Please do visit again

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