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Rooms in an apartment with a swimming pool, kitchen & living room

Review Of The Grand Hotels and Suites

Shyam Nagar, Jaipur

    User Rating & Reviews

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    • group
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    3.6
    Very Good

    2280 Ratings, 965 Reviews

    excellent
    46%
    very good
    15%
    average
    11%
    poor
    10%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 1
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness3.6
    • Value For Money3.6
    • Food3.6
    • Facilities3.7
    • Checkin Experience3.6
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    Review Summary

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    The property boasts a great location, making it easy to explore Jaipur. Many guests appreciate the friendly staff and some comfortable rooms. However, cleanliness issues and inconsistent service have been frequently highlighted, with guests mentioning dirty bathrooms and slow responses. Additionally, extra charges for cleaning and amenities often leave guests feeling dissatisfied with their overall experience.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    ganesh m.group

    Our experience was good and excellent

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

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    5.0

    Excellent Stay

    yatharth p.couple

    Had a wonderful stay! The staff was attentive, rooms were spotless, and the service was seamless. Everything from check-in to checkout was smooth. Definitely one of the best hospitality experiences I’ve had — highly recommended!

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

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    5.0

    good service

    manish j.solo

    Good hotel visit again good se

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

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    5.0

    nice property all good cleaning highnesses staff was good my stay good plz

    rashika a.family

    Good property staff behaviour good nd politely all good

    Travel Month: Oct 2025

    Room: Premium Grand Suites

    5.0

    Excellent Stay

    saurabh s.business

    stay vash very good hotel is very good hotel satff is very very good service is also good Barekfast so very good

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

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    3.0

    good

    sanket s.group

    nice and good but service is poor

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

    5.0

    Excellent Stay

    saurabh s.business

    stay was great, very hygienic and host is very cooperative

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

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    4.0

    satisfactory stay , clean room

    rashika a.family

    Clean and conformable stay. Good staff name off Rahul ji

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

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    5.0

    Excellent Stay

    shashikant w.family with 1 kid

    really convenient and good hotel at good place

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Luxury Studio Suite

    1.0

    Hostel word to be used for this property

    gorprit s.family

    Bed sheet very dirty and walk way is also not sane .Not a place for family to stay

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

    3.0

    Disappointing Stay – Hidden Charges and Poor Maintenance

    sachin s.family with 1 kid

    My stay here was extremely disappointing. They charge an additional ₹300 per stay upon arrival, which feels like a hidden fee buried in their terms and conditions. The room was in poor condition, with cockroaches visible in several areas. Basic amenities like dental kits and hand wash were not provided. There is no in-house food service, and even food deliveries are not allowed to your door—you have to collect your order personally from the reception every time. To make things worse, the pillows and blankets were dirty, showing clear neglect in cleanliness and hygiene. Overall, not worth the price. They seriously need to improve maintenance, transparency, and basic hospitality standards.

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

    4.0

    Good Stay

    hibu a.group

    Good it was a spacious space and loved it

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Luxury Studio Suite

    4.0

    Good Stay

    kuldeep m.family with 1 kid

    location was very nice 👍 and facilities and cleanliness are also good

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

    5.0

    Excellent Stay

    ajeesh a.business

    The hotel was beautiful,personnel were very kind and helpful I. Restaurant was delicious and had a very comfortable stay. The hotel provided great service, with courteous staf. jaipur travaling providing with lot's of options for everyone. Driver kishan ji on duty at the time of my checking in were very helpful and nice.

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

    1.0

    Terrible Stay

    kaushlendra p.solo

    The property was extremely bad. Words can’t express the experience, this was one of the worst place I ever stayed. The room was badly rundown and after lot of complaints they changed my room the next day. It was like going from frying pan to fire, the room was also rundown. Stinky bathroom and cockroaches. There is a night club on the roof top and so at around 3 am on all the nights Random door bell ringing by people. All in all it was a nightmare.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Luxury Studio Suite

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    5.0

    Excellent Stay

    ashish l.couple

    It was good stafff was helpful overall a good spot to stay

    Travel Month: Oct 2025

    Room: Premium Grand Suites

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    3.0

    Bad exper

    naveen j.business

    Property location is the only best part rest all are poor or bad. From food to amenities to services are low level. The rooms are in bad condition, no one is bothered about services and ratings, customer service hardly matters for anyone associated with the property. First time I ignored the ratings and had suffered to do so

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Luxury Studio Suite

    5.0

    Nice Stay

    mohit d.solo

    It was good, calm and comfortable

    Travel Month: Oct 2025

    Room: Premium Grand Suites

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    1.0

    Terrible Stay

    ankit g.group

    It was a very bad experience, there were no facilities in the room, neither water nor utensils and the staff was also not attending their mobile phones, it was a very bad experience.

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

    1.0

    Terrible Stay

    amit g.

    It was a very bad experience, there were no facilities in the room, neither water nor utensils and the staff was also not attending their mobile phones, it was a very bad experience.

    Travel Month: Oct 2025

    Room: Luxury Studio Suite

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