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Review Of The Fern Residency Sarnath0123401234

Sarnath, Varanasi | 7.3 km drive to Kashi Vishwanath Temple

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
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    4.1
    Very Good

    781 Ratings

    excellent
    45%
    very good
    34%
    average
    11%
    poor
    6%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 3
    • 4
    • 4
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Hospitality4.2
    • Facilities4.1
    • Food3.9
    • Cleanliness4.4
    • Value For Money4.1
    • Child Friendliness4.3
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    Reviews Summary

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    This property shines with its delicious food and friendly staff, creating a cozy atmosphere for families. Guests appreciated the clean and spacious rooms, as well as the smooth check-in process. The location near Sarnath allows for a peaceful stay, away from city chaos, and the rooftop bar adds to the charm. While a few mentioned amenities and service needing a bit of polish, overall impressions highlight good hospitality and a commendable dining experience.

    Sort by:

    Positive first
    3.0

    Average Stay

    aviral s.group

    There was no Vala person to take my car to the parking area and security guard asked me to park outside the hotel because inside parking was full and 5 to 6 times. The electricity cut was happened when I was in my room and morning breakfast, breakfast area was too small. There was no variety of breakfast, and there is no person to serve us Just asking to self serve so theover all experience bad.

    Travel Month: Sep 2025

    Room: Winter Green Room

    The Fern Residency Sarnath has replied on Mon Sep 22 18:46:33 IST 2025

    Dear Mr. Aviral Sengar, I'm truly sorry to hear about the inconveniences you've faced during your stay at our hotel. Your comments regarding car parking, electricity cut, and breakfast service are serious and noted. Our team is looking into arranging a professional valet for smooth parking services. Also, steps are being taken to ensure uninterrupted power supply. In reference to the breakfast area, we're working on expanding it to accommodate more guests at once. Furthermore, we're revising our breakfast menu to include a wider array of options. Although buffet service allows guests to choose what they prefer, we'll consider having someone present to assist. We take your feedback seriously and thank you for bringing these issues to our attention. We deeply regret any displeasure caused and are dedicated to improving all aspects of our service to provide you with a superior experience next time. We hope that you will give us another chance to prove our commitment to high-quality service. Regrad's Shrikant Singh

    3.0

    Average Stay

    tarun v.family

    Travel desk is very bad and charge 900 rs for railway station pick up . which is 7 kms also the travel desk person try to get commission for everything like darshan and all and calls customer many times. Food and kitchen staff is very good and food is tasty . housekeeping staff is very helpful and supportive. location is very good and peaceful.

    Travel Month: Sep 2025

    Room: Fern Club Room

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    The Fern Residency Sarnath has replied on Mon Sep 22 18:46:21 IST 2025

    Dear Mr.Tarun Vyas, We appreciate your detailed feedback regarding your recent stay with us. It's really helpful to learn from your experiences so we can take actions for further improvements. We're disheartened to hear about your dissatisfaction towards our travel desk. We will immediately address this issue with our team. Rest assured, our priority is to provide transparent and prompt services, not to burden our guests with undue charges. Concerning the numerous calls, we will look into that matter. The intent was never to cause discomfort, but to assist with a smoother experience. We understand this might have been more intrusive than helpful and appreciate your understanding. We are delighted that you enjoyed our food, found it to our staff's credit. We'll pass on your compliments to our kitchen and housekeeping staff. Their effort is indeed praiseworthy and they'll be pleased to know that you valued their commitment. It's also good to hear that our location suited you. Our aim is to provide a peaceful environment to all our guests, and it's heartening to know we succeeded in your case. Your observations and suggestions are valuable to us. Regrad's Shrikant Singh

    5.0

    Excellent Stay

    kanishk s.family

    Had a comfortable stay at Fern Sarnath. The staff was attentive and helpful. we will be back soon and plan to have more memorable stays at the hotel. Manager Ved Prakash ensured that we all, including our kids were well looked after.

    Travel Month: Sep 2025

    Room: Fern Club Room

    • user photos
    4.0

    feed

    prakshal m.business

    excellent stay, nice location

    Travel Month: Aug 2025

    Room: Winter Green Room

    5.0

    5 star ratin

    hansa a.family

    It was a pleasant & comfortable stay at fern residency Sarnath it is situated in main road quality of food is just wow rates are very reasonable with really tasty meal in restaurant Mukesh waiter served us as his family member front executive manager was also very good. The ambience of the hotel and behaviour of the staff is just outstanding I would give this hotel 5 star rating

    Travel Month: Aug 2025

    Room: Fern Club Room

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    3.0

    Average Stay

    siddharth s.

    facility not good according to rates

    Travel Month: Aug 2025

    Room: Winter Green Room

    2.0

    Poor Stay

    lovekesh u.

    Fern Residency Sarnath - very unprofessionally managed property, to say the least! The worst of all issues - smoking was apparently allowed in rooms and the corridors reeked of smoke.

    Travel Month: Jul 2025

    Room: Fern Club Room

    5.0

    Excellent Stay

    lucky k.family

    excellent hospitality , awesome rooms and wide room space ...Very polite staff and obedient...Stay here without any hesitation...very good food.....b excellent for Staying ...

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Hazel Suite

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    5.0

    Excellent Stay. Worth spending.

    devendra l.business

    location is good. Food and services are excellent. Rooms are clean. Roof top restaurant and Bar is awesome. location is good. Food and services are excellent. Rooms are clean. Roof top restaurant and Bar is awesome.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Winter Green Room

    4.0

    Good Stay

    anurag s.

    Had a great stay! All the necessary facilities were available and well-maintained.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Winter Green Room

    5.0

    Excellent Stay

    anshuman a.family with 2 kids

    Food is excellent,staff support is good and also ambience ..rooms are clean,amenities well provided..exceed for family stays..

    Travel Month: Jul 2025

    Room: Fern Club Room

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    5.0

    Excellent Stay

    bharat j.family with 2 kids

    The ac was making noise. The staff was helpful and shifted to another room. room was pleasant. breakfast was ok ok but lacked tinge. overall good stay The ac was making noise. The staff was helpful and shifted to another room. room was pleasant. breakfast was ok ok but lacked tinge. overall good stay

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Winter Green Room

    The Fern Residency Sarnath has replied on Fri Jul 25 16:58:31 IST 2025

    Dear Mr. Bharat Jhunjhunwala, We appreciate your feedback regarding your recent stay with us. It's great to hear that our team was able to address the issue with the noisy AC unit promptly, and you found your stay in the new room pleasant. We'll definitely take your comments about the breakfast on board, as we are always looking at ways to enhance our services. We look forward to welcoming you back for an even better experience next time! Regrad's Shrikant Singh

    5.0

    Great Hospitality

    priyaskar p.family with 1 kid

    Excellent stay.. supporting staff.. very nice, Clean, comfortable rooms: Many guests praise the “neat and clean rooms,” with well-maintained bathrooms and modern amenities Friendly and attentive staff Located near Sarnath, the hotel provides a calm retreat away from the hustle and bustle of central Varanasi, while remaining within easy driving distance to cultural sights

    Travel Month: Jun 2025

    Room: Fern Club Room

    5.0

    Excellent Stay

    vikas k.family

    Hotal is clean and staff is very cooperative Location is easy Rooms very good Breakfast also good

    Travel Month: Jun 2025

    Room: Fern Club Room

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    5.0

    Highly Recommende

    shashank k.couple

    Stayed at **The Fern Residency** – a true 5-star experience! The hotel was spotlessly clean, with elegant interiors and a calm, welcoming atmosphere. The staff were courteous, professional, and always ready to help. The food was absolutely delicious, with a wide variety of options to suit all tastes. Room service was prompt and efficient, making the stay even more comfortable. Highly recommended for a luxurious and hassle-free stay!

    Travel Month: May 2025

    Room: Hazel Suite

    5.0

    Place to Stay

    abhishek s.family

    Awesome Staff, really helped me to get some medicine late night ..Especially Chef and his team..Few people do it

    Travel Month: May 2025

    Room: Fern Club Room

    • user photos
    5.0

    Excellent Stay

    dheemant d.couple

    The staff is helpful and cooperative , food is great.

    Travel Month: May 2025

    Room: Winter Green Room

    The Fern Residency Sarnath has replied on Thu Jun 05 14:29:45 IST 2025

    Dear Mr. Dheemant Detwani, We appreciate your positive feedback about our team and the food we serve. Our staff is always eager to offer their assistance and ensure the best possible experience for all guests. It's terrific to hear you found the food to be excellent. We strive for culinary perfection, and we understand how a delightful meal can significantly enhance the overall experience. If there are any specific dishes that you've loved and would like us to include more frequently on our menu, we'd be glad to hear your suggestions. Also, we're sure the team is thrilled knowing their efforts do not go unnoticed. We are eagerly looking forward to your next visit! Regrad's Shrikant Singh

    4.0

    Double bed - Has 2 single mattress combined

    aayushi p.solo

    the experience was great but only one drawback which Is they had 2 single mattress combined as on king size bed a little uncomfortable about it

    Travel Month: May 2025 (3-Night Stay)

    Room: Fern Club Room

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    3.0

    Not happy

    aayushi p.solo

    The only issue with Fern was the 2 single beds connected as Double bed with 2 single mattress it’s bad

    Travel Month: May 2025 (3-Night Stay)

    Room: Winter Green Room

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    3.0

    Average Stay

    amit k.

    The room does not match the price. It's very costly for what is just an ordinary room. Not worth the money.

    Travel Month: May 2025

    Room: Winter Green Room

    The Fern Residency Sarnath has replied on Mon May 26 16:40:16 IST 2025

    Dear Mr.Amit Kumar Gupta, We highly value your feedback and regret to hear that your stay didn't meet your expectations according to the room price. We set our room rates to align with the overall service quality, location, amenities and market-demand. However, we understand that this perspective may differ for everyone. Therefore, we ensure to take your concerns into consideration for upcoming evaluations and improvements. Also, do check out our promotional offers and discounted rates during certain periods of the year to give yourself another chance to experience our services at a reduced cost. We remain at your service for any new reservations or inquiries. Regrad's Shrikant Singh

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