PEARL COURTYARD

PEARL COURTYARD has replied on Sat Nov 15 11:45:58 IST 2025

Dear Ms. Sethi, Thank you very much for taking the time to share your feedback. We are delighted to know that you found the property neat and conveniently located near the temple. It is also wonderful to hear that our team’s courteous service added to the comfort of your stay. We truly appreciate your kind words and are glad that you had a delightful experience with us. It was a pleasure hosting you, and we look forward to welcoming you back again soon. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Fri Nov 14 11:04:59 IST 2025

Dear Ms. Puri, Thank you for taking the time to share your feedback. Please accept our sincere apologies for the inconvenience you experienced during checkout. We understand how stressful it can be to face an unexpected delay, especially when you have an early morning flight to catch. We are truly sorry for the confusion regarding the dinner bill. As our restaurant operates on a separate system, the missing record created an unfortunate misunderstanding. We appreciate your patience while our team verified the details, including your request to review the CCTV footage. Your experience does not reflect the standards of service we aim to uphold, and we will be reviewing our internal processes to ensure better coordination between departments so similar situations do not occur in the future. We value your patronage and hope we will have the opportunity to provide you with a much smoother and more pleasant stay next time. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD

Dear Mr. Rajagopalan, Thank you so much for sharing your wonderful feedback. We are delighted to know that you had an enjoyable stay with us and that our team—especially Twinkle, Basu, Sarves, Manoj, and the restaurant staff—were able to make your visit memorable. Your kind words of appreciation mean a lot to all of us. It was a pleasure having you as our guest, and we truly look forward to welcoming you back on your next visit to Varanasi. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Wed Nov 12 12:41:18 IST 2025

Dear Mr. Sharma, Thank you for taking the time to share your detailed feedback. We truly appreciate your comments and regret to learn that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the room condition, cleanliness, and limited breakfast options. Your observations regarding the maintenance of the rooms, air conditioning, and restaurant hygiene have been shared with our respective teams for immediate attention and improvement. We are already in the process of upgrading our facilities to enhance guest comfort and overall experience. We are grateful that you highlighted our convenient location near the Kashi Vishwanath Temple, and we genuinely value your constructive suggestions. Your feedback is invaluable in helping us raise our service standards. We hope you will consider giving us another opportunity to welcome you back and experience the improvements firsthand. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD

Dear Mr. Mandali, Thank you so much for sharing your wonderful feedback. We’re delighted to know that you had a pleasant stay with us and appreciated our friendly staff, convenient location near the temple complex and ghats, and the quality of our food. We’re especially happy to hear your kind words about our driver, Mr. Ashok — he will be thrilled to know that his driving skills and service made your return trip to Ayodhya comfortable and safe. Your appreciation means a lot to our entire team, and we look forward to welcoming you back soon for another enjoyable stay. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Wed Nov 12 11:38:34 IST 2025

Dear Ms. Reddypalli, Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to hear about the disappointing experience you and your family had during your visit. Please accept our sincere apologies for the delays in service and the lapses in housekeeping and food quality that you mentioned. This is certainly not the level of service we strive to provide to our valued guests. Your comments have been shared with our respective teams to ensure immediate corrective action is taken. We are reinforcing training with our staff to improve responsiveness and service efficiency, as well as reviewing our food preparation and room maintenance processes. We genuinely value your feedback, as it helps us identify areas that need improvement. We hope you will consider giving us another opportunity to serve you better in the future and experience the hospitality standards we are truly known for. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Fri Nov 07 18:33:42 IST 2025

Dear Mr. Roy, Thank you for taking the time to share your valuable feedback. We’re glad to know that you appreciated our location and found our staff courteous and helpful. We sincerely regret that certain aspects of your stay, particularly the food quality and in-room facilities, did not meet your expectations. Please rest assured that your feedback has been shared with our culinary and operations teams for immediate review and improvement. We constantly strive to enhance our guest experience, and your insights will certainly help us in that process. We hope you will give us another opportunity to serve you better and provide you with a more satisfying stay on your next visit to Varanasi. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Fri Nov 07 18:28:56 IST 2025

Dear Mr. Jasani, Thank you for sharing your feedback and for appreciating our food, service, and overall hospitality. We’re truly sorry to hear about your disappointment with the private boat experience. Please note that while we do assist guests with local arrangements through third-party operators, these services are managed independently, and pricing or scheduling may vary. That said, we sincerely regret that your experience did not meet expectations and understand your frustration regarding the Ganga Aarti timing. We have already taken your feedback seriously and have communicated with the concerned service provider to ensure greater transparency and consistency for our future guests. We truly value your comments and hope to have the opportunity to welcome you back for a smoother and more enjoyable experience. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Fri Nov 07 18:24:41 IST 2025

Dear Mr. Kumar, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not fully meet your expectations. Please allow us to clarify that our hotel is located in a highly sensitive heritage zone, just about 500 meters from the sacred Kashi Vishwanath Temple. Due to this prime location, access restrictions are sometimes imposed by the local administration, especially at present while the nearby rope way station construction is ongoing. We sincerely apologise for the inconvenience this temporary situation may have caused. We are pleased to inform you that these restrictions are expected to be lifted in the coming weeks, which will greatly improve accessibility to the property. We truly appreciate your comments regarding our staff and proximity to the temple and Dashashwamedh Ghat. Your feedback helps us continue improving our guest experience. We hope to have the opportunity to welcome you again once the area work is completed, so you can enjoy a more comfortable and seamless stay. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD

Dear Ms. Datta, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Cleanliness and guest comfort are our top priorities, and it’s disappointing to learn that we fell short during your visit. We would appreciate the opportunity to discuss this further and make things right. Please reach out to us directly at our contact like email and mobile number mentioned on your booking voucher, so we can better understand the situation and address your concerns personally. We value your comments as they help us improve, and we hope to have the chance to welcome you back for a more positive experience in the future. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Sun Nov 02 10:52:09 IST 2025

Dear Mr. Kumar, Thank you for taking the time to share your feedback. We’re delighted to know that you enjoyed our location and food. However, we sincerely apologize for the inconvenience you experienced with the amenities, service delays, and room cleanliness. This is not the standard we strive to maintain, and your comments have been shared with our team for immediate improvement. We truly value your input, as it helps us serve our guests better. We hope to have another opportunity to welcome you back and provide a more comfortable and seamless stay next time. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Fri Oct 31 15:19:16 IST 2025

Dear Ms. Rani, Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to know that you enjoyed your stay at Pearl Courtyard, appreciated our clean rooms, and found our team supportive. Being located close to the temple, we’re glad this added convenience to your visit as well. Your appreciation means a lot to us and motivates our team to continue delivering the best hospitality experience. We look forward to welcoming you again soon! Warm regards, Team Pearl Courtyard

PEARL COURTYARD has replied on Thu Oct 30 17:51:01 IST 2025

Dear Mr. Madan, Thank you so much for your kind words and for sharing your wonderful experience with us at Pearl Courtyard. We’re delighted to know you enjoyed the food, ambience, and our central location. Your appreciation means a lot to our team and motivates us to continue delivering the best hospitality experience to our guests. We look forward to welcoming you again soon for another pleasant stay! Warm regards, Team Pearl Courtyard

PEARL COURTYARD has replied on Thu Oct 30 14:39:03 IST 2025

Dear Ms. Smita, Thank you so much for your kind words and wonderful feedback. We’re delighted to know that you had an awesome experience and felt well taken care of by our friendly and helpful staff. Your appreciation truly motivates our team to continue delivering memorable stays for all our guests. We’re so glad that you consider The Pearl Courtyard as your preferred place to stay, and we look forward to welcoming you back soon for another warm and comfortable experience. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Thu Oct 30 14:36:37 IST 2025

Dear Ms. Togarati, Thank you for taking the time to share your feedback. We’re pleased to know that you had a comfortable stay and appreciated our cordial staff. We truly value your suggestions regarding the food quality and service, and we’ve shared your comments with our culinary team for improvement. Guest feedback like yours helps us enhance our offerings and ensure a better experience for all our visitors. We hope to have the pleasure of welcoming you back soon and providing you with an even more enjoyable stay. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Thu Oct 30 14:31:46 IST 2025

Dear Mr. Chaturvedi, Thank you for sharing your feedback. We’re delighted to know that you had a good stay and appreciated our convenient location near the Kashi Vishwanath Temple and local markets. It was a pleasure to have you with us, and we look forward to welcoming you again on your next visit to Varanasi. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Thu Oct 30 14:28:32 IST 2025

Dear Mr. Arikirevula, Thank you so much for sharing your wonderful feedback about your recent stay at The Pearl Courtyard. We’re truly delighted to know that you had an excellent experience from start to finish and enjoyed our convenient location, comfortable rooms, and warm hospitality. Your kind words for our front desk and restaurant teams, especially for Twinkle and others, mean a lot to us. It’s always rewarding to hear that our team’s efforts made your stay memorable. We sincerely appreciate your time and encouragement, and we look forward to welcoming you back soon for another comfortable and enjoyable stay in Varanasi. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Thu Oct 30 14:14:13 IST 2025

Dear Mr. Ranjan, Thank you very much for taking the time to share your detailed feedback about your stay with us. We are delighted to know that you appreciated our convenient location near Kashi Vishwanath Mandir, as well as the assistance provided by our staff and our transportation services. Your kind words about our courteous team truly mean a lot to us. We have also noted your valuable suggestions regarding room cleanliness and ventilation. Please be assured that we are continuously working to improve our facilities and services to make every guest experience even more comfortable. It was a pleasure to have you with us, and we look forward to welcoming you back on your next visit to Varanasi. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Mon Oct 27 16:06:16 IST 2025

Dear Mr. Chakraborty, Warm greetings from Hotel Pearl Courtyard ! Thank you so much for your wonderful feedback. We are truly delighted to know that you enjoyed your stay with us and appreciated our food and the hospitality of our team members. Your kind words mean a lot to us and serve as a great motivation for our staff to continue delivering memorable experiences to our valued guests. It was a pleasure to have you with us, and we look forward to welcoming you back soon for another delightful stay. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard

PEARL COURTYARD has replied on Mon Oct 27 16:01:40 IST 2025

Dear Ms. Gupta, Warm greetings from Hotel Pearl Courtyard. We sincerely apologize for the inconvenience you experienced during your recent stay with us. We are truly feel sorry to hear that the Jain food you requested was not available and that time in the room and bathroom cleanliness did not meet your expectations. Additionally, please accept our apologies for any disappointment caused by our staff’s behavior. Your feedback is extremely valuable to us, and we have shared your comments with our concerned teams to ensure that corrective measures are taken immediately. We truly regret that we fell short of providing you with the high standards of service and comfort that we strive for. We hope you will give us another opportunity to serve you better and restore your confidence in our hospitality. Warm regards, Asif Front Office Manager Hotel Pearl Courtyard