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Kakarmata, Varanasi | 7.1 km drive to Kashi Vishwanath Temple
253 Ratings, 111 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property enjoys a prime location with easy access to transportation and popular spots. Guests appreciate the clean and cozy rooms, along with the polite and supportive staff. Many enjoyed the delicious food and overall positive dining experience. Quick service and a good breakfast menu are also highlighted. However, some mention minor cleanliness issues.
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Excellent Stay
Nice clean room with good ambience. staffs behavior was also good. quick food services. overall great staying experience Nice clean room with good ambience. staffs behavior was also good. quick food services. overall great staying experience.
Room: Standard Room
hotel the elegence
overall good experience good stay satff where very cam and very kind.........i am very happy with thiss stay good exp
Room: Standard Room
Poor Stay
Property room was smaller than the mentioned 165 sq foot , room was smelly and dirty , and lack of cleaningness , this room should be maximum 2500 not more than that
Room: Standard Room
Good Stay
The location is fine, the food is normal, and the amenities are good. The reception person was always unable to listen to my concerns properly, Bar staff are not cooperative.
Room: Standard Room
good one keep the good job
Nice comfy hotel with well asisted staff and good bar service. People are well addressed. Food is ok
Room: Premium Room
hygiene issues
Less hygiene . Wasn’t clean, not worth for money I spent. However staff was really polite and good communication.
Room: Premium Room
Nice Stay
Good Room, nice cooperative staff, Nice Complimentary breakfast. Easily Accessible by Car. Autos easily available outside hotel.
Room: Premium Room
THE ELEGANCE has replied on Fri May 30 10:42:44 IST 2025
Dear Guest, Greetings from The Elegance ! Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated. We are glad that you enjoyed your stay and we look forward to welcoming you in future. Thanking You Parvez Ahmed Front Office Manager
location food service good but Facilities need to be worked upon
Hotel location was good, property is good , but I don’t know why they have electricity problem and after every 15 min , electricity trips.. and thy have connected fan and lights with one switch, if u switch off lights, fan too get off... that’s a terrible in summer
Room: Suite Room
Excellent Stay
Hotel staff was very good and supporting never saw such brilliant facility in small place like this and pricing was also normal
Room: Premium Room
THE ELEGANCE has replied on Fri May 30 10:42:57 IST 2025
Dear Guest, Greetings from The Elegance ! Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated. We are glad that you enjoyed your stay and we look forward to welcoming you in future. Thanking You Parvez Ahmed Front Office Manager
Excellent Stay
All required facilities provided without any follow up. Enjoyed Very clean accomodation and good food.
Room: Standard Room
THE ELEGANCE has replied on Fri May 30 10:43:10 IST 2025
Dear Guest, Greetings from The Elegance ! Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated. We are glad that you enjoyed your stay and we look forward to welcoming you in future. Thanking You Parvez Ahmed Front Office Manager
Terrible Stay
familyNot a good hospitality. .
Room: Suite Room
THE ELEGANCE has replied on Tue Mar 25 13:11:45 IST 2025
We would like to thank you for sharing your feedback with us. We are sorry that you did not receive good service. We appreciate your feedback and are since working to take care of the problem.
Good Stay
coupleLocation is good on the DLW Road. Rooms are small but neat & clean. But in restaurant during breakfast I found staff not competent enough to attend to visitors requirements quickly. The location is far from Kashi Vishwanath temple & due to flocks of visitors rickshaw drivers used to charge Rs. 400 to 500 one way from temple to hotel in the evening.
Room: Premium Room
Excellent Stay
The stay was really good. Very good and co-operative staff. Good food and service. Will stay again if i come to varanasi.
Room: Standard Room
THE ELEGANCE has replied on Fri Jan 17 16:45:22 IST 2025
Dear Guest, Greetings from The Elegance ! Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated. We are glad that you enjoyed your stay and we look forward to welcoming you in future.
Good Stay
Good i will try next time again. Thank u
Room: Standard Room
THE ELEGANCE has replied on Fri Jan 17 16:45:43 IST 2025
Dear Guest, Greetings from The Elegance ! Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated. We are glad that you enjoyed your stay and we look forward to welcoming you in future.
Very very bad customer service and poor service of hotel staff, will never
familyVery poor service, no response on call, even staff doesn't pickup the call and even no soap for 4 guest, only 1 soap is given to adjust in 4 after paying 5000 of big amount for 1 days even when checking was late at 8 pm and instead of stay of 24 hours charge of 5000 only stay of 16 hours only very very poor service over all by every staff on this hotel not recommended this hotel to any one in future very bad service, pathetic
Room: Premium Room
Excellent Stay
i love this hotel room 💕 everything is best...like feeling comfortable staffs are cooperative hotel service is best nice food good bathroom👍
Room: Standard Room
THE ELEGANCE has replied on Sat Nov 30 13:59:59 IST 2024
Dear Guest, Greetings from The Elegance ! Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated. We are glad that you enjoyed your stay and we look forward to welcoming you in future.
Excellent Stay
It was amazing experience to stay here. Ambience is very nice and staff was good. Sorry images are not available
Room: Suite Room
THE ELEGANCE has replied on Tue Oct 22 12:03:23 IST 2024
Dear Guest, Greetings from The Elegance ! Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated. We are glad that you enjoyed your stay and we look forward to welcoming you in future.
Excellent Stay
businessThe hotel is at a very good location, the food is also very good and the hotel staff is very cooperative
Room: Standard Room
THE ELEGANCE has replied on Sat Sep 14 15:07:41 IST 2024
Dear Guest, Greetings from The Elegance ! Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated. We are glad that you enjoyed your stay and we look forward to welcoming you in future.
excellent 👌👍 stay k
excellent hotel elegance Varanasi and near by ghats near by Varanasi railway station 🚉 best hotel Varanasi best staff Sagar ji
Room: Standard Room
Trust shattered on make my trip
coupleWorst experience. The housekeeping staff entered our room early morning using master keycard directly opened the room peeping and entered our personal space when were inside the room. Me and my partner are deeply traumatised about this horrifying incident my trust is shattered on make my trip and we want strict action measures to protect other people from this horrific experience.
Room: Standard Room
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