Review Of THE CRUZE PREMIUM BOUTIQUE HOTEL

Good stay. Polite staff. I loved the overall experience. The food was tasty. I recommend this property.

“The cruze was an unforgettable experience! The service was excellent, the food was delicious, the cleaning was spotless, and the staff was extremely polite and helpful. Truly the best hospitality one could ask for.”

24hr restraunt timming and food is good.. Good n fast service Only issue vallet scrached my car which i noticed after 50 km of checkout.

Room had cockroaches. Swimming pool not working for entire stay Hotel staff not informed about the the changes happening in hotel. Spa, saloon nothing operational. Money down the drain, book better hotels in the same price range. for this hotel with current conditions room rent should be half.

Location very fruitful for us, near our exhibition ground food- each and everything was very good amenities and services as per our expection

The Staff of the Hotel Needs to Learn a Lot in Hospitality. Specifically a Lady Don at Reception. Needs Lots to Improve

it was a wonderful property and stay was very comfortable. Very nice and comfortable stay. Rooms are very spacious

Property location for business travelers is perfect, it's right in industrial area of the city. Physical infra of the hotel is very good, the rooms, the toilets, the fixtures, all well made & maintained. Food was decent at least and good at best. However, the hotel fails at soft skills, abysmally. Its evident from the moment you enter your first interaction that the staff has been beaten into being more 'hospitable' but no one took the time to explain to them what that means in the context of serving a hotel guest. Example: reception phone number is 120 (from the room phone) but nowhere is it mentioned in the room. They didn't have a spare pen for me when i asked for it. The staff makes up silly, small lies to say no to a customer rather than being straight up and courteous. There were some exceptions to the above which made the stay palatable. But most of the staff was there to do a job not to serve.

Awesome room with a fantastic view. Food can be better. Washroom are very clean. Overall great experience.

The stay was good, room service and food was as per the expectation. The staff and valet parking was also good

Booked a suite room seeing the pictures but it never had an attached terrace. The room had mosquitoes. The room was big and spacious.

Location : average property access : poor food: excellent (5 stars) pool: was not available room service: excellent(5 starts)

Beautiful decorated. Breakfast was very good. Room service was prompt. Overall i rate high this hotel

This was my first visit and that too was not up to the mark as linen was dirty and tv was also not working

I just want to spend my time where i found this property as room are very luxury in quality where this property fulfill my needs also i got discount while booking hotel from make my trip

Well maintained. Comfortable stay

Hotel is well maintained and staffs are well behaved. Nice experience in stay at hotel cruze. Would be a first choice of stay in jamshedpur

Hair dryer was not provided in the room, even after request the same was not provided nor it was told that it can’t be provided. This kept me waiting for long. Very unresponsive reception manager as well as housekeeping team.

Hotel is decent and the cleanliness is one of the best in hotel. Not much variety available in breakfast.

Poor pathetic service, food is not good, staff behavior is very bad. Even the wifi was very slow. Tv connection was pathetic not at all a pleasant stay.