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Review Of Tex Palazzo Hotel0123401234

Ring Road, Surat | 6 minutes walk to Surat Textile Market

    User Rating & Reviews

    • everyone
    • business
    • solo
    • couple
    • family
    • group
    3.7
    Very Good

    273 Ratings

    excellent
    28%
    very good
    34%
    average
    24%
    poor
    7%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 5
    • 1
    • 4
    • 1
    • 5
    • 5
    • 4

    Rating Categories

    • Location4.4
    • Cleanliness3.8
    • Room3.7
    • Food3.9
    • Hospitality4.1
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Review Summary

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    This property is well-regarded for its prime location in the bustling textile market, making it ideal for business travelers. Guests appreciate the attentive staff and quick room service, along with the tasty food served in the revolving restaurant. However, the property shows signs of age, with several mentioning the need for maintenance and improvements in cleanliness and facilities.

    1.0

    Poor quality rooms and maintenance

    vishal k.loyalty-iconfamily

    Broken bed. Bed leg broken in the middle of the night. Very horrible. Nothing is maintained. Bedrooms are of old fashion. Bathroom is not maintained.

    Travel Month: Dec 2023

    Room: Deluxe Room

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    1.0

    Terrible Stay

    soumitrajit.loyalty-iconbusiness

    Rooms are dirty & shabby. Dim lit bathrooms. Corridor has beatles spit marks on the walls & stairwells. Also an elevator that operates @ the will of the hotel. Staircase access to the ground floor is not there. So in case of a fire there is no escape route.

    Travel Month: Nov 2023

    Room: Deluxe Room

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    5.0

    Excellent Stay

    yusufali v.loyalty-icon

    The reception staff was attentive. The room service was excellent

    Travel Month: Nov 2023

    Room: Super Deluxe Room

    4.0

    Stay at texplazo

    vishal m.loyalty-iconbusiness

    Is comfortable, warm, and worth the money. Most important is the location which is in the middle of the bustling city making most places reachable, especially if you are in business

    Travel Month: May 2023

    Room: Super Deluxe Room

    3.0

    Average Stay

    balaji s.

    This is an average hotel. This does not deserve a 3* rating. Very old style hotel. Lifts have to be manually operated. Not user friendly. Average hotel with average facilities. Not much options in breakfast. Overall 3 rating

    Travel Month: Apr 2023

    Room: Deluxe Room

    4.0

    Good for short stay

    hemant p.group

    Conveniently located.. comfortable if you have business activities… As it is Surat is hardly a tourist friendly location… Cunning petty traders.. Unfortunately such bargaining culture is extended to reception desk.. The whole hotel was empty hardly few guests… out of the booked 2 rooms they upgraded one and asked to pay for the second… the only difference between the 2 rooms was just 1 floor apart and one was clean and other was messy… Good and adequate room services… I would rate 3.5 out of 5

    Travel Month: Mar 2023

    Room: Deluxe Room

    2.0

    Poor service

    devendra k.loyalty-iconfamily

    No restaurant, ac was not working, abnormal sound from ac

    Travel Month: Mar 2023

    Room: Super Deluxe Room

    4.0

    Good Stay

    anil n.

    Good

    Travel Month: Feb 2023

    Room: Deluxe Room

    3.0

    Average

    mohamed a.couple

    Staff are polite the reason to go back or else the infra structure ambient s toiletries not as per standard, for this price no tea kettle, its wonder _ average

    Travel Month: Jun 2022

    Room: Deluxe Room

    2.0

    Very bad room condition, no tv services,

    pawan g.business

    Tv, ac service not available, after all hotel is good, but service s is not good. I am not satisfied

    Travel Month: Dec 2020

    Room: Deluxe Room

    5.0

    Very bad idea to stay here

    alok k.loyalty-iconbusiness

    Nothing goods about all wrong, its terrible to stay, l prefer to stay away at least 10km, very bad

    Travel Month: Sep 2020

    Room: Deluxe Room

    4.0

    Good place to stay for business people. All markets are near by

    arif h.couple

    Good place to stay for business people. All markets are near by

    Travel Month: Jan 2020 (3-Night Stay)

    Room: Super Deluxe Room

    5.0

    Good Hotel in center of textile market

    abhishek b.family

    Nice Hotel which is inside textile market.

    Travel Month: Jan 2020

    Room: Grand Suite

    4.0

    Best if u are a cloth merchant

    badrish.loyalty-iconbusiness

    Excellent location for a business trip. In the market and great front desk people. Great food and good rooms

    Travel Month: Jan 2020

    Room: Deluxe Room

    3.0

    Right on the ring Road, so it's pretty accessible. But, the rooms weren't very clean. Plus overall maintenance was poor

    sharon b.loyalty-iconfamily

    Not Worth visiting with family.

    Travel Month: Dec 2019

    Room: Deluxe Room

    5.0

    Compliments

    dattaram h.family

    Great service and polite staff. A perfect place to stay in Surat textile market.

    Travel Month: Nov 2019

    Room: Deluxe Room

    4.0

    Good Stay

    firoz k.family

    Worth staying and good value for money.

    Travel Month: Nov 2019

    Room: Super Deluxe Room

    4.0

    Great location closer to textile market

    rahul v.family

    Hotel is next to textile market and near to bus Station. Overall value for money, staff and food quality is nice

    Travel Month: Oct 2019

    Room: Deluxe Room

    5.0

    Excellent Stay

    ravi s.loyalty-iconfamily

    Nice.

    Travel Month: Oct 2019

    Room: Deluxe Room

    1.0

    Lousy Hotel not having any standard amenities as described

    prakashkumar m.business

    Door look jam main switch for lights customer needs to try and back window ac noisy, remote not working TV not working. Front desk poorly equipped staff are unprofessional.

    Travel Month: Oct 2019

    Room: Super Deluxe Room

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