Tex Palazzo Hotel

Broken bed. Bed leg broken in the middle of the night. Very horrible. Nothing is maintained. Bedrooms are of old fashion. Bathroom is not maintained.

Rooms are dirty & shabby. Dim lit bathrooms. Corridor has beatles spit marks on the walls & stairwells. Also an elevator that operates @ the will of the hotel. Staircase access to the ground floor is not there. So in case of a fire there is no escape route.

The reception staff was attentive. The room service was excellent

Is comfortable, warm, and worth the money. Most important is the location which is in the middle of the bustling city making most places reachable, especially if you are in business

This is an average hotel. This does not deserve a 3* rating. Very old style hotel. Lifts have to be manually operated. Not user friendly. Average hotel with average facilities. Not much options in breakfast. Overall 3 rating

Conveniently located.. comfortable if you have business activities… As it is Surat is hardly a tourist friendly location… Cunning petty traders.. Unfortunately such bargaining culture is extended to reception desk.. The whole hotel was empty hardly few guests… out of the booked 2 rooms they upgraded one and asked to pay for the second… the only difference between the 2 rooms was just 1 floor apart and one was clean and other was messy… Good and adequate room services… I would rate 3.5 out of 5

No restaurant, ac was not working, abnormal sound from ac

Good

Staff are polite the reason to go back or else the infra structure ambient s toiletries not as per standard, for this price no tea kettle, its wonder _ average

Tv, ac service not available, after all hotel is good, but service s is not good. I am not satisfied

Nothing goods about all wrong, its terrible to stay, l prefer to stay away at least 10km, very bad

Good place to stay for business people. All markets are near by

Nice Hotel which is inside textile market.

Excellent location for a business trip. In the market and great front desk people. Great food and good rooms

Not Worth visiting with family.

Great service and polite staff. A perfect place to stay in Surat textile market.

Worth staying and good value for money.

Hotel is next to textile market and near to bus Station. Overall value for money, staff and food quality is nice

Nice.

Door look jam main switch for lights customer needs to try and back window ac noisy, remote not working TV not working. Front desk poorly equipped staff are unprofessional.