The property has been flagged for seriously lacking in cleanliness and maintenance, with many guests reporting cockroaches, poor hygiene in bathrooms, and malfunctioning amenities like ACs and TVs. Service issues are rampant, including unresponsive staff and limited room service options. Though some appreciated the location and courteous staff, consistent problems with basic amenities, hygiene, and food quality overshadowed their stays. Overall, it seems the property struggles with upkeep and guest satisfaction.