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You are booking hotel for more than 30 days

Review Of SureStay by Best Western Model Town0123401234

Mohindra Colony, Amritsar | 2 minutes walk to Rani ka Bagh Market

    User Rating & Reviews

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    4.1
    Very Good

    330 Ratings

    excellent
    48%
    very good
    24%
    average
    15%
    poor
    5%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 3
    • 1
    • 3
    • 2
    • 3
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness4.4
    • Food4.1
    • Value For Money3.9
    • Facilities4.0
    • Child Friendliness3.5
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    Reviews Summary

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    The property boasts an excellent location near the railway station, making it convenient for travelers. Guests appreciate the cleanliness, with well-maintained rooms and delicious food. The staff, especially at the reception and restaurant, have been commended for their politeness and helpfulness. Breakfast options are enjoyable, although some noted a lack of variety. While room sizes are on the smaller side, many found their stay comfortable and value for money, making it a choice for budget-conscious travelers.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    sanpreet s.

    5

    Travel Month: Aug 2025

    Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker

    3.0

    Average Stay

    sachin p.business

    The room was very small and there was no safe parking .. felt like I overpaid for a hotel , but the staff is nice and supportive The room was very small and there was no safe parking .. felt like I overpaid for a hotel , but the staff is nice and supportive.

    Travel Month: Aug 2025

    Room: 2 Single Beds, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Ma

    4.0

    Good Stay

    tanvir s.

    Stay was good. Staffs were polite. Hotel is on the road, no difficulties in finding it. All the facilities were available.

    Travel Month: Jul 2025

    Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker

    5.0

    Excellent Stay

    prabhnoor s.couple

    The hotel was beautiful, with clean and comfortable rooms. It was even better than expected. The price was terrific. There were great restaurants within walking distance. I would definitely stay there again.

    Travel Month: Jul 2025

    Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker

    5.0

    Nice for stay

    tajinder s.couple

    feeling comfort to stay there, location is also good everything is near by to this location . food quality is also good

    Travel Month: Jun 2025

    Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker

    5.0

    Excellent Stay

    sachin.couple

    Excellent stay at sure stay hotel amritsar. Good staff behavior and very good hospitality. Operation manager mr sunil is very professional and great manager. Thank you

    Travel Month: May 2025 (3-Night Stay)

    Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, City View, Mini Bar, Coffee Maker, F

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    5.0

    good

    hitkaran s.couple

    Great experience and good location very near to tourist destination overall good experience I really enjoyed it

    Travel Month: Mar 2025

    Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker

    SureStay by Best Western Model Town has replied on Thu May 08 20:17:53 IST 2025

    Dear Sir, Hitkarn Singh Thank you for taking the time to share your feedback in your visit to SureStay by Best Western, Model Town - Amritsar. We are delighted to read from your review that you enjoyed your recent stay with us. We appreciate that you are acknowledged in every aspect of professional services. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at SureStay by Best Western, Model Town - Amritsar. I look forward to welcoming you back. Thanks Regards.. Sunil Operation Manager SureStay by Best Western, Model Town - Amritsar

    2.0

    Poor Stay

    rajdeep k.

    Rooms were very small and no water was also available after 11 that is there was no room service after 11pm. Crux the experience was over all bad and would never again stay in such a property and even after booking the room from mmt we decided to upgrade the room and did it but they charged us more and there was no option on mmt of superior bed room.

    Travel Month: Apr 2025

    Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker

    SureStay by Best Western Model Town has replied on Thu May 08 20:31:51 IST 2025

    Dear Ma'am, Rajdeep Kaur We're disheartened to learn about your experience. Your feedback regarding the room amenities is concerning and we assure you that it is the matter promptness & courtesy's. We have addressed these issues with our front desk team to ensure that our room guest must meet the higher priorities from check-in to check-out with prompt communication to further step to improve we improving in the guest communication sops to prevent such lack. If you choose to stay with us again, we would welcome the chance provide by you with the quality service and accommodation that you should expect from our establishment. Please feel free to reach out to our front desk team. Sincere Regards... Sunil Operation Manager SureStay by Best Western, Model Town - Amritsar

    3.0

    Average Stay

    vikramjeet v.

    It was average stay at this facility. We didn’t really enjoy breakfast as there was no variety at all. Even the food which they were serving was not upto the level. Sambhar taste was bad with so Much of salt. We booked superior room,but in room bar fridge was not working. There was TV without cable connection and it was not smart tv so we even couldn’t enjoy anything else no songs no youtube so totally boredom. Sorry not worth it

    Travel Month: Apr 2025

    Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, City View, Mini Bar, Coffee Maker, F

    5.0

    Great Experience

    sahibbir s.group

    Very good expererience. Great Service and food. Clean room. Staff is very helpful. Parking is available

    Travel Month: Feb 2025

    Room: 2 Single Beds, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Ma

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    5.0

    perfect for family on the go

    imtiyaz r.loyalty-iconfamily

    nice Stay, good Cooprative staff, very decent breakfast, got early check inn and late check out with no extra cost.

    Travel Month: Feb 2025

    Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker

    5.0

    Excellent Stay

    imtiyaz r.loyalty-icon

    Perfect location, decent size rooms, value for money paid,

    Travel Month: Feb 2025

    Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker

    5.0

    Nice service. Good staff behaviour

    veerpal s.solo

    Nice service. Good staff behaviour. Clean bus. Comfortable seat. Excellent Bus Travel Experience! From the moment I boarded the bus to reaching my destination, everything exceeded my expectations. The bus was clean, comfortable, and well-maintained. The seats were spacious and provided excellent legroom, making the journey very relaxing. The air conditioning was just right, keeping the atmosphere pleasant throughout the ride.

    Travel Month: Jan 2025

    Room: 2 Single Beds, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Ma

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    1.0

    Unhappy to stayed here

    arminder s.loyalty-iconcouple

    Staff behave was not good also parking issues here. I suggest to everyone one doesn’t stay here. Staff dealing was also worth. Small mark on bed sheet they charged 2000 extra. Customer was very bad experience.

    Travel Month: Oct 2024

    Room: 2 Single Beds, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Ma

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    3.0

    Sure stay model town

    ankit p.business

    The rooms are small and the breakfast had a limited menu. Parking space is very limited, and the area is near railway station. Good for people reaching amritsar via train, however the locality is not good as compared to ranjit avenue.

    Travel Month: Oct 2024

    Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker

    4.0

    Good Stay

    krishnazina t.solo

    Railway station is nearby. Hotel staff are nice and cooperative. Overall good stay. Budget friendly.

    Travel Month: Sep 2024

    Room: 2 Single Beds, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Ma

    2.0

    Bad behaviour

    akhil c.solo

    Very rude behaviour staff no support misbehave with my colleagues so arrogant staff first time i can see this hospitality pathetic never ever suggest this hotel to my colleagues and friends

    Travel Month: Sep 2024

    Room: 2 Single Beds, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Ma

    1.0

    It’s terrible hotel and thier air conditioners is not working

    taranjeet s.family

    All rooms are terrible and not clean and thier centralised air conditioners are not working. Suffocation in rooms and there is no ventilation.

    Travel Month: Sep 2024

    Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker

    5.0

    Awesome hotel

    amar a.business

    Everything awesome. Staff also knowledgeable. Food also awesome. Rooms are clean and looks good. Overall we give 5 star

    Travel Month: Aug 2024

    Room: 2 Single Beds, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Ma

    4.0

    Good Stay

    sudarshan a.

    All are good. Room was good and clean. Staff behaviour was also nice. The only concern was water clog near door whenever you bath, this is the only flaw rest is good.

    Travel Month: Aug 2024

    Room: 2 Single Beds, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Ma

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