The property boasts a prime location near major malls and convenient transportation. However, many reviews highlight poor cleanliness, uncooperative staff, and unsatisfactory amenities. Issues like dirty linens, lack of complimentary water, and rude service have been frequent complaints. While some guests praised the spacious parking and decent food, the overall experience varies greatly between guests, with many expressing frustration over management and service quality. Cleanliness and responsiveness appear to be significant concerns.