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Sinhagad road, Pune
82 Ratings, 52 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has mixed reviews, with some guests appreciating the location and spacious rooms, while others faced issues with cleanliness and maintenance. The rooftop restaurant and food quality received some positive feedback, but many mentioned poor service and lack of staff training. Complaints about AC functionality, broken facilities, and rude behavior from staff were common. Some guests found it decent for short stays at affordable rates, especially for travelers seeking convenience in Pune.
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Excellent Stay
There is good and quiet atmosphere which is ideal for mental peace and improving overall health. Best place to visit.
Room: Classic
Excellent Stay
They worked quietly and efficiently. Always polite when they saw us in the hallways. Room was perfect after each cleaning.
Room: Classic
Excellent Stay
We felt so welcome here. Good room service and comfortable bed. Perfect atmosphere for a romantic trip.
Room: Classic
Excellent Stay
We absolutely loved our stay! Friendly staff, clean environment, and excellent service. Our love story became even more beautiful.
Room: Classic
Excellent Stay
We responded calmly to challenges and surprises. Hotel atmosphere reduces stress and promotes thoughtful parenting approaches.
Room: Classic
Terrible Stay
Horrible to stay and service was very poor. Not happy with how they responded us
Room: Classic (2X)
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Fri Aug 16 21:27:06 IST 2019
Sorry for the hassle you faced, Radheshyam! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rahul
Price high
businessWhat was shown in MMT app, they have charged extra.
Room: Classic (2X)
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Wed Aug 14 19:10:08 IST 2019
Sorry for the unpleasant experience you had with us, Suresh! Thanks for notifying us and we'll surely work towards better guest experience in the future. Regards, Amit.
Average Stay
businessIt was an average stay. Not too good, not too bad
Room: Classic (2X)
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Thu Aug 29 19:07:33 IST 2019
Sincere apologies, Rajesh! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Rahul
Good hotel.
This hotel is situated on Sinhgad road. If you are getting discounts kindly ascertain with your service provider as hotelier makes an issue over a difference of amounts and holds check-in. I had a booking with online payment but had to wait as this issue took two-three hours to resolve. MMT People helped me and were able to check-in. No parking place is available.
Room: Classic (2X)
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Thu Aug 08 20:13:33 IST 2019
Hi, Sagar! Thank you for rating our services. We understand that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Rahul
Good Stay
Good Hotel. Ac wasn't up to the mark, water was leaking from ac.
Room: Classic (2X)
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Sat Jun 29 21:33:40 IST 2019
Apologies for the inconvenience caused, Yash! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we ve shared this feedback to our team so that corrective action can be taken soon to serve better. Regards, Jamil
Average Stay
The stay at the Hotel was ok and average.
Room: Classic (2X)
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Wed Jun 19 18:21:59 IST 2019
Apologies for the inconvenience caused, Uttam! We've marked a note for the experience you had with us and we will put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead. Regards, Rahul.
Average Stay
The stay was as good. A recommended one.
Room: Classic (2X)
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Fri Jun 14 08:00:26 IST 2019
Hi, Roshni! Thank you for spending your valuable time to rate us. As per the feedback, we can See that you aren't fully satisfied with our services and we'll surely put in our continuous efforts to improve our services. Regards, Swarna
Good Stay
Good for stay. Just one thing that ac not work properly. Nd wall watch should be there.
Room: Classic (2X)
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Mon Jun 10 23:52:36 IST 2019
Dear Guest, Thank you so much for your words of praise. We re excited to host you again soon with amazing experience further.
Average Stay
Breakfast very bad, I recommend to book this Hotel without breakfast. Housekeeping staff is inexperienced. Managerial staff is good and cooperative
Room: Deluxe Room
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Tue Jun 11 22:21:35 IST 2019
Dear guest, we're extremely apologetic to know that your experience with us has not been a pleasant one. We'd definitely work on your feedback to provide the best possible experience next time.
Terrible stay
Its fit for truck drivers. I don't understand how OYO accepted it. Is OYO such a low standard company. Rooms were old renovated. Bad hotel.
Room: Classic Room
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Fri Jun 14 07:45:46 IST 2019
Sorry for the hassle you faced. We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future.
Excellent Stay
Nice value for money good stay.
Room: Classic Room
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Fri May 24 09:50:47 IST 2019
Glad to see that you have rated us positively, We will keep delighting our guests and promise to keep service standards high whenever you stay next with us.
Good
soloA good stay for 1-2 days. Services are good. But very far from the Airport and the Railway Station. Didn't try the food, but heard that it's really good.
Room: Classic Room
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Thu Jun 06 14:11:02 IST 2019
Hi Guest, Thanks for spending your valuable time to write the review. Surely, we will work on your feedback for the better guest experience in the future. Hope to host you soon, regards.
Good staff behavior
Good staff behavior, room neat clean
Room: Classic Room
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Fri May 24 09:50:47 IST 2019
Dear Guest, pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon.
Service
Rich look, breakfast was tasty but costly, service providers are polite
Room: Classic Room
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Thu May 09 19:34:09 IST 2019
Hi, Aditya! We're very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Rachit
Good
businessGood.
Room: Classic Room
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel has replied on Wed Apr 24 15:36:16 IST 2019
Charmed to See you loved our services, Milankumar! Have a pleasant day ahead) regards, Saurabh
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