The property boasts spacious rooms and a pleasant atmosphere, but many guests found it lacking in cleanliness and maintenance. Dirty sheets, unclean bathrooms, and poor room service were common complaints. The reception staff seemed uninterested and unresponsive during critical times. While the location and room design have potential, the overall experience fell short due to hygiene issues and inadequate service. Guests expressed disappointment with the management and a lack of basic amenities, impacting their stay negatively.