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Review Of Super Hotel O Prashant Villa0123401234

Hesag, Ranchi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    53 Ratings, 24 Reviews

    excellent
    23%
    very good
    15%
    average
    25%
    poor
    13%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 3
    • 4
    • 3
    • 3
    • 1
    • 1
    • 4
    • 1

    Rating Categories

    • Location3.0
    • Cleanliness3.3
    • Room3.8
    • Food2.5
    • Value For Money3.4
    • Facilities1.5
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    Review Summary

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    Guests appreciate the property’s peaceful location, making it ideal for short stays. While the staff is often described as supportive and attentive, hygiene standards have drawn criticism, with reports of unclean linens and inadequate bathroom facilities. The absence of an in-house kitchen and consistent food service issues are notable downsides, despite some positive remarks on room comfort and air conditioning.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    roshan s.family

    Hygiene is not maintained, hotel does not have it's own kitchen, if you add meal you will get it from outsider vendor stall food. It is not good for stay for a full day. It is a couple friendly hotel only

    Travel Month: Oct 2025

    Room: Classic

    1.0

    No water

    neha f.family

    There was no water since night and when we called reception they said the motor is blown and it will take time to get it repaired, so we waited till 9am but repair did not happen. Terrible experience

    Travel Month: Oct 2023

    Room: Classic

    1.0

    Complaint

    jidan a.couple

    The receptionist was ill mannered. Also the room was not good, bedsheet and pillow covers were not clean and even no water in the tap. Had to change the room. Poor state of affairs.

    Travel Month: Jun 2023

    Room: Classic

    1.0

    My honest review

    prasenjit d.loyalty-iconsolo

    If you look at economy wise it's okaish. Ac does work properly. They don't have backup generator instead they had inverter. Food was overly charged and they include delivery charge as well. Which by the way is not mentioned in the details. Bathroom is very small. When i say very, it means extremely. Overall, i had worst experience

    Travel Month: May 2023

    Room: Classic

    4.0

    Good Stay

    sudhir k.

    It was good airy room

    Travel Month: May 2023

    Room: Classic

    Super Hotel O Prashant Villa has replied on Wed May 31 16:19:31 IST 2023

    Thank you so much for the wonderful rating, Sudhir Kerketta! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever ) Regards, Lisa

    3.0

    Good location, okay-ish experience

    shikha m.couple

    The hotel is located very close to the airport and Hatia railway station, and easy to reach on auto/Ola. When we reached the hotel, the light in the bathroom was not working, so we had to switch to another room, which had a matchbox and two half-empty water bottles, so my guess was the room has not been cleaned properly after the previous guests left. The TV in the room did not work, and there was no water in the morning for more than one hour. The bed was comfortable though, and there were no mosquitoes, so we got a good night’s sleep.

    Travel Month: Mar 2023

    Room: Classic

    2.0

    Poor Stay

    prabhakar k.

    No breakfast no tea and even after asking for it they are saying not available and even food from outside is not allowed. Yesterday i didn't get my breakfast and same is today also. It's like wasted my time and money by booking from make my trip. I am very sorry to say but i mean my words.

    Travel Month: Jan 2023

    Room: Classic

    2.0

    Poor Stay

    omprakash.solo

    Please rectify the current price of the rooms as when i go for check in, the hotel management ask me to pay the extra amount of the rooms that i book mode by paying the amount shown. Otherwise the stay and room condition was good thank you

    Travel Month: Jan 2023

    Room: Classic

    1.0

    complete lie was said in the description

    yatindra j.family

    everything in the discription was lie and very poor service. everything provided was dirty and rooms were really unhygienic had very bad experience

    Travel Month: Sep 2022

    Room: Classic

    1.0

    Worst hotel i have stayed till now

    rajan k.solo

    When i checked in the hotel, i got a room where is no power available at charging points and ac was not functioning, after that i called receptionist and complained, that person sought-ed on me and have a rude behaviour. After that i ordered food and water. They gave me food in package without cutlery, when i asked for cutlery they gave me uncleaned cutlery and opened sealed water bottle. Also there was used towels and dirty blanket.

    Travel Month: Sep 2022

    Room: Classic

    • user photos
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    • user photos
    • user photos
    2.0

    Bad experience

    ravi k.loyalty-iconfamily

    Booked this hotel for my driver to stay. I had booked hotel with breakfast, but didn't provide them breakfast. Their excuse was kitchen not working. If kitchen was nit working then why they and mm t charged for breakfast.

    Travel Month: Jul 2022

    Room: Classic

    3.0

    Good

    diwaker v.loyalty-iconsolo

    Good room setting. But need more facility. No inhouse kitchen. No food available as they committed

    Travel Month: May 2022

    Room: Classic

    5.0

    Excellent Stay

    shubham.

    A "quiet" and hustle-free location, and a very attentive and polite group of staff. Overall a great place for a peaceful stay.

    Travel Month: May 2022

    Room: Classic (2X)

    Super Hotel O Prashant Villa has replied on Sun May 15 08:13:14 IST 2022

    Hi, shubham kumar! we're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further. Regards, rahul

    1.0

    Location, food and hygiene

    dipendra g.loyalty-iconsolo

    Location is good. Food they purchased from outside. Hygiene was poor. All walls were damped

    Travel Month: Mar 2022

    Room: Classic (2X)

    Super Hotel O Prashant Villa has replied on Fri Apr 08 11:48:25 IST 2022

    We are extremely sorry to know this, dipendra guha! thanks for notifying this concern. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, palak!

    1.0

    Very helpful staff.

    kamlesh k.solo

    I had a exam next morning at 7 am. And unfortunately i forgot to get my admit card print out. In the night i remember when all the shops were closed. Staff of the hotel got me the print out of my admit card in night. It was great saviour for me.

    Travel Month: Sep 2021

    Room: Classic (2X)

    3.0

    Basic

    khnam s.couple

    Hotel should focus on clienliness, toiletries were not available, linen was dirty, water bottle was not provided, ac not working properly

    Travel Month: Mar 2021

    Room: Classic (2X)

    Super Hotel O Prashant Villa has replied on Tue Apr 06 19:00:34 IST 2021

    Hi khnam shista, we are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, james!

    3.0

    Hatia hotel

    kishor c.group

    Location is inside colony. Just to spend days. Very peaceful area. No noice. Looks like an apartment from outside. Parking available food is poor. Service could be better.

    Travel Month: Mar 2021 (4-Night Stay)

    Room: Classic (2X)

    Super Hotel O Prashant Villa has replied on Mon Mar 29 06:30:54 IST 2021

    We are really sorry to disappoint you, kishor chakraborty! thank you for notifying us and we will surely be working for the better guest experience. Regards, james!

    5.0

    Good service

    ajay k.group

    Staff is very supportive and communicating with them was at ease

    Travel Month: Mar 2021 (4-Night Stay)

    Room: Classic (2X)

    Super Hotel O Prashant Villa has replied on Sat Mar 27 07:30:42 IST 2021

    Thank you for sharing your genuine comments and rating us positvely, ajay kumar! we will ensure to serve you better whenever you visit us next in the future. Have a wonderful day. Regards, navneet

    1.0

    Terrible Stay

    pradip s.business

    Food quality bad, service bad,
    Extremely bad hotel in respect of all

    Travel Month: Jan 2021

    Room: Classic (2X)

    Super Hotel O Prashant Villa has replied on Sat Jan 16 20:00:10 IST 2021

    We’re sorry to have you disappointed, paradip sarkar! do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, james!

    2.0

    Ok stay need too much improvement on services

    archana k.group

    Ok stay, washroom was clean and spacious but room was very small, there was no kitchen so had to order food from outside. Service was poor as staff was not available.

    Travel Month: Jan 2020 (3-Night Stay)

    Room: Classic (2X)

    Super Hotel O Prashant Villa has replied on Tue Jan 21 13:13:52 IST 2020

    We truly regret for the distress caused, Archana! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Rahul!

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