Hotel Crystal Residency

Hotel Crystal Residency

Dear Sir, Thank you for taking the time to share your experience with us. We’re pleased to hear that you appreciated our location, cleanliness, and the hospitality of our staff—these are areas we take great pride in. We also sincerely acknowledge your feedback regarding the food quality and pricing. Your comments have been shared with our culinary team, and we’re actively working to enhance both the consistency and value of our offerings. Your insights are truly appreciated and help us improve. We hope to welcome you back to Crystal Residency with an even better experience. Warm regards, Crystal Residency Hotel

Hotel Crystal Residency has replied on Thu Aug 07 16:22:47 IST 2025

Dear Mr. Abdul Muttalib, Thank you for your kind words and for taking the time to share your experience. We’re truly pleased to know that you found everything to be very good during your stay. Your satisfaction is our greatest reward. We look forward to welcoming you again at Hotel Crystal Residency. Warm regards, Team Crystal Residency

Hotel Crystal Residency

Dear Sir, Thank you for sharing your experience. We regret that your stay did not meet expectations and apologize for any inconvenience caused. We would like to clarify that our hotel had previously ceased accepting direct bookings from you due to prior instances of inappropriate conduct and discourteous interactions with our staff. Your recent booking through MakeMyTrip was honored as part of our commitment to third-party platforms, and the same concerns have been duly communicated to MakeMyTrip for their awareness and action. The cancellation of your subsequent booking was a decision made by them, based on our submitted report. We strive to maintain a respectful and comfortable environment for all our guests and team members. We appreciate your understanding. Warm regards Crystal residency Team.

Hotel Crystal Residency has replied on Mon Jun 09 12:15:57 IST 2025

Dear Guest, Thank you for choosing Hotel Crystal Residency once again! We truly appreciate your continued trust in us. We're delighted to hear that you found our location convenient for your visit to the Mecon office and that our rooms met your expectations. Your satisfaction means a lot to us, and we look forward to welcoming you back for another comfortable stay. If there's anything we can do to enhance your future visits, please don't hesitate to let us know. Best regards, Crystal Residency Team

Hotel Crystal Residency has replied on Fri May 23 17:33:17 IST 2025

Dear Sir, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. Regarding the breakfast timing change, we regret that this was not communicated to you in advance. We will ensure better communication going forward to keep our guests informed. We also appreciate your input on the breakfast menu and housekeeping availability. Your concerns have been noted, and we will review them with our team to improve our services. We truly value your stay with us and hope to provide you with a much better experience on your next visit. Please feel free to reach out to our team if there’s anything we can do to assist you further. Best regards Crystal Residency Team.

Hotel Crystal Residency has replied on Mon Jun 09 12:20:28 IST 2025

Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our service and cleanliness, and that your stay was superb. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you back to Hotel Crystal Residency whenever you visit Ranchi again. Best regards, Crystal Residency Team

Hotel Crystal Residency has replied on Fri May 23 17:36:48 IST 2025

Dear Guest, Thank you for sharing your feedback. We're glad to hear that you enjoyed the room and found it comfortable. We regret any inconvenience caused regarding our service and operational hours. There seems to be some confusion regarding the hotel's closing time, and we sincerely apologize for any misunderstanding. We will look into this matter to ensure clarity and a better experience for our valued guests in the future. Your feedback is important to us, and we truly appreciate your stay. We hope to welcome you again and provide an even more enjoyable experience. Best regards Crystal Residency Team

Hotel Crystal Residency has replied on Fri Jul 18 12:50:13 IST 2025

Dear Mr. Bondi Srinivas, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you faced regarding the room condition and water availability in the washroom. This is certainly not the standard we aim to maintain, and your feedback is valuable in helping us improve. Our housekeeping and maintenance teams have been informed, and corrective measures are already being taken to ensure this does not occur in the future. We truly regret the discomfort caused and appreciate your patience and understanding. Warm regards, Crystal Residency Team

Hotel Crystal Residency has replied on Sat Sep 20 16:37:07 IST 2025

Hello ma'am, thank you for your valuable feedback, it helps us keep on improving. Please do visit us soon as we have improved our breakfast and hoping to stand by your expectations and do have a pleasant stay.

Hotel Crystal Residency has replied on Thu Aug 07 16:24:31 IST 2025

Dear Mr. Kundan, Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations. Your comments regarding the room, breakfast, and dinner have been noted with utmost seriousness. We are committed to improving every aspect of our service and will address these concerns with our team. We truly value your input and hope to have the opportunity to serve you better in the future. Warm regards, Team Crystal Residency

Hotel Crystal Residency has replied on Tue Feb 04 12:25:18 IST 2025

Thank you for your feedback, Satyendra Nath Modak. We are sorry to hear that you did not have an enjoyable stay with us. Your feedback is important, and we take it seriously. We will review your comments and strive to make the necessary improvements to enhance our guests' experiences. We hope you will consider giving us another chance in the future. Warm regards, Hotel Crystal Residency Team

Hotel Crystal Residency has replied on Tue Feb 04 12:26:33 IST 2025

Thank you for your kind words, Sanjoy Datta. We are delighted to hear that you had a good stay with us and that our staff made your experience comfortable and pleasant. Your positive feedback about our fast and commendable service, especially the friendliness of our reception staff during late evenings, is truly appreciated. We look forward to welcoming you back to Hotel Crystal Residency soon. Warm regards, Hotel Crystal Residency Team

Hotel Crystal Residency has replied on Tue Feb 04 12:27:32 IST 2025

hank you for your positive feedback, Pankaj Kumar Singh. We are thrilled to hear that you found our rooms neat and clean, our staff helpful, and enjoyed our food. Your kind words motivate us to continue providing excellent service to all our guests. We look forward to welcoming you back to Hotel Crystal Residency in the future. Warm regards, Hotel Crystal Residency Team

Hotel Crystal Residency has replied on Tue Feb 04 12:40:26 IST 2025

Thank you for your lovely review, Raghav Khanna. We are delighted to hear that you had a homely and pleasant stay at Hotel Crystal Residency. Your kind words about our homely food, supportive staff, and convenient location mean a lot to us. We are pleased to know that you enjoyed your stay and we look forward to welcoming you back in the future. Warm regards, Hotel Crystal Residency Team

Hotel Crystal Residency has replied on Thu Aug 07 16:28:05 IST 2025

Dear Ms. Arpita Banerjee, Thank you for sharing your experience with us. We're glad to know you enjoyed the food and appreciated our location near the station. We sincerely apologize for the inconvenience caused due to the cold weather, lack of slippers, and temporary issues with warm water. Your feedback is valuable, and we are working to improve these amenities for a more comfortable stay. We also understand the challenges posed by the surrounding construction and appreciate your patience. We hope to welcome you again with enhanced facilities and a smoother experience. Warm regards, Team Crystal Residency

Hotel Crystal Residency has replied on Tue Feb 04 12:29:10 IST 2025

Thank you for your feedback, Vidyalall V Thandassery. We apologize for the inconvenience you faced during your stay. Your comments regarding cleanliness, hygiene, food quality, and the condition of the washroom are noted, and we will address these issues with our team to improve our services. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Warm regards, Hotel Crystal Residency Team

Hotel Crystal Residency has replied on Tue Feb 04 12:29:59 IST 2025

Thank you for your wonderful review, Rohit Misra. We are delighted to hear that you had such a pleasant stay with us at Hotel Crystal Residency. It's great to know that you found our hygiene standards, infrastructure, and facilities up to your expectations. We're also thrilled that our convenient location and courteous staff made your stay memorable. Your kind words about the Jain food and the attention to your requirements are much appreciated. We look forward to welcoming you back and ensuring another enjoyable experience. Warm regards, Hotel Crystal Residency Team