The property has garnered mixed reviews. Highlights include excellent hospitality with kind staff and comfortable rooms offering good ventilation and beautiful views. Guests appreciated the relaxing atmosphere and tasty food. However, many faced severe cleanliness issues, with dirty rooms and washrooms being a major concern. Complaints about bad odors, lack of hot water, and poor service were common. Some guests reported problems with refund policies and cleanliness standards, while the location and amenities also received criticism.